Native English speaker who worked as a freelance English teacher for several language schools. My key aim was to improve the confidence & fluency of English second language students.KEY RESPONSIBILITIES:• Taught Business English & General English to individuals & groups within multinational companies in the pharmaceutical, manufacturing and telecoms sectors.• Developed & taught bespoke English courses to children and adults that directly addressed their particular needs.

As Corporate Services Officer I was responsible for all aspects of Estates and Facilities Management and maintenance. I also led the Embassy MEP team in caring for the Embassy & other properties. As Transport Manager, I led the driver team in providing a quality service to internal and external customers whilst managing Embassy fleet to ensure vehicles were well maintained and operational.I was a trained fire warden and completed several training courses to further my knowledge… Show more As Corporate Services Officer I was responsible for all aspects of Estates and Facilities Management and maintenance. I also led the Embassy MEP team in caring for the Embassy & other properties. As Transport Manager, I led the driver team in providing a quality service to internal and external customers whilst managing Embassy fleet to ensure vehicles were well maintained and operational.I was a trained fire warden and completed several training courses to further my knowledge in FM and Health & Safety.KEY RESPONSIBILITIES:• Produced & implemented detailed transport plans for high-level royal & ministerial visitors in order to provide safe & effective transport for the duration of their visits. This was done in partnership with security teams from the Metropolitan Police and Qatar's Emiri Guard. • Collaborated with Regional and Post Security Managers for safety & security of high profile events including the Queen’s Birthday Party, a visit by RAF Red Arrows display team and Remembrance Sunday ceremonies. • Accountable for all aspects of Estates & Facilities Management including the scheduling of preventative and reactive maintenance for the Embassy, Ambassador’s residence and other properties as well providing safety and security for staff & visitors.• Fulfilled role of Fire Warden by carrying out drills and real-life evacuation of Embassy.Reason for leaving: End of temporary contract / transfer of department function to regional hub. Show less

I led teams of police officers in a high performing UK Police Force over a 12 year career to deliver quality front line policing services to internal and external customers. I directed initial police response and managed police actions at high profile major incidents and headed a section of Police Officers during the Olympic Torch journey through North-East England in 2012 where I was responsible for the safety and security of the Torch and the athletes involved in the event.KEY… Show more I led teams of police officers in a high performing UK Police Force over a 12 year career to deliver quality front line policing services to internal and external customers. I directed initial police response and managed police actions at high profile major incidents and headed a section of Police Officers during the Olympic Torch journey through North-East England in 2012 where I was responsible for the safety and security of the Torch and the athletes involved in the event.KEY RESPONSIBILITIES:• I collecting and evaluated relevant information concerning particular events or incidents, before making considered decisions to resolve the matter. This was done whilst maximising safety of the public and minimising the risk to staff and the organisation.• By creating effective policing plans I identified the best resources and methods in order to overcome particular issues and achieve objectives.• Particularly important to me was advising, training and mentoring my team to achieve their potential to the benefit of the organisation and the individual. I drove the development and performance of staff through a structured appraisal process and regular reviews to monitor progress.• I maintained accurate and structured records, wrote reports to management and partner agencies and quality-checked written work submitted by my team.• Communication was key in this role and I delivered structured, informative and relevant briefings to my team at the start and end of a tour of duty, as well hot-briefings for police operations and critical incidents.• Supervised and directed my team whilst identifying and prioritising tasks to bring incidents to a safe and satisfactory conclusion.• Completed tactical pre-planned and dynamic risk assessments for policing activity in order to maximise the safety of the public and property and minimise risk to officers and other staff.Reason for leaving: Relocation abroad / new career development. Show less

• Handling calls from customers reporting IT related problems.• Providing immediate advice and assistance to customers to resolve problems over the telephone.• Making appointments and job sheets for IT Technicians to attend the work place of customers whose problems could not be resolved via telephone.