Paul Okutu Email & Phone Number

Nairobi County, Kenya

In this project, I was responsible for enhancing the functionality of the Judiciary Service Commission (JSC) and Public Procurement Regulatory Authority(PPRA) web portals by migrating existing Business Central services. This migration aimed to improve user experience, increase accessibility, and streamline service delivery within the portal.Role and ResponsibilitiesMigration of Business Central Services: Leveraged C# programming language to seamlessly integrate Business Central services into the web portals. This involved transforming service data and functionality to be accessible via the portals, ensuring compatibility and responsiveness.Development and Implementation: Developed new features and functionalities in the web portals that utilized the migrated services, enhancing the overall user experience.Implemented best practices in software development, including code reviews and unit testing, to ensure the quality and reliability of the services integrated into the portals.Collaboration with Stakeholders: Worked closely with stakeholders to understand their requirements and ensure the services met their needs. This involved gathering feedback and making necessary adjustments during the migration process.Technologies UsedC#: Used for programming the backend services and integrating them with the web portal.ASP.NET: Leveraged to build the web application framework that supports the portal's functionality.Business Central: Utilized existing services from Business Central, migrating them to the web environment.SQL Server: Employed for database management, ensuring data integrity and efficient querying.OutcomeThe successful migration of Business Central services to the web portals significantly improved the portals' functionality. Users benefited from enhanced access to services, leading to increased efficiency in service delivery and user satisfaction.

Kenya

Key ResponsibilitiesAt Buymore Limited, I played a crucial role in bridging market needs with product innovation as a Product Manager. I conducted extensive market research to identify opportunities and trends, enabling the development of solutions tailored to customer needs. Leveraging insights, I created detailed user stories and designed wireframes, flowcharts, and UI/UX prototypes that guided the development of impactful products and features.I developed comprehensive User Acceptance Test (UAT) scripts to ensure quality and reliability throughout the product lifecycle. By conducting rigorous testing phases, including UAT to validate user requirements and stress tests to assess performance under various conditions, I helped deliver high-quality products. Post-testing, I documented results, prepared issue and fix lists, and collaborated with developers to resolve challenges promptly, maintaining high standards of product excellence.Beyond development, I contributed to team and customer enablement by serving as an internal product trainer. I trained new employees on the company’s offerings, fostering a deep understanding of product features and benefits. Additionally, I oversaw the onboarding of new customers, ensuring seamless integration and user satisfaction. This dual focus on internal capabilities and customer experience strengthened both team performance and client relationships.Through my efforts, I drove the creation of user-centered products that aligned with market needs, enhanced customer satisfaction, and reinforced Buymore Limited’s competitive edge in the market.

Kenya

Deployed at the Office of the Deputy President ICT Department. Offer user support, LAN configurations, hardware troubleshooting and maintenance, Software installation and upgrade.

Kenya

I worked on in IPRAN and IPCORE projects which involved installation and configuration of service routers and core routers in 26 sites within Nairobi region. The client was Telkom Kenya Limited. I also did service migration and recovery of old routers in the sites.

Kenya

Digital Circuit Design and fabrication, IoT and AI Systems development and implementation