Paul Powell

Paul Powell Email and Phone Number

Intelligence Analyst at Lloyds Banking Group @ Lloyds Banking Group
london, greater london, united kingdom
Paul Powell's Location
Edinburgh, Scotland, United Kingdom, United Kingdom
Paul Powell's Contact Details

Paul Powell work email

Paul Powell personal email

About Paul Powell

IT focused and always ready to help. I have always been in or around IT and have always been known as the go to person to get problems sorted.

Paul Powell's Current Company Details
Lloyds Banking Group

Lloyds Banking Group

View
Intelligence Analyst at Lloyds Banking Group
london, greater london, united kingdom
Employees:
53179
Paul Powell Work Experience Details
  • Lloyds Banking Group
    Intelligence Analyst
    Lloyds Banking Group Mar 2020 - Present
    Edinburgh, Scotland, United Kingdom
    Part of the Chief Security Office, working within Insider Risk and Data Loss Prevention.
  • Lloyds Banking Group
    It Services Analyst
    Lloyds Banking Group Jan 2014 - Mar 2020
    Edinburgh, United Kingdom
    Part of the Colleague IT service desk (CITSD) within group IT. Comprising of: Logical Access Control, Access Control, Software and Hardware faults, Server Alert Logging, Email and Malware Monitoring, Incident Management and Risk Management. Additional to the basic role I perform other advanced tasks such as: Collating and delivering the MI for the service desk to major stake holders, Performance management, team performance stats, call escalation handler and complaints handler.
  • Bank Of Scotland
    Mortgage Service Consultant
    Bank Of Scotland Aug 2012 - Dec 2013
    Edinburgh, United Kingdom
    Advanced user in all the borrowers systems involved in the mortgage process. I had an active role in the constant improvement of processes and procedures. Collaborating with my colleagues we were able to successfully undergo the largest system migration in the history of HBOS. My role was to support colleagues, provide assistance, provide guidance on the calls, and take over supervisory calls. I would provide data on the type of calls received, the feedback from customers, defects, errors or problems with the system, I in-turn would report into my colleague performance manager, systems support or operational excellence to ensure the defaults / errors were supported up the line correctly. I helped fellow colleagues with complex queries and additionally I participated in designing, improving and implementing new processes.
  • British Gas
    Customer Service Advisor
    British Gas Oct 2011 - Apr 2012
    Edinburgh, United Kingdom
    Responsible for receiving inbound calls regarding statement queries, no gas or electric problems and Home Energy Care tasks. The main directive of this position was to deliver the best customer service experience for the customers of British Gas. On certain occasions participating as a Spanish speaking customer service adviser for customers with language issues. This position has many main performance targets and customer services quality assurance, all of which I performed above the required standard; making sure of keeping a standard of OFGEM compliance of complaint managing.
  • Scm Lines Usa Llc
    It Manager
    Scm Lines Usa Llc Feb 2005 - Feb 2011
    Puerto Ordaz, Venezuela
    Responsible for coordinating technicians for IT support, managing consumable stock for entire organization, administrate and budget different providers, manage system outsourcing and overseeing correct server administration. The main mission of this position was to make sure that the budget of the department was reduced every year by 5%, to make sure that every computer user in the organization had top quality technical support service and to make sure that I had a well trained staff in my department.

Paul Powell Skills

Wordpress

Paul Powell Education Details

Frequently Asked Questions about Paul Powell

What company does Paul Powell work for?

Paul Powell works for Lloyds Banking Group

What is Paul Powell's role at the current company?

Paul Powell's current role is Intelligence Analyst at Lloyds Banking Group.

What is Paul Powell's email address?

Paul Powell's email address is pp****@****hoo.com

What schools did Paul Powell attend?

Paul Powell attended The University Of Texas At San Antonio.

What skills is Paul Powell known for?

Paul Powell has skills like Wordpress.

Who are Paul Powell's colleagues?

Paul Powell's colleagues are Akshay Deshmukh, Pritz K, Jeffrey Cousins, Stewart Healy, Angela Lees, James-Robert Sherlock, Toni Walker.

Not the Paul Powell you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.