Paul Nersesian, Pmp Email & Phone Number

Scott Afb, Illinois, United States

As a Senior Project Manager, I oversee the implementation of EITaaS’ ($5B, 10 year program) key objectives that when fully transitioned will benefit the Department of the Air Force (DAF) by being more operationally responsive and allow for the repurpose Airmen and Guardians to focus on Comms and Cyber missions. The EITaaS program brings the eight stakeholder families into concordance so that the vendor can implement the program’s capability waves throughout the enterprise. It will increase IT… Show more As a Senior Project Manager, I oversee the implementation of EITaaS’ ($5B, 10 year program) key objectives that when fully transitioned will benefit the Department of the Air Force (DAF) by being more operationally responsive and allow for the repurpose Airmen and Guardians to focus on Comms and Cyber missions. The EITaaS program brings the eight stakeholder families into concordance so that the vendor can implement the program’s capability waves throughout the enterprise. It will increase IT availability by stabilizing the O&M lifecycle, reduce risk of failure, centralize IT funding and service delivery, and increase standardization of capabilities. I am responsible for overseeing the following EITaaS goals:• Strengthen Cybersecurity by defending cyberspace through a secure, end-to-end, and interoperable network, consolidate redundant IT capabilities to reduce digital attack surface, deliver a resilient and effective architecture, improve resiliency over commercial lines, increase Wi-Fi access, and enable transition to Zero Trust environment.• Support the SECAF’s Operational Imperative by establishing more resilient comm that accelerate the warfighter’s mission and buys down tech debt.• Become more operationally responsive by deploying and securing modernized end user devices, mobile technology, and resilient networks with improved performance and connectivity.• Enable flexible workforce by accelerating transition to improve cyber posture, increase the ability to contract local services on a BPA to reduce costs, and increase automation to reduce manhours required to operated EIT services.• Increase CloudONE integration by migrating data & services to the cloud, improve data center consolidation, and improve disconnected state ops architecture to enable resiliency.• Update ITSM platform to efficiently consolidate databases, ticket traffic, develop a 24/7 enterprise help desk, and improve access to add/change services thru the SAF/CIO 21st Century Storefront. Show less

Scott Afb, Il

- Oversee and collaborate on the design, development and implementation of computer systems needs for Single Mobility System (SMS) and Coalition Mobility System (CMS).- Review integration, test, evaluation, and system modifications.- Evaluate on-premises and cloud system architecture products.- Create and review Interim Authority to Test (IATTs), Minor Modifications, and Conditional Authority to Operate (cATOs) for software releases; and Risk Management Framework (RMF) documentation… Show more - Oversee and collaborate on the design, development and implementation of computer systems needs for Single Mobility System (SMS) and Coalition Mobility System (CMS).- Review integration, test, evaluation, and system modifications.- Evaluate on-premises and cloud system architecture products.- Create and review Interim Authority to Test (IATTs), Minor Modifications, and Conditional Authority to Operate (cATOs) for software releases; and Risk Management Framework (RMF) documentation for SMS and comply with applicable Security Technical Implementation Guidelines (STIGs). Show less

Scott Afb, Il

Assistant Project Management Support for multiple projects- Provided PM support for the following projects: Domain Controller (DC) 2019 upgrade, Dynamic Host Configuration Protocol (DHCP) 2016, Tier 0 Help Desk support, System Center Operations Manager (SCOM) 2019 upgrade, System Center - Orchestrator (SCORCH) 2016 upgrade, System Center Configuration Manager (SCCM) 2019 upgrade, and Virtual Enterprise Service Desk (vESD) support.- Executed project tasks by using Agile Scrum methodology… Show more Assistant Project Management Support for multiple projects- Provided PM support for the following projects: Domain Controller (DC) 2019 upgrade, Dynamic Host Configuration Protocol (DHCP) 2016, Tier 0 Help Desk support, System Center Operations Manager (SCOM) 2019 upgrade, System Center - Orchestrator (SCORCH) 2016 upgrade, System Center Configuration Manager (SCCM) 2019 upgrade, and Virtual Enterprise Service Desk (vESD) support.- Executed project tasks by using Agile Scrum methodology utilizing the JIRA set of tools, traditional PMP practices, and ITIL principles. Show less

Scott Afb, Il

Primary PM Support for DRA/IAO Express project - Provided PM support to fix issues with the deployment of DRA/IAO Express in the AFNET on NIPR and SIPR.- Added new capability to the project by using Agile Kanban methodology utilizing the JIRA set of tools.

Primary PM Support for Email User Experience (UX) Problem Resolution Team (PRT)- Provided PM support that reduced client boot and MS Outlook start-up times; reduce encryption/decryption process time; improve email connectivity and routing; and optimize Personally Identifiable Information (PII) identification/blocking processes.- Identified several issues which were concealed problems in the AFNET that required multiple organizations to coordinate to deploy the corrective… Show more Primary PM Support for Email User Experience (UX) Problem Resolution Team (PRT)- Provided PM support that reduced client boot and MS Outlook start-up times; reduce encryption/decryption process time; improve email connectivity and routing; and optimize Personally Identifiable Information (PII) identification/blocking processes.- Identified several issues which were concealed problems in the AFNET that required multiple organizations to coordinate to deploy the corrective resolution.- Increased the UX for email and Skype for Business (SfB) as well as Internet connectivity and responsiveness. Show less

Scott Afb, Il

• Served as a PM supporting the Air Force Network Integration Center (AFNIC) Core Capabilities and Enterprise Services projects.• System Center Operational Reporting Environment Data Warehouse (SCORE DW)o Primary PM for SCORE DW; data is being provided to SAF/CIO, AFSPC, 24AF, and others to support network hygiene and to assist in accessing big data to more efficiently manage critical network services and initiatives for a 760K user network. Delivered SCORE DW ahead of schedule with… Show more • Served as a PM supporting the Air Force Network Integration Center (AFNIC) Core Capabilities and Enterprise Services projects.• System Center Operational Reporting Environment Data Warehouse (SCORE DW)o Primary PM for SCORE DW; data is being provided to SAF/CIO, AFSPC, 24AF, and others to support network hygiene and to assist in accessing big data to more efficiently manage critical network services and initiatives for a 760K user network. Delivered SCORE DW ahead of schedule with expanded capability.o SCORE DW upgrades AFNIC’s ability to use enterprise reporting, dash boarding, and data analytics capabilities. Project created a SCORE DW using Windows Server 2016, SQL 2016 SP1, Power BI Report Server to provide support for 8K operators and 2.5K registered USAF users enterprise-wide.o Obtained AFNIC and AF certification for PowerBI to be used on the AFNET (first within the DOD) as well as identify new STIGs through the RMF process.o Big data analysis capability has identified additional feeds with future growth for AI and ML opportunities to proactively identify and address issues.• Directory Resource Administrator (DRA)/ Group Policy Administrator (GPA)/ IAO Express projectso Primary PM for issues with DRA/GPA/IAO Express tools used on NIPR and SIPR.o Manage using Agile Kanban methodology utilizing the JIRA DevOps tools.• Email User Experience (UX) Problem Resolution Team (PRT)o Primary PM; reduced client boot-up and Outlook start-up times; reduce encryption/decryption time; improve email connectivity and routing; and optimize PII identification/blocking processes.o Identified concealed issues in the AFNET that required multiple organizations to coordinate to deploy the corrective resolution.o Increased UX for email, Skype and Internet connectivity and responsiveness.• Assistant PM for these projects: DC 2019, DHCP 2016, Tier 0 Help Desk, SCOM 2019, SCORCH 2016 , SCCM 2019, and vESD.o Used Agile Scrum, JIRA tools, PMP practices, and ITIL principles. Show less

O'Fallon, Il

• Worked on the Defense Transportation Coordination (DTC) contract and hold an active Secret security clearance. DTC is a 3PL program utilizing a commercial TMS in a hardened IT environment.• Supported the Data Analytics Logistics Engineering team and responsible for creating, maintaining, and executing Access databases containing queries, macros, and VBA code producing operational reports.• Used SAP Crystal Reports (CR) Business Objects and Sharepoint to extract needed information… Show more • Worked on the Defense Transportation Coordination (DTC) contract and hold an active Secret security clearance. DTC is a 3PL program utilizing a commercial TMS in a hardened IT environment.• Supported the Data Analytics Logistics Engineering team and responsible for creating, maintaining, and executing Access databases containing queries, macros, and VBA code producing operational reports.• Used SAP Crystal Reports (CR) Business Objects and Sharepoint to extract needed information, report results, and visualize data. Maintained CR reports and schedules as needed.• Gathered and interpreted business requirements from SMEs; monitor data trends to identify issues or potential issues; provide recommendations and implement process improvements; assist in aligning business intelligence products to meet key performance indicators; conduct a weekly and quarterly Sarbanes-Oxley reports, supported internal and DCAA data calls to meet requests; assist in performing root cause analysis for issues, provide recommendations to DLA HQ and Distribution Centers; and handle multiple projects and timelines effectively and communicates risks/issues to managers.• Participated in three Kaizen Plan, Do, Check, Act (PDCA) activities to continuously improve and streamline processes and reduce waste.• Performed regression testing and validation of new releases (major, minor, patches, and hot fixes) of the TMS and supporting infrastructure for my areas of concentration. Show less

Fairview Heights, Il

• DTC supported the Distribution Process Owner (DPO) in freight distribution for the military.• Lead the Data Team and responsible for improving the reliability and efficiency of DOD material moving within the CONUS resulting in cost savings/avoidance for the DOD.• Supported the DTC implementation teams with on-boarding at the DSS, GFM, and CMOS sites and at various Armed Services bases and sites.• Supported software development by providing functional EDI transportation support for… Show more • DTC supported the Distribution Process Owner (DPO) in freight distribution for the military.• Lead the Data Team and responsible for improving the reliability and efficiency of DOD material moving within the CONUS resulting in cost savings/avoidance for the DOD.• Supported the DTC implementation teams with on-boarding at the DSS, GFM, and CMOS sites and at various Armed Services bases and sites.• Supported software development by providing functional EDI transportation support for the 219A (Offers), 220A (Reponses to Offers), 858 (Bills of Lading), 858R (Government Bills of Lading), 214 (Carrier Motor Status), 214A (Motor Status), 810 (Invoice), 204 (Truckload Tenders), 211 (Less-Than-Truckload Tenders), 990 (Reponses to Tenders) and 997 (Functional Acknowledgement) transaction sets and served as the SME for EDI ASC X12 standards. The primary objective was to support ETL activities as well as to increase DQ and reduce errors for more ITV of cargo.• Mapped EDI data elements to corresponding ONEXML database schema used by the TMS application. Similarly mapped the ONEXML documents to EDI data elements.• Submitted changed requests for additional ONEXML schema fields to meet increased application capability as well as modifications to existing fields in order for transactions to process error free.• Ensured error-free shipment, payment and ITV information was sent to shippers, Syncada, and IGC.• As a result of these efforts, DTC data exchanges processes error free. Show less

Fairview Heights, Il

• Supported the GFM Agile development project.• Provided expertise in support of creating and defining user and system requirements of the Agile development project.• Co-authored and successfully delivered User Stories, Epics and Backlogs for four GFM business processes needed to create WSDLs. The WSDLs delivered were: Over Dimensional/Over Weight (OD/OW), the Transportation Facilities Guide (TFG), Rate Quote Capability (RQC) to include Freight Request and Small Package Express (SPE)… Show more • Supported the GFM Agile development project.• Provided expertise in support of creating and defining user and system requirements of the Agile development project.• Co-authored and successfully delivered User Stories, Epics and Backlogs for four GFM business processes needed to create WSDLs. The WSDLs delivered were: Over Dimensional/Over Weight (OD/OW), the Transportation Facilities Guide (TFG), Rate Quote Capability (RQC) to include Freight Request and Small Package Express (SPE), and Discrepancy Identification Service (DIS).• Participated in Scrum meetings and provided project metrics and status to Scrum Leader. Show less

O'Fallon, Il

• Provided testing expertise on the GATES – Waterport project to support requirements of highly complex software/hardware applications.• Directed and/or participated in all phases of risk management assessments and software/hardware development with emphasis on analysis of user requirements, test design and test tools selection.• Responsible for ensuring that the test design and documentation supported all applicable client, agency, or industry standards time lines and… Show more • Provided testing expertise on the GATES – Waterport project to support requirements of highly complex software/hardware applications.• Directed and/or participated in all phases of risk management assessments and software/hardware development with emphasis on analysis of user requirements, test design and test tools selection.• Responsible for ensuring that the test design and documentation supported all applicable client, agency, or industry standards time lines and budgets.• Responsible for ensuring that testing conclusions and recommendations were fully supported by test results, and project managers had been fully informed of the testing status and application deviations from documented user requirements. Show less

Fairview Heights, Il

• Worked on the USTRANSCOM’s JDEA project to review deployment, distribution and mission systems to document the IERs in accordance to the DODAF to support the USTRANSCOM J-6 CIO.• Reviewed multiple systems to identify capabilities that fit into Plan, Order, Ship, Track and Pay (POSTP) processes. Also determined which capabilities could be used to support a SOA and made recommendations to senior leadership as to the findings and rational.• Reviewed redundant systems to determine ‘best… Show more • Worked on the USTRANSCOM’s JDEA project to review deployment, distribution and mission systems to document the IERs in accordance to the DODAF to support the USTRANSCOM J-6 CIO.• Reviewed multiple systems to identify capabilities that fit into Plan, Order, Ship, Track and Pay (POSTP) processes. Also determined which capabilities could be used to support a SOA and made recommendations to senior leadership as to the findings and rational.• Reviewed redundant systems to determine ‘best of breed’ and produced justification documentation to endorse selected systems.• Produced and updated SV-2, SV-4, SV-5 and SV-6, AV-1 and various OV, and TV products.• Complied with and contributed to how data models supported Corporate Governance. Show less

Greater St. Louis Area

• Tested Tripos’ SMART-IDEA application aiding scientists in the biological, pharmaceutical and biotech fields and provided them with integrated tools for computer-aided molecular modeling and visualization.• Responsible for creating and executing test cases, document defects, correct software and system issues.

O'Fallon, Il

• Assigned to the GTN21 Test & Evaluation Team to provide domain knowledge of complex applications.• Tested GTN21 infrastructure, interfaces, software code and design against validated requirements.• Worked with DOD agencies to streamline processes related to creating and executing test cases, and software releases by utilizing the Rational Unified Process (RUP).• Executed test cases in Rational TestManager during test events and interpreted the results to verify the code/system met… Show more • Assigned to the GTN21 Test & Evaluation Team to provide domain knowledge of complex applications.• Tested GTN21 infrastructure, interfaces, software code and design against validated requirements.• Worked with DOD agencies to streamline processes related to creating and executing test cases, and software releases by utilizing the Rational Unified Process (RUP).• Executed test cases in Rational TestManager during test events and interpreted the results to verify the code/system met system design requirements, and updated the Requirements Traceability Matrix (RTM). Show less

O'Fallon, Il

• Created the System-to-Movement Event Matrices to provide an overview of how data from various source systems support business processes, integrate, and augment each other in the DTS and GTN21.• Conducted ICWGs to analyze and evaluate the need and usefulness of data in source system transactions to meet GTN21 requirements.• Provided input to the Interface, Requirement, Development, Systems Engineering, Infrastructure and Database teams to employ UML with specific attention to Use… Show more • Created the System-to-Movement Event Matrices to provide an overview of how data from various source systems support business processes, integrate, and augment each other in the DTS and GTN21.• Conducted ICWGs to analyze and evaluate the need and usefulness of data in source system transactions to meet GTN21 requirements.• Provided input to the Interface, Requirement, Development, Systems Engineering, Infrastructure and Database teams to employ UML with specific attention to Use Cases.• Tracked and managed GTN21 requirements, Use Cases, IRDDs, definition of terms, traceability and project milestones using Rational RequisitePro.• Created IRDDs and other CDRLs and provided government representatives with issues requiring their attention and resolution. Coordinated feedback to update IRDDs and CDRLs. Show less

Scott Afb, Il

• Supported USTRANSCOM’s role in Operation Enduring Freedom (OEF) and Operation Noble Eagle (ONE) in the wake of ‘9-11’ by working in the AMC and USTC ITV cells and calling established and deployed ports to increase ITV and C2 information for passenger, cargo and force movements.• Provided DQ analysis by investigating the data supplied to the GTN system during OEF and ONE.• Discovered and resolved several technical, network, and user training issues which prevented source system data… Show more • Supported USTRANSCOM’s role in Operation Enduring Freedom (OEF) and Operation Noble Eagle (ONE) in the wake of ‘9-11’ by working in the AMC and USTC ITV cells and calling established and deployed ports to increase ITV and C2 information for passenger, cargo and force movements.• Provided DQ analysis by investigating the data supplied to the GTN system during OEF and ONE.• Discovered and resolved several technical, network, and user training issues which prevented source system data from being passed to GTN in support of the warfighter.• Developed tools to research, document, present and monitor the health and status of GTN’s DQ in terms of timeliness, accuracy, and completeness of data received.• Significantly improved peacetime and deployment DQ to increase ITV and C2 information. Show less

Scott Afb, Il

• Project Manager and lead systems engineer for several GTN projects with an estimate overall contract value of $7.7M. Projects included: Improvements to established source systems, Integrated Booking System – Commercial Sealift Solution (IBS-CSS), Distribution Standard System (DSS), Analysis Mobility Platform (AMP), Single Mobility System (SMS), Infrastructure Upgrades, Commercial EDI, and Third Party Logistics (3PL). All projects were delivered on or ahead of schedule and at or below the… Show more • Project Manager and lead systems engineer for several GTN projects with an estimate overall contract value of $7.7M. Projects included: Improvements to established source systems, Integrated Booking System – Commercial Sealift Solution (IBS-CSS), Distribution Standard System (DSS), Analysis Mobility Platform (AMP), Single Mobility System (SMS), Infrastructure Upgrades, Commercial EDI, and Third Party Logistics (3PL). All projects were delivered on or ahead of schedule and at or below the contract value with cost under-runs of $2.4M.• Supported Project Manager/engineer for GTN projects with an estimated overall contract value of $9.4M: Improvements to established customer systems, Database Performance and Tuning, Global Freight Management (GFM) EDI Translator Upgrade, Vendor ITV, USTC Master Model, TRDM integration, and JOPES.• Reviewed white papers and engineering proposals for cost, schedule, feasibility, and interoperability, and provided feedback to the government and prime contractor; and determined implementation strategies.• Made significant improvements in accomplishing GTN’s mission to provide timely, accurate, and complete C2 and ITV information for the movement of cargo and passengers by investigating GTN’s data sources and negotiating improvements to the data provided by source systems.• Developed tools to research, document, present and monitor DQ and system roadmap.• Employed data mining and big data techniques to integrate GTN’s disparate data to create DQ metrics on systems to brief senior leadership (at a four-star level) where problems occur in the timeliness, accuracy, consistency, and completeness of data.• Several DQ baseline metrics were created and benchmarked against DTS standards so that their performance could be monitored and improved. Worked with key stakeholders and senior decision makers to refine and improve metrics solutions represented operational capabilities.• Co-authored the C4ISP and CONOPSs for GTN21. Show less

M.S., Management Information Systems, Computer/Information Technology Administration And Management

Master Of Business Administration (Mba), Business, Management, Marketing, And Related Support Services

BS-Business Administration Masters of Business Administration MS-Management Information Systems