Smart Metering Team Leader
Currentmanaging a team of 8 -12 on SMART install and commissioning, post install and SMART COT. ensuring our agreed SLAs are met.
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@yuenergy.co.uk
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Paul Rhoades is listed as SMART Metering Team Leader at ENSEK, a company with 187 employees, based in Nottingham, England, United Kingdom. AeroLeads shows a work email signal at yuenergy.co.uk and a matched LinkedIn profile for Paul Rhoades.
Paul Rhoades previously worked as SMART Operations Analyst at Ensek and Senior smart advisor at Yu Energy. Paul Rhoades holds Media Studies Btec, Digital Communication And Media/Multimedia, Pass from Peoples College Nottingham.
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Up-skilling and learning are a massive part of who I am, having the freedom to better myself is important to me as I need to apply myself to my role and to my employers 100%, if I cannot do that, I'm not happy and content, my top attribute is definitely my ability to get stuff done, understand the task at hand, know what information is needed and going out to get that information, it is how I have built up a good relationship with many individuals within this industry.I quickly progressed through new connections at E.ON, helping to train agents, pass on information, prevent potential RP issues, eventually moving to metering where I started focussing on the wider industry with residential billing, classic PP, SMART PAYG, Elective HH and Market Wide HH, I settled and began to spot gaps and then begin to build process maps on areas such as MAP04, AMR Non-Com, shipperless gas meters, prime and sub billing, all to plug the gaps to avoid the loss of funds, but, as much as I enjoyed E.ON, unfortunately, I felt if I were to continue on my own personal path, it would clash with the goals of the company, I moved to Yu Energy for and don't 5 but unfortunately it did not work out and i targeted a move the ENSEK.I have gathered a wealth of knowledge in my short career in energy, been across the whole of operations and gathered many skills and picked up many processes, specialising in metering, new connections and smart, NHH and HH, all types of supplies, including gas. I am keen to improve my knowledge and experience and am always happy to pick up new roles, skills and duties.I have built a metering team from scratch, training each member personally and investing a lot of time and effort to help them all succeed, I began that journey in August 2020 and my last input was may 2022, leaving them in a perfect position.I have furthered my overall knowledge after moving into the domestic/residential market with EON, learning processes from billing to residential New Connections, I have also been involved in Elective HH and Market Wide HH, helping build and monitor the process, how the SMART adaptor works in HH (MC F) to the data flows and how faster switching can affect the process.Am now part of ENSEK, having achieved all I needed to as part of a supplier, working for another side of the industry is my main focus, I hope to upskill and progress as much as possible, ENSEK has been a personal goal for a long time so finally getting there is huge, I hope to be as successful as possible and give back to those that put their trust in me.
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Nottingham, England, United Kingdom
managing a team of 8 -12 on SMART install and commissioning, post install and SMART COT. ensuring our agreed SLAs are met.
Nottingham, England, United Kingdom
Working on the SMART operations team, ensuring service requests are managed, exceptions and triaging complicated issues
Nottingham, England, United Kingdom
Management of 3rd party, DCC reporting, SSI reporting, triaging SMART issues along with PAYG, day to day management of SMART adaptor and ensuring objectives are met in the required time
Nottingham, England, United Kingdom
Nottingham, England, United Kingdom
within this role I have successfully trained and introduced 3 colleagues into metering, educating them on the basics of a supply to managing the P272 process and new connections. I also lead our smart (SMETS2) project, from ensuring installs to managing each meter on our ASE-I app, within this project I have helped our ability to provide Pre-Pay, from.
Nottingham
progressing with my metering knowledge, I no longer dealt with new connections but took over the complete P272 process and was more involved with metering itself, fine tuning and perfecting it as much as I could and designing a process map for the completion of P272 as well as CoMC. I took more responsibility within the metering part of my role, focusing.
Nottingham
In this role, I ran the new connections portfolio, ensuring meters were installed within 21 days and in some cases within 15 days. I issued the flow to request the install, D0142, monitored the progression and ensured all the install flows were received, D0010, D0149, D0150 or the D0268. I also monitored the agent nomination flows and CoMC. I also felt.
Nottingham, England, United Kingdom
Started with no experience but built up a wealth of knowledge thanks to a boss that pushed me further and further and gave me no end of support. I won an award for impact and progression in my 1st month and was in the running for employee of the year after 6 months. Although I was not a coordinator or key account manager, I was often used as an escalation.
Other employees you can reach at ensek.co.uk. View company contacts for 187 employees →
Stephen Childerhouse
Colleague at EnsekGreater Nottingham, United Kingdom
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VD
Victor De Oliveira Bernardino
Colleague at EnsekUnited Kingdom, United Kingdom
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PS
Philip Sutton
Colleague at EnsekMilton Keynes, England, United Kingdom, United Kingdom
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AN
Aiswarya Nair
Colleague at EnsekIpswich, England, United Kingdom, United Kingdom
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GP
Giuseppe Prestifilippo
Colleague at EnsekNottingham, England, United Kingdom, United Kingdom
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OL
Oliver Larwood
Colleague at EnsekUnited Kingdom, United Kingdom
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LP
Lewis Perks
Colleague at EnsekNottinghamshire, England, United Kingdom, United Kingdom
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MF
Matthew Fieldsend
Colleague at EnsekWaddingham, England, United Kingdom, United Kingdom
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YP
Yazhini Ponnurangam
Colleague at EnsekWest Bridgford, England, United Kingdom, United Kingdom
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CS
Christopher Seagrave
Colleague at EnsekNottingham, England, United Kingdom, United Kingdom
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Activities and Societies: College magazine columnist, film editor, radio presenter course included a wide range of topics from key skills.
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Paul Rhoades works for ENSEK.
Paul Rhoades is listed as SMART Metering Team Leader at ENSEK.
AeroLeads has found 1 work email signal at @yuenergy.co.uk for Paul Rhoades at ENSEK.
Paul Rhoades is based in Nottingham, England, United Kingdom while working with ENSEK.
Paul Rhoades has worked for Ensek, Yu Energy, E.On Next, Eon Next, and Plastics Plus.
Paul Rhoades's colleagues at ENSEK include Stephen Childerhouse, Victor De Oliveira Bernardino, Philip Sutton, Aiswarya Nair, and Giuseppe Prestifilippo.
You can use AeroLeads to view verified contact signals for Paul Rhoades at ENSEK, including work email, phone, and LinkedIn data when available.
Paul Rhoades holds Media Studies Btec, Digital Communication And Media/Multimedia, Pass from Peoples College Nottingham.
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