Paul Rhoades Email & Phone Number

Roosevelt Field, Ny

Orchestrated the successful introduction of a start up outlet mall location into the NY/Long Island Arena.Hands on management approach enabled a store with limited corporate marketing, to become one of the highest grossing stores in the company.Interviewed and hired a hand picked motivated staff, whose dedication to the task at hand enabled our team to maintain the highest level of customer service.Daily interfacing with corporate headquarters, led to the institution of new concepts that have dramatically reduced the trials and tribulations of communication between store and HQ.Incorporated a store wide surveillance program, which kept our shrink percentage at .02%, the number one spot in the District.Scheduled weekly product knowledge training programs with staff, which established a comprehensive knowledge of the forty plus vendors that are presented daily.

Redirected the management of a fledgling retail entity, which led directly to overachieving prior store goals and increasing overall sales by 15%.Instituted new management concepts to assist a heretofore unstructured company, in meeting local store goals and maximize profits.Heightening store awareness of internal and external theft, which lowered store shrink %, from a mark of 5.24 to 2.04Introduced an organized training program, focusing on customer service, brand awareness, and product knowledge.

Helped store to gain a 15 % increase over the previous year's net sales in only 4 months. Successfully ran a business positive 20% to last years totals.Trained 30 associates to successfully work toward a collective goal of success.Head of clientele training. Track record of building customer service standards that were respected and adapted throughout the districtEnjoying consistent success in all aspects of store operations.

Ran a successful business daily, focusing on the product and sales goal for each dayDelegated authority, to ensure productivity in every aspect of the business day.Helped a store that is in the top 5 in sales throughout the company go through an in store re-model. Kept the staff very well motivated to produce an energetic and strong work environment.Mentor to 30 - 40 associates along with M. I. T.'s.

Began in a flagship adult store ($7 million annual volume), promoted to the company's #1 kids store ($4.5 annual volume) within 6 monthsExecuted all floorsets and updates to A&F standards within allotted time frames.Oversaw daily store operations and enforced company policies, procedures, and management directives.Sustained merchandise assortment and sizing through timely replenishment.Headed the visual team, perfecting my art with vastly changing floorsets.Mentor to 35 - 50 associates as well as numerous M. I. T.'s Recruited and trained A&F associates, maintaining a good work atmosphere as well as an efficient one.Successfully beat LY's on a repeated basis, helping the company come up positive by the end of each sales quarter.

Job Responsibilities: Helped run an efficient sales floor while maintaining superior customer service.