• Successfully led Scrum teams through all phases of the software development lifecycle, ensuring timely delivery of high-quality products while facilitating efficient and effective Scrum ceremonies.• Facilitated communication and collaboration between offshore and onshore teams, ensuring efficient project delivery and alignment on project goals and objectives.• Fostering a culture of continuous improvement and learning, I coached team members in Agile practices, increasing team satisfaction.• Proactively identified and communicated risks and issues to project stakeholders while working with the team to develop solutions and mitigate risks, resulting in successful project delivery.• Conducted fun team-building events, resulting in increased comfort and transparency among team members at all levels of product development.• Streamlined Sprint planning and release planning meetings by collaborating with the team to break down feature stories into small, deliverable user stories that are appropriately sized for each Sprint.• Enabled improvement in team delivery commitments and capacity planning for Sprints by identifying and tracking hidden tasks that increased customer satisfaction, while also coaching the team with the Product Owner in understanding the vision and goals of the project with each Sprint in focus.• Facilitated test execution coordination, established weekly priorities, tracked progress and ensured resource availability for the team in an agile environment.• Tracked team productivity, provided functional support and training to new members, and established QA policies and procedures including documentation for stakeholders.

• Ensured the continuous updating and accuracy of patient records in the Organization’s EHR system, managed insurance billing claims, and prepared daily EOD and monthly reports in Excel for review and analysis. Facilitate smooth process workflows through iterative improvements and agile methodologies.• Oversee all business operations, including client management, financials, and record maintenance in Microsoft Excel, while coordinating daily process execution, managing deviations, and communicating policy changes using agile methodologies.• Overseeing the development and deployment of telemedicine solutions for remote consultations and patient monitoring, ensuring secure and compliant data transmission and storage, integrating telemedicine systems with existing IT infrastructure, and implementing and managing cybersecurity measures to protect patient data and IT systems from threats and Ensuring compliance with HIPAA and other relevant regulations.

The responsibilities encompass complete business management, including promotion, client handling, and finances. Key duties involve coordinating daily processes, implementing changes, managing exceptions, and communicating policy updates. The role ensures compliance with standards, drives process improvements, and handles process administration. This includes analyzing and distributing reports, notifying participants of deviations, ensuring data integrity, establishing metrics for efficiency, and evaluating process performance to enhance overall effectiveness.