Paul Perido Email & Phone Number

New York, Ny, Us

New York City Metropolitan Area

-Strategically managed top 65 over and underperforming franchise locations within a network of 400+, driving sales and profitability optimization through expert consultation. -Oversee the business results and success of different franchisees in the system, ensuring a 5% increase in month to month change by analyzing trends and recommending effective strategies to improve overall business performance.-Collaborate with the Sales Department on inbound clients and by referring 5 new Franchisees to facilitate their progress through the acquisition process.

New York City Metropolitan Area

-Spearheaded initiatives resulted in a notable 10% increase in sales and profitability for multiple franchise locations, demonstrating a proven track record of delivering tangible results.-Led routine field audits across 12 states, ensuring compliance and facilitating the implementation of company initiatives to enhance operational efficiency.-Assumed responsibility for specific sections of the audit, showcasing my ability to manage and deliver high-quality work in a timely manner.

-Served as a liaison between Franchisees and Corporate and assisted with all the inquiry they have.Ideate and rollout national product launches, promotions and seasonal campaigns to drive incremental traffic and sales during key moments.-Overseeing the development of new store builds, remodel/renovation, and grand openings. Guiding new Franchisees align with the values of the brand and building a strong foundation overall.-Ensuring customer satisfaction by achieving a 95% reduction in inbound ticket load from KFT Customer -Service Team and managed an average 75+ tickets per day.

-Coordinated a range of operational activities, provided technological and HR support to enhance company performance, and contributed to streamlining the hiring decisions. -Demonstrated adept teamwork by collaborating closely with the company district to enhance operational efficiency and effectiveness.-Spearheaded the company's recruitment initiative, conducting candidate interviews, managing onboarding processes, and assisting general managers to assembling high-performing teams. Conducted performance reviews to foster employee talent development and bolster retention rates.

Bachelor'S Degree, Hotel, Motel, And Restaurant Management

Master'S Degree, Entrepreneurship/Entrepreneurial Studies