Paul Scarpetta Email & Phone Number

Tampa/St. Petersburg, Florida Area

Developed and executed vision for various small businesses’ digital media, including manipulation for fliers, posters, logos, animated digital banners, CD artwork, layout design, interactive website design, forms, and photo manipulation.• Created customized proposals for each client, resulting in work awarded 100% of time.• Routinely given creative license on projects by small business customers.• Projects awarded include:o Digitally edited graphics and layouts for published children's paperback and Kindle book, “I Don’t Think So” by Debbie Happy Cohen.o Developed graphic designs and formatting for CD of Willy Mathes’s audio/video production, “Telling Tales”.o Designed websites for a local art gallery, resulting in higher web traffic, foot traffic and sales.

Tampa/St. Petersburg, Florida Area

Managed local branch with 2 part-time employees, diagnosis and technical repairs for all classes of Apple home, pro, and mobile products. Customer relations, QuickBooks customer billing, and maintain store inventory.• Hired as part-time technician to assist in opening of new branch, promoted within 6 months to full-time technician and management.• Managed high-volume workload within a deadline-driven environment. Repair an average of 20 Apple products per day.• Quickly learned specifications of newest Apple products in order to perform repairs.• Became the lead "go-to" person for new technicians and particularly challenging customer issues.• Set performance benchmarks in all areas including speed and accuracy.

Largo, Fl

• Brought knowledge of high-end storm shutter installation to the company, allowing them to expand on their product line. Such as; brand specifications, serviceability, product parts acquisition and specifications. • Worked independently or with 3-person crew installing custom hurricane impact windows, doors and shutters for residential and commercial properties. • Liaison between client and designer for custom alterations as well as generating contacts for future clients. • Communicated directly with production manager for stock requirements and specifications needed for manufacturing. • Recruited/ Trained installers for building code requirements as well as Betterview’s quality requirements.

Tampa/St. Petersburg, Florida Area

• Promoted within first six months from training crew to #1 crew out of over 10. Rising from 6% commission to 9% within the first year. Worked with seasoned installers on a 4-person team having over 10 years experience. • Worked directly with engineers for custom, on-site, design modifications for coding and aesthetics. • Maintained quality standards while efficiently reducing installation time estimations well over 40%. • Specialized in installation of electronic and manual hurricane shutters, for both commercial and residential properties. • Trained to maintain safety standards while operating swing stage for exterior of buildings. Also, trained for low voltage switch installation on existing property electrical systems.

Bachelor Of Applied Science (Basc), Information Technology Project Management

A.S. In Digital Media Productions, Cum Laude, 2010, Digital Media Productions