• Managed a $12.6 million store with up to 100 employees, including 4 Assistant Managers• Established a store vision based on key performance metrics, sales-driving initiatives, and return on investment• Addressed all employee concerns and issues, including partnering with internal support to take appropriate action• Created and presented quarterly business reviews to Regional Manager and internal partners• Established and increased brand awareness in the community by cultivating and maintaining relationships with local ambassadors, community influencers, and other external partners• Planned and executed a local community 5k with over 200 participants and 20 vendors• Drove overall store visual merchandising and product strategy, including product escalations, and executed company-driven actions, projects, and initiatives• Planned and executed high-level quarterly and seasonal planning• Managed overall store profit and loss in accordance with sales and budget goals

• Managed the store’s hiring process, including recruitment, selection, and onboarding, to build a strong and diverse team in a Top 50 volume store• Provided team members with direct feedback, coaching, mentoring, and continuous development check-ins• Led performance management activities, such as facilitating team acknowledgement and rewards, managing performance documentation, and addressing performance concerns including off-boarding when necessary• Led an exceptional guest experience on the floor through assessing the level of guest connection and technical product education• Addressed guest feedback and issues, including guest escalations and urgent requests

• Monitored sales progress and reviewed key performance indicators against financial goals to evaluate the business and collect information to support with store strategy• Managed the budget and analyzed other business data and metrics, such as expenses, omnichannel metrics, and inventory reporting, to inform planning processes and drive results• Sustained operational excellence by ensuring inventory accuracy, organizing product deliveries, and efficiently executing product operations• Executed visually appealing product presentation to enhance the guest experience and drive store sell-through strategies• Maintained store technology, facilities, supplies, and services

• Managed a $1.2 million store after increasing sales volume annually• Used statistical information and market knowledge to create action plans to achieve financial, customer-service and operational goals• Developed and retained an inclusive team of up to 25 employees• Communicated clear expectations and held the store team and myself accountable to achieving results, such as Top 15 Comp Store in 2018• Motivated and scheduled employees to identify their strengths and maximize productivity• Forecasted sales trends to effectively plan individual and store sales goals • Oversaw all controllable expenses, such as payroll and training, to increase profitability• Established relationships with peers, corporate partners, and other professionals within the organization• Led district-wide initiatives in Human Resources, Loss Prevention, and E-commerce practices• Trained and mentored 3 Store Managers in the region• Served as Acting District Manager to lead conference calls, compose company-wide emails, and analyze multi-store sales

• In addition to the flagship location, also worked in the Garden State Plaza store in Paramus• Developed team members commitment to create a great customer experience while remaining composed in the face of challenges and unforeseen circumstances• Created a rewarding atmosphere through competitive contests and events to motivate the team• Oversaw assigned division of responsibility and created accountability for results, such as Top 6 volume store in 2016 and 2017• Provided and received feedback to improve performance and develop team members • Hired, networked, and recruited top talent to maintain steady staffing• Provided leadership with floor sets, window changes, and other merchandising, visual, and operational expectations• Supported in 3 regional New Store Openings in Nanuet, NY, West Farms, CT, and Short Hills, NJ

• Supported the management team to achieve sales results and grew the business year over year• Understood and demonstrated product knowledge, selling, and operational skills to maximize sales• Created and maintained a compelling merchandise presentation and internal marketing campaign in order to engage customers and stimulate sales activity• Consistently acknowledged as a top performer in individual and store sales

• Additionally worked in stores located in Short Hills, Paramus, and Hoboken• Managed inventory allocation, sales floor replenishment, and stockroom organization• Met customer demand without running out of stock or carrying excess supply• Conducted weekly inventories and daily cycle counts of product to maintain adequate stock levels• Handled a weekly average of 60 boxes shipped and received to and from store

• Educated and empowered high school student leaders by providing peer leadership and human relations educational programs• Helped students understand how stereotypes, bigotry, and bias impact negatively on their schools and provided them with tools to develop their own student-led action plans in their schools• Enhanced students’ leadership skills in conflict resolution, coalition building, group facilitations, and diversity management that helped them form peer networks to shape their communities around the concepts of inclusion, respect and understanding• Provided awareness and strategies to students so they can recognize, address, and challenge bias and oppression based on ability status, age, body image, ethnicity, gender, race, religion, sexual orientation, and socioeconomic status within the workplace, in schools, and in our communities