-Developed and implemented a seamless valet experience for guests, ensuring exceptional service and satisfaction at a prestigious four-diamond hotel.-Served as interim head manager of valet operations, overseeing team performance and operations during management's absence to maintain service excellence.

-Developed a comprehensive understanding of all facets of restaurant operations, ensuring smooth daily functions and high quality service.-Trained and mentored new employees to create successful and efficient team members. Put great emphasis on fostering positive relationships within the company.-Consistently prepared food to strict quality standards to maintain high levels of customer satisfaction whilst adhering to rigorous safety regulations.