Paul Quick Email & Phone Number

Bloomington, In, Us

Ellettsville, Indiana, Us

• PresidentNov 2018 – PresentBloomington, Indiana AreaAs President of Smithville Communications, responsible for formulating and driving execution of the company’s strategic plan to achieve Smithville’s financial targets, go-to-market strategies, sales operations, and performance analytics, in addition to talent development, recruitment and retention. Overall responsibility for leading the daily operations of the company while ensuring Smithville customers receive the best products and services within the telecommunications industry. Recognized for collaborative approach and partnering to deliver results; leading in transformation and change, with a focus on serving customers, as well as team members.

Dallas, Texas, Us

Responsible for leading the Commercial Sales organization of 105 sales professionals that support and sell network services, equipment, and advanced solutions to small and medium commercial customers in the Northeast, Mid-Atlantic, and Southeast states, generating revenues in excess of $500 million.

Dallas, Texas, Us

Responsible for field operations, construction, and customer service for the Frontier Communications product suite including voice, video, broadband, Frontier Satellite, commercial CPE and other commercial product solutions.

Dallas, Texas, Us

Responsible for providing P&L leadership ($1 B+) to the field management team and driving residential and commercial sales, driving operational efficiencies, leading field operations, developing competitive response and every aspect associated with creating a positive customer experience.- Managed the CT conversion / integration which included recruitment, team building, objective setting, culture development and constant communication about meeting customer needs and reducing customer dissatisfaction.- Established relationships and developed strategies to grow wallet share with key CT commercial enterprise accounts which included Yale New Haven Health, GE, Hartford Healthcare, Mohegan Sun Casino, General Dynamic Electric Boat, State of Connecticut, UCONN and Foxwoods Casino.- Recruited, trained and developed CT commercial sales team. After a slow start in 2015, the CT commercial sales team achieved MRR and exceeded CPE sales targets, finishing the year for commercial sales at 101% of plan.- SALES LEADERSHIP: Worked with the CT Sales VP and his sales managers to conduct quarterly talent reviews. Recognized top performers and performance-managed low performers out of business. Consistently worked with sales leaders to build bench strength. - NET PROMOTER SCORE: The NPS for the state of CT improved from (-1.6) to +9.9 during the measurement period. Particularly impressive were the ACE results for the CT techs. CT techs scored above 9 on a 10-point scale on 4 out of 5 tech measures survey questions. These tech results were among the best within Frontier.- COMMITMENTS MET: Created the “100% commitments met” initiative in CT. By the end of November 2016, drove CT TT commitments met to 92.5% (vs. 2015 performance of 68.5%) and SO commitments met to 98% (vs. 2015 performance of 88%). These commitment met results were the best in all of Frontier for 2016.

Dallas, Texas, Us

Responsible for providing P&L leadership to the field management team and driving residential and commercial sales, driving operational efficiencies, leading field operations, developing competitive response and every aspect associated with creating a positive customer experience.• Responsible for P&L that generated in excess of $200 million in revenue while providing over 200,000 PA residential customers with phone, broadband and video products / services and small, medium and enterprise customers with network and equipment solutions. • Worked closely with key enterprise customers Geisinger, Commonwealth Health, LVHN, Pride Mobility on key sales wins and escalations.

Plymouth Meeting, Pennsylvania, Us

Executive responsible for the overall business strategy, creative, marketing, product development, sales and P&L for this CSS Industries subsidiary with a focus on the following product categories: Halloween costumes, masks, and décor; Christmas boxed cards, tags and décor; Valentine’s Day classroom exchange cards; Easter basket stuffers; Learning and back-to-school products; Everyday packaged greeting cards and stickers. - Provided leadership for 190 professionals in the US and 30 in China that generated in excess of $140 million in wholesale revenue annually, while delivering operating incomes in the 7-10% range.- Directed the Paper Magic senior executive team in the development and execution of a strategic plan which resulted in the reversal of several years of profitability declines. In the first year of the plan, the PMG leadership team improved operating income by over 100% and was the only division to exceed plan during FY2010.- Transformed the Paper Magic culture from manufacturing driven, to a sales and marketing driven environment that leverages product sourced through overseas manufacturers/vendors.- Reduced overall Paper Magic SG&A by 18% to maintain operating incomes in the targeted range of 7-10%.

Kansas City, Missouri, Us

Executive responsible for customer strategy, category management, sales, customer relations, and in-store execution for Hallmark branded products sold in over 6,200 Walgreens stores.- Led team of 350 full-time and part-time professionals supporting Hallmark’s third largest customer, generating over $350 million in wholesale shipments annually. - Exceeded wholesale shipment plan by 4% in wholesale revenue (2007). - Negotiated and closed a 6-year, multi-billion dollar greeting card and gift wrap contract with Walgreens, which ensured continued Hallmark brand growth with this premiere chain-drug retailer.

Executive responsible for the overall business strategy, creative, marketing, product development, sales and P&L for this Hallmark subsidiary that focused on the deep discount greeting card, gift wrap, private label and packaged cards categories.- Led 80 professionals, generating more than $120 million in wholesale shipments annually, while delivering operating profits of 10-14%.- Increased wholesale revenue from $55 million to $120 million (2001–2005), more than doubling the revenue of the business.- Negotiated and closed a 5-year greeting card contract with Dollar General, which generated wholesale sales in excess of $250 million over the life of the agreement.- Directed the successful integration of Image Arts into the Hallmark organization. This effort included the integration of information systems, distribution, order processing, and financial systems. This effort led to the elimination of 5,000 sku’s and the closure of the Image Arts distribution warehouse, resulting in an annual cost savings of $1 million+.- Increased Image Arts Christmas Boxed Cards and private label sales from $6.8 million to $22.5 million over a two year period. Key customer wins included Walgreens, Sam’s Club, Kohl’s and Christmas Tree Shops.Reduced COGS by 15% across all products and reduced lead times on Asia sourced product by 20%.

Kansas City, Missouri, Us

Kansas City, Missouri, Us

Kansas City, Missouri, Us

Kansas City, Ks, Us

Mba, General Management

Bachelor Of Science, Business Administration