Lead development of all global education and event animation programs and tools to support overall business goals and launches for skincare, fragrance and bath & body categories. Promote programs to country markets and guide customization; lead train-the-trainer sessions. Collaborate on all consumer education for POS, social, and marketing materials, including helping develop and train social selling team. Leverage varied learning platforms for best retention—eLearning, classroom, videos, one-to-ones.

Create curriculum for department store & perfumery channels, including seminars and product training information; oversee and manage eLearning website and retailer-specific community assets; collaborate on creation of events & in-store animation to support key launches and core category growth.

5-time Regional Emmy nominee and Telly Award winner over 5 seasons of show. Oversee, edit and contribute to all communications for company, including but not limited to press releases, web-site updates, print articles, and social media.

LOST FOR WORDS? Beauty & Fashion Copywriter/Curriculum Design/Consultant/Head Writer of Emmy nominated series.Broad scope of writing expertise, from B2C, B2B, campaigns, scripts, and seminars. Develop and edit global education curriculum, marketing briefs, and advertising copy for a variety of cosmetic, personal care and fashion brands. Coach others to apply adult learning principles. On-going clients include global skincare, makeup, hair, nutrition and menswear brands. 3-time Emmy nominated and 2-time Telly Award winning Head Writer for the Emmy-nominated (2015) TV series Life on Mar's: The Home Makeover Show (season 1, 2015-2016; season 2, 2016-2017.)

Created and oversaw training curriculum for skincare, makeup and fragrance, providing global versions of programs and support materials--including print material, presentations and videos. Rolled out programs to global education staff. Responsible for developing and delivering programs which impacted sell-through and achieving sales projections. Accountable to Senior Vice-President, Vice-President and the Global field. The result of the curriculum directly contributed to global brand performance, including International markets overachieving sales plans for the last four years, including China, and out-performing the North American market each year.Experienced at leading a team: up to eight direct reports on-site, and influencing 65 reports in foreign markets globally. Supported senior management. Hands-on experience in 16 European and 8 Asian markets, including China. Designed, wrote and oversaw education curriculum: global programs, as well as variants for specific markets (Europe, North America, Asia, emerging markets) and distribution channels within each market (department stores, perfumeries, duty free shops). classroom seminarson-counter self-studyone-on-one coaching programsteam meetings animationsproduct training guidestraining videosgeneric staff trainingstraining print materialsPowerPointsAV mood videosnew manager orientation Help organize and execute global and regional Education conventions which transfer sales responsibility to point-of-sale experts.

Training and development; wrote and executed education programs. Managed Mystery Shopping program. Spent 20% of time as the Director for the Eastern Europe-Middle East-Africa region.Taught the importance of selecting the right people to represent a brand: certified on several specialized talent-identification interviews with Talent+, trained an entire Field staff the talent selection process, and personally conducted over 100 Field Executive interviews. Collaborated with HR to develop a retention program by interviewing existing, talented employees. Resulted in a reduction of new-hire turnover by 24%.

Education Manager in Toronto and Vancouver for a total of 9 years. Executed all sales and product training seminars and coordinated in-store coaching to support marketing calendar.Chosen to represent Clinique's Physicians Service Center five years running, liaising with the medical community (dermatologists, ophthalmologists, plastic surgeons) at medical meetings Achieved over 100% of sales plan each year.

Department store sales for Aramis, eventually managing British Columbia region, then Account Executive for Ontario.Transferred to Clinique in 1991 when selected to pilot a new sales/training combination position for North America. Pilot store achieved 109% of sales plan, ahead of region.