Develop a marketing plan for clients designed to attract and address the needs of buyersPre-screen and qualify all potential buyers before allowing them onto a client’s propertyPreside over negotiations and advise clients on suitable courses of actionPrepare documents such as representation contracts, purchase agreements, closing statements, deeds, and leases.Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of the purchase agreement are met before closing dates.Coordinate communication between buyers, sellers, agents, title companies, inspectors, and all other parties involved in a real estate transaction

Oversee daily business operations of 4-6 valley locationsManage a people development plan including hire, training, maintaining staffMaintain excellent customer service standardsKeep labor and food costs in-line with budgetMaintain accurate invoicing recordsEstablish and maintain key customer and vendor relationships while promoting company products and servicesEnsure a safe work environment including sanitation audits, food safety checks, maintaining personal hygiene and safety of all staff

Serve as the main point of contact in all matters related to client concerns and needsBuild and strengthen client relationships to achieve long-term partnershipsEstablish and maintain key customer and vendor relationships while promoting company products and servicesOversee “start-to finish” project process including coordination of crew and vendors for multiple ongoing commercial and residential projects simultaneouslyWork with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being metIdentify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

Develop and implement effective sales strategies to meet or exceed B2B sales targetsBuild and maintain strong relationships with clients and customersCompatively analyze market research to stay up to date with industry trendsProvide regular sales reports to managementGather key information to update the CRM system and assign a nurture path and follow-up strategyCoordinate and perform sales presentation and platform demonstrations

Maintain an understanding of, and be able to provide clear, concise communication of processes, policies, promotions, products, and services offered by the dealershipManage a salesforce of 10+ direct employees with an emphasis in teamwork and customer satisfaction.Strategized and implemented marketing techniques for the dealershipMonitor and resolve customer concerns to facilitate smooth sales process

Developed policies and procedures for the sales team and implemented weekly sales training to increase KPI (Key Performance Indicator) performance.Recruited, interviewed and trained new sales representativesPrepared and analyzed monthly sales reportsIncreased and maintained the Dealership CSI scores above Regional & National scores.