As the founder of Narcolepsy Life Academy, I am dedicated to empowering individuals living with narcolepsy and other sleep disorders. My responsibilities and achievements include:- Vision and Strategy: Developed the vision and strategic direction of the academy, focusing on providing comprehensive support and resources for individuals with sleep disorders.- Course Development: Designed and implemented a range of courses aimed at improving the quality of life for people with narcolepsy and other sleep disorders.- Content Creation: Created educational content and resources to raise awareness and provide practical strategies for managing sleep disorders.- Community Building: Fostered a supportive community through online platforms, connecting individuals with similar challenges and facilitating peer support.- Leadership and Coaching: Provided personalized coaching and mentorship to help individuals achieve their personal and professional goals despite the challenges of living with narcolepsy.- Collaboration and Partnerships: Established partnerships with industry professionals, researchers, and organizations to ensure the academy's offerings are evidence-based and highly effective.- Advocacy and Awareness: Advocated for greater awareness and understanding of narcolepsy, promoting education and support at both individual and community levels.My work at Narcolepsy Life Academy is driven by a passion for helping others live extraordinary lives by embracing their uniqueness and empowering them to thrive in all areas of their lives.

At Paul Poulos Coaching, I integrate four styles of coaching to support individuals in maximizing performance, actualizing potential, enhancing energy, and living healthier and happier lives. These styles include Life Coaching, Health Coaching, Performance Coaching, and Personal Development Coaching. Additionally, I offer leadership coaching to help individuals and teams develop strong, effective leadership skills.My approach focuses on lifestyle, performance, and mindset coaching, blending well-established and emerging techniques to optimize health and well-being. I support the development of strategies that can be easily applied day-to-day to bring about effective and sustainable change.

In this role, I led business strategy and initiatives, working closely with the Managing Director to ensure the overall success of the club portfolios in Singapore and Thailand. I spearheaded the Virgin Active Global Alignment transformation and managed 14 clubs across these regions.My responsibilities included:- Business Strategy: Developed and implemented strategic plans to drive growth and efficiency.- Operational Leadership: Ensured smooth day-to-day operations and alignment with global standards.- Transformation Initiatives: Led transformation projects to align with Virgin Active’s global goals.- Club Management: Oversaw the management and performance of 14 clubs across Singapore and Thailand.

In this position, I was responsible for launching operations for multiple clubs across Southeast Asia. My key responsibilities included:- Operations Launch: Successfully launched operations for several clubs, ensuring all projects were completed on schedule and within budget, working closely with the Construction Director and project heads.- Facility Design and Layout: Oversaw the facility design and layout, ensuring optimal functionality and member experience.- Procurement and Asset Management: Managed procurement processes and asset management to support new club operations.- Project Management: Directed all regional projects, ensuring they were aligned with strategic goals and operational standards.- Business Operations: Planned and executed comprehensive business operations procedures to support seamless and efficient club launches.This role allowed me to develop and refine my skills in project coordination, facility design, asset management, and operations planning, ensuring successful and smooth openings for new Virgin Active clubs in the region.

During my tenure at Virgin Active Australia, I held various leadership roles across multiple locations, including Dual Club General Manager and Club General Manager positions. In these roles, I was responsible for running daily operations and ensuring a world-class experience for members and guests.My key responsibilities included:- Leadership and Operations: Managed and supported club leadership teams, ensuring reliable delivery of financial and organizational objectives while upholding Virgin Brand standards.- Health & Safety Compliance: Ensured that all club operations met Virgin Group Health & Safety standards.- Financial Management: Generated annual membership sales budgets for 3.5K members and controlled EBITDA budgets of AUD 2M.- Personal Training Management: Arranged monthly personal training budgets for 2-3K sessions.- Group Exercise Management: Optimized group exercise programs to maximize space utilization, occupancy levels, and penetration rates. Managed and coordinated up to 1,000 classes per month to ensure high participation and member satisfaction.Key Achievements:- International Expansion: Seconded from Virgin Active Australia to establish Virgin Active Thailand, contributing to the brand's international growth.- Sales Record: Set a Virgin Active APAC record by achieving 830 membership sales during the pre-opening phase.My experience at Virgin Active allowed me to develop strong leadership and operational skills, contributing to the successful management and growth of multiple clubs.

Here, I led a team of duty managers, maintenance technicians, lifeguards and contract cleaners to make sure to deliver club safety and brand standards per Virgin Active Global Standards.

Here, I supervised the customer experience, referee, and maintenance teams to accomplish the business’s goals and objectives. I directed a 4.5Ksqm indoor paintball operation, oversaw the business and tracked KPIs, and created a customer experience that produced “raving fans”. ✯ I led a team of 40, ✯ embedded a Kaizen (continuous improvement) culture, generated business reports and shareholder presentations, and formulated and executed marketing strategies and project management.