The role operates within UK Operations Performance & Execution team and its primary aim is to ensure high performance through execution across all operational teams.Manages and coordinates operations-wide efforts to ensure that performance management (PM) and quality improvement (QI) programs are developed and managed using a data-driven focus that sets priorities for improvements aligned to ongoing strategic imperatives. Develops and communicates the strategic vision, scope and mission of the Performance and Execution team.

Technical and soft skills trainer

Direct Sales Account Manager for large customer base in Leinster and Munster regionsSole responsibility for training end users and providing in house product knowledge sessionsWorked closely with colleagues to provide technical and sales product support to the sales team Monthly sales target of €60K Full responsibility for new business development and sales growth with existing clients

National Sales & product Trainer for Telephone Systems covering all of IrelandSole responsibility for designing and implementing the following training programmes for the Panasonic distribution and dealer network.Booking and setting up of training rooms in various locationsSending out invites and follow-up with invitees to ensure attendance.Designed and presented product sales training on new products which included key selling features, the advantages of the Panasonic product over the competition etc.Keeping records of those who attended on behalf of their employers. Evaluation of candidates on completion of training courses for their employers. This included written exams and written reports. Ensure the product range was promoted at all points of sale in a skilled and effective manner.Ensuring that all dealers had point of sale material and trained on how to use to it effectively.Full responsibility for new product launches. This included the following: Booking and setting up of rooms in various locations for product launch.Sending out invites and follow with invitees to ensure attendance.Designed and presented product launch presentations.Training needs analysis for dealer staff.

Responsible for the UHF/VHF service of private mobile radio equipment mobiles, hand portables and cellular telephones.Provided a high level of technical support to all clients.Responsible for the design and delivery of training courses.