Paul Schmidt Email & Phone Number

Houston, Texas, US

• Managing trusted client partnership and client satisfaction
• Responsible for client project plans to improve ongoing Benefits Administration processes
• Responsible for preparing clients for Open Enrollment and for ensuring all software configuration is planned out and tested prior to Open Enrollment.
• Ensuring the quality delivery of all services as per the client’s Statement of Work
• Working with Director to ensure the accurate recognition and collection of Out of Scope revenue
• Directly manages aligned Business Analysts and is accountable for the performance, growth, and engagement of aligned resources

Houston, Texas, US

• Configure HR Benefits Software to meet client needs ahead of Open Enrollment. This involves thoroughly reviewing requirements and the building and testing new features in our software.
• Solve any problems that arise with carrier files, client import files, or with employee accounts.
• Automate carrier files to be sent on a weekly basis. This reduces manual processing done every week. Also automated data checks using Crystal Reports and SQL queries.

• Established a new branch of the company in Houston and oversaw every aspect of local operations. Requested city permits, scheduled supply deliveries, scheduled inspections, and supervised a crew.
• Managed contracted jobs from two external solar providers. Managed a pipeline of customers and moved them through multiple processes until final installation.
• Regularly complete quality control checks for new RISE customers to ensure documents were without discrepancies.

• Analyzed the most critical marketing objectives necessary to grow the company. Selected a few objectives and successfully led marketing projects to achieve those objectives. This required project planning, budgeting.
• Worked in a fast-paced startup environment and contributed to the growth of the company by designing a working sales funnel. This tripled online leads and created additional revenue.
• Managed all digital advertising online, email marketing, development of sales material, and supported the sales team by solving any graphic design problems they faced.

Dallas, TX, US

• Led a project that reduced the necessary time to audit and process 401(K) payments by 50% using SQL queries in Microsoft Access & Excel.
• Established and maintained good relationships with 11 clients while implementing HR solutions. Implemented new processes and HR software for clients.
• Managed projects on behalf of clients to ensure that they experienced smooth open enrollments. Provided clear communication to all stake holders and client managers throughout the process.

Dallas, TX, US

Benefit Plans: Assisted a team Benefit Specialists with 16 different client groups and their benefits. This includes medical, vision, dental, life, accident, and COBRA accounts. Client Relations: Served as the initial contact for all benefit questions from employees. On-boarding: Responsible for coordinating the on-boarding of new hires. This includes.

Arlington, VA, US

Designing and Testing Surveys: Took the initiative to design a survey that gathered feedback on brand awareness and the effectiveness of recruiting campaigns. Carefully designed questions based on existing hypotheses to provide insightful data. Data Analysis and Reporting: Analyzed data from the survey and created a detailed report. Presented the final.

Unit Supervisor May – August 2014 & 2015Camp Cho-Yeh – Houston, TX Trained Employees: Alongside five other supervisors trained over 110 new employees during a two-week period. This required creating various lecture-based sessions and team building exercises. Team Leadership & Event Planning: For ten weeks managed teams of 15-21 employees. Coordinated.

Assessed individual skills in speaking English as it related to grammar, vocabulary, and writing. Developed a customized plan to tutor each individual in conversational English.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Business Administration - Bba, Human Resources Management And Services