Experienced with healthcare compliance, HIPAA regulations, and department of Managed Health Care federal guidelines, Product Integration, training staff 60+ staff on new Procedures. As part of responsibility for both Genentech and Kaiser Paramente, he was responsible for maintaining and improving statistical percentages for compliance. By creating a clear channel of communication between all northern California call center representatives and Kaiser Members or monitoring trends of 13 Genentech product over all US Territories, he developed a consistent due diligent work ethic. He helped improve work flow processes of receiving and distributing patient information in a time sensitive environment for case management appeals. He created drafting forecast results for the next quarter was detrimental to department goals. His objective is to be member friendly while adhering to company guidelines and regulations. In addition to the aforementioned, Paul has also assumed lead on various employee workshops, trained 60+ staff on Specific product intergeneration and work flow management meetings. Goals: To be part of a team thats maintain a high level of productivity with positive results.Specialties: Innovative, MS Office, Mac literate, Muti-tasker, Team player.