Field Operations Manager
CurrentI currently run the field operations at Atlantic. I have overall responsibility for a team of 25 technicians and have 3 senior technicians that work with me to manage the day to day operation. I monitor their activity and quality of workmanship and devise PIP's as and when they are needed to ensure any drop in quality is rectified and our engineers are working to the highest standards. My role here is very diverse and there are many responsibilities that are undertaken, including monitoring all holidays and sickness for my reports. Ensuring the maintenance and stocks are all up to date for all the vehicles that the technicians use daily and the spare vehicles should they need repair or are off the road at any time. I also devise the shift rota's for the engineers and i have played a big part in any contractual updates for our employees in conjunction with out HR Partner and also implement the pricing structure to which the engineers work. My other responsibilities include: Account Management - where i have several direct clients, i am the technical and commercial contact for these (namely Molsoncoors, Mitie Inbev, Marstons & Diageo). Project Management - where I oversee large projects for my direct clients (Everton FC & Pimms being the main ones) and also for some of the businesses other clients. Business Developement - i have increased sales in all of my direct clients by establishing a personal rapport and also utilising our in house manufacturing products and also other products within the industry that would best suit the customers needs.