Paul Porter Email and Phone Number

FPG is the world leader in ENABLING HOTELS / Car Rental / Theme Parks to MAXIMISE their Revenue Potential through their Frontline team. We support the implementation of service-based sales programs to increase incremental revenue, improve customer experience, and increase employee engagement, all powered by our state-of-the-art SAAS platform - IN-Gauge. We integrate with our client PMS and Service platforms to provide enhanced revenue visibility, comprehensive E-Learning, performance… Show more FPG is the world leader in ENABLING HOTELS / Car Rental / Theme Parks to MAXIMISE their Revenue Potential through their Frontline team. We support the implementation of service-based sales programs to increase incremental revenue, improve customer experience, and increase employee engagement, all powered by our state-of-the-art SAAS platform - IN-Gauge. We integrate with our client PMS and Service platforms to provide enhanced revenue visibility, comprehensive E-Learning, performance analytics and automated Frontline team engagement tools. We are trusted globally by the top names in the hospitality world, such as Hilton, Hyatt and Marriott and we have been delivering significant ROI for 30 years. No company has our breadth and depth of experience in Frontline Sales Performance. Show less

The Frontline Performance Group works with you to identify existing sales and service opportunities in your business and helps you execute on them to "Drive Profit From Within”.We opened in 1993 as Khoury Consulting with a simple vision; “help our clients dramatically increase profit with their current resources.” With over 20 years of experience in mastering frontline sales, our mission is to increase your firm's profit with minimal risk by creating a top-performing service based sales… Show more The Frontline Performance Group works with you to identify existing sales and service opportunities in your business and helps you execute on them to "Drive Profit From Within”.We opened in 1993 as Khoury Consulting with a simple vision; “help our clients dramatically increase profit with their current resources.” With over 20 years of experience in mastering frontline sales, our mission is to increase your firm's profit with minimal risk by creating a top-performing service based sales culture. The results are a win-win for your customers, team, management and all stakeholders. We install the Khoury Performance Equation (KPE) to ensure the implementation of the right environment that helps clients attract and retain the right people and guides them to implement the right set of actions. We are not afraid to walk the talk and often work on a strict pay for performance basis. We help increase our client's top-line transaction revenue average, order frequency, customer and employee satisfaction, retention and client referrals. Our impact to our client partners is in the 100s of millions and rising monthly. We work with small businesses as well as the Fortune 500.Here is a sample of the clients we work with:NissanHertzUniversalRitz CarltonHiltonEuropcarVirginSandals & BeachesEnterpriseOur best selling book, Frontline Profit Machine, depicts our case studies & provides an overview of our Performance Blueprint. In July 2009, Publisher's Weekly commented, "Khoury provides more substance than many management gurus. This leadership manual...contains solid insight and instructive advice." For more information on our book please visit www.frontlineprofitmachine.com.We are currently working with clients across the globe & are passionate about assisting companies in achieving their performance potential while maximizing on bottom line profitability. Find us at www.frontlineperformancegroup.com. Contact me for more information or to schedule a free discovery. Show less