Paul Sain Email & Phone Number

United States

Remote

• Licensed senior service representative assisting Personal and Commercial lines clients and agents.
• Processing endorsements, cancellations, rewrites, reinstatements, manual renewals, and creating Certificates of Insurance.
• Assess and price renewals, new business and endorsements for General Liability, Property, Inland Marine, Auto, Liquor Liability, Umbrella, Workers Compensation, Professional Liability, E&O, D&O, Surety Bonds, Event.
• Working with businesses to ensure all commercial exposures are protected and in compliance.
• Cross-selling all possible lines and thoroughly educating the value of coverages, packages, services, and features of the various carriers.
• Working independently and in a team environment to collaboratively solve problems.

Chandler, Arizona, United States

• Commercial lines specialist, working directly with Allstate Agents to develop a profitable book of business by effectively prioritizing workflows, utilizing resources, identifying risk classes, and filing proper.
• Underwriting responsibilities include: reviewing and evaluating incoming applications for small business risks including contractors, restaurants, janitorial exposures, retail, salons, trucking, and many more.
• Leverage strong analytical skills to assist in formulation and implementation of highly productive and profitable processes and procedures.

Gilbert, AZ

• Skilled in all aspects of the sales process; effectively overcoming objections to gain business, creating solid client relationships through consistent follow-through, setting proper expectations, and advocating for.
• Selling and servicing technology products & services to small businesses and consumers.
• Use an educational approach when handling post-sale technical customer service issues to fulfill one-call resolution and increase customer satisfaction.

Scottsdale

• Underwrite applications/cancellations/endorsements for Flood Insurance per FEMA/NFIP guidelines.
• Review all underwriting information to include applications, photographs, elevation certificates and third-party internet resources to correctly underwrite the policy.
• Finding solutions for escalated calls from both Agents and Customers.

Mesa

• Inbound call center environment taking first notice of loss for Auto, Home and Renters policies.
• Properly documenting facts of loss and parties involved, determining any fraud indicators.
• Consistently exceeding company goals for accuracy, efficiency, and service quality.

Education record

Education record

Education record