Paul S. Email & Phone Number

As Marketing and Offers Specialist, in addition to my Marketing Coordinator responsibilities, I assist our VP of Media with scheduling in-house tv content, communication with partnered media agencies, and resolving any issues that may arise with the content schedule.In this role, I use historical performance of in-house tv content to build out a schedule that maximizes ROI from media spend and gives viewers content variety. Once the schedule is approved, I assign and create digital ISCI codes, EPG titles, as well as item numbers for reporting purposes, then send finalized schedule to media agencies.

Torrance, Ca

As Marketing Coordinator, I oversaw upsell, cross-sell, and promotional offers to customers purchasing any of our web, tv, or other marketing related products.In this role, I generated incremental profit by offering customers upsells, cross-sells, or promotions related to their initial purchase. Through carefully assigned offers and purposely designed scripts, I led customers through an authentic buying journey to expand their numismatic collection. To do so, I examined conversion data, market trends, inventory levels, and customer purchasing behavior to identify the best possible offers that meet and exceed our customers' numismatic needs while also delivering on KPIs.Under my oversight from 2020 to current day, average weekly incremental profit and revenue from upsells, cross-sells, and promotions has grown 400%, average weekly conversion has grown 300%, and both metrics continue to grow as I seek more knowledge and refine marketing strategies.

As Agenda Coordinator, I compiled all essential information for filmed product presentations by communicating with suppliers, production, operations, and marketing departments.In this position, I met with internal stakeholders to decide upon what products to film, the order of presentations, and date/time of filmed presentations. I would confirm accurate item numbers, item descriptions, cost of goods, retails, and inventory before disseminating filming agendas to the team with finalized information. Before items aired on tv, I entered their information into our database accurately and created new item numbers as needed.

Greater Los Angeles Area

• Optimized profitable time by anticipating surge areas and targeting highly trafficked sectors.• Scheduled, answered and responded to reservation calls at specific times and locations.• Upheld high standards of discretion and professionalism when working with high-value clients.• Achieved average 4.93 customer rating from over 400 post-trip surveys for customer service, timeliness and vehicle cleanliness

Greater Los Angeles Area

• Assisted development and design of an interactive animal exhibit. • Cultivated relationships with members of the public, work colleagues and other colleagues. • Worked with program supervisor to implement changes and better serve target group.

Greater Los Angeles Area

• Accurately recorded orders and partnered with team members to serve guests.• Answered customer inquiries and resolved issues promptly.• Strategically plated hot meals and salads in aesthetically pleasing arrangements.• Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.• Received award pin for exceptional meal quality from corporate Head Chef Gregory.

Manhattan Beach, California, United States

• Engaged with aquarium visitors about marine life • Maintained cleanliness in the work space routinely throughout the shift • Communicated to visitors the importance and impact of marine life on our lives • Educated visitors about the marine life in the facility