Paul Robbertze Email and Phone Number
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Paul Robbertze personal email
With a robust background in cloud infrastructure and industry standards, my role as Technical Support Manager and Senior Engineer at IT Outsourced CC is to provide SMEs with tailored IT solutions. At the heart of my approach lies a commitment to mentorship and hands-on account management, ensuring our clients' technology aligns seamlessly with their business goals. Our team's personalized outsourcing experience sets us apart as one of Durban's first Office 365 Partners.My tenure in IT is defined by a focus on solution-centric support and architecture design, fostering a culture of continuous improvement within the organization. This dedication has enabled our teams to deliver innovative services, facilitating growth and operational excellence. As an MCSE certified professional, I leverage my expertise to serve as a senior support escalation point, while also shaping the IT landscape through strategic solution design and effective leadership.
It Outsourced Cc
View- Website:
- itoutsourced.co.za
- Employees:
- 14
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Technical Support ManagerIt Outsourced CcDurban, Kzn, Za
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Technical Support Manager / Senior EngineerIt Outsourced Cc Aug 2020 - PresentDurban, Kwazulu-Natal, South Africa
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Senior EngineerIt Outsourced Cc Jan 2015 - Aug 2020DurbanWe specialize in providing SME with tailored solutions that meets their needs and budgets. We are one of the first Durban based Office 365 Partners. We pride ourselves in offering a personalized outsourcing experience. My current role includes senior support and escalation point, mentoring, account management as well as solution and architecture design.
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It ManagerGlenridge Church International Sep 2013 - Mar 2015DurbanManagement of all IT systemsRoad-map, DR and Security planning & implementationVOIP and telephonyIT procurement, hardware and softwareManage service providers and SLAOversee and lead various teamsBack-office and Front-office supportParticipate in Design and Sound teams
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Ict Management ConsultantPrivate Sep 2011 - Aug 2013XiamenProviding security and internet connectivity advise and solutions to customers.Consulting Huisman Equipment China ICT Management team on: Policy and Procedure documentation and implementation. Security risk analysis Workload resourcing and capacity planning Project Management Disaster Recovery readiness Practical regional implementation of Global and ITIL standards
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LecturerXiamen University Tan Kah Kee College Sep 2008 - Jun 2013Xiamen, Fujian, ChinaLecture spoken and listening English to various Business and Computer majors.Mentoring and guidence -
Senior Consultant, TechnologyBcx Aug 2004 - May 2008Durban Area, South AfricaI worked as a Senior Technical Consultant within the Microsoft Business Unit – Consulting Services at Business Connexion.Primary Roles:• Manage deployment teams in rollout projects.• Security analysis and recommendations• Technical Consultation on Microsoft Product • Migrations, AD & Exchange planing and deployment• Design, Plan, and Implement Microsoft solutions to large customer sites.• Design Backup and Disaster Recovery Solutions for customers.Secondary Roles:• Provide an escalation path to technical support engineers.• High level troubleshooting.• Mentorship and skill guidance. -
Senior Customer EngineerBcx Aug 2002 - Jul 2004Durban Area, South AfricaOn site support Technical Lead.Primary Roles:• Technical Lead on a customer site.• On-site support of Backoffice infrastructure and ensure the smooth running of the infrastructure in a 50 Servers Datacenter.• Ensure that backups of the environment are done regularly and are secure.Secondary Roles:• Mentor in the training program.• Provide a point of escalation to other customer Engineers onsite.• Ensure that new project run smoothly in the environment.• First line support for the Server Hardware Platforms, NAS and SAN on the customer site.
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Customer EngineerBcx Jul 1999 - Jul 2002Durban Area, South AfricaRoaming support Engineer for the Manage Support department at Seattle Solutions.Primary Roles:• Desktop support Windows• Backoffice support and maintenance• Backup• Deployment and rollouts• Helpdesk and remote supportSecondary Roles:• Roaming support technician• Assist in infrastructure rollout teams.• Identify problems and escalate to Server Team.
Paul Robbertze Skills
Paul Robbertze Education Details
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Africa School Of MissionsTheology/Theological Studies -
Lowveld High SchoolMatric
Frequently Asked Questions about Paul Robbertze
What company does Paul Robbertze work for?
Paul Robbertze works for It Outsourced Cc
What is Paul Robbertze's role at the current company?
Paul Robbertze's current role is Technical Support Manager.
What is Paul Robbertze's email address?
Paul Robbertze's email address is pa****@****d.co.za
What schools did Paul Robbertze attend?
Paul Robbertze attended Africa School Of Missions, Lowveld High School.
What are some of Paul Robbertze's interests?
Paul Robbertze has interest in Android Rom Development, Gadgets, Civil Rights And Social Action, Education, Poverty Alleviation, Extreme Sports, Ms Flight Simulator.
What skills is Paul Robbertze known for?
Paul Robbertze has skills like Network Security, Disaster Recovery, Windows, Itil, Servers, Virtualization, Microsoft Technologies, Software Documentation, Troubleshooting, Active Directory, Microsoft Exchange, It Management.
Who are Paul Robbertze's colleagues?
Paul Robbertze's colleagues are Sheldon D., Nick Loumeau, Carrington Lowe, David Johnson, Carl Burger, Sandile Mthethwa, Devon Hunter.
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Paul Robbertze
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