Managing our customers expectations through dealing with them on a daily basis.Assuring there confidence in all aspects of our business.Playing a huge role in growing our company to over 40 million in just 5 years.Responsible for quoting, developing pricing, and overseeing order entry.Setting scheduling and assuring timely delivery not only of product but installations as well.Dealing and negotiating our pricing while maintaining a qualified sub contractor data… Show more Managing our customers expectations through dealing with them on a daily basis.Assuring there confidence in all aspects of our business.Playing a huge role in growing our company to over 40 million in just 5 years.Responsible for quoting, developing pricing, and overseeing order entry.Setting scheduling and assuring timely delivery not only of product but installations as well.Dealing and negotiating our pricing while maintaining a qualified sub contractor data base.Responsible for all billing and cost analysis of jobs.Maintaining a customer base and responsible for billing over 5 million per year. Show less

Organized and set-up a planning and scheduling department to manage a culture change from missing production schedules and poor communications, thus improving on time deliveries from 80 to 98%Responsible for scheduling daily workload for over eighty five shop employees, while maintaining and exceeding customer expectations.Reviewed drawings and assisted purchasing agent with ordering all pertinent materials, so that jobs could start and finish on timeManaged inventory to a net… Show more Organized and set-up a planning and scheduling department to manage a culture change from missing production schedules and poor communications, thus improving on time deliveries from 80 to 98%Responsible for scheduling daily workload for over eighty five shop employees, while maintaining and exceeding customer expectations.Reviewed drawings and assisted purchasing agent with ordering all pertinent materials, so that jobs could start and finish on timeManaged inventory to a net reduction of 800,000 by using cycle counts, elimination of slow moving and obsolete materials, and improved delivery from vendors.Overlooked quality control and held monthly Warranty and Efficiency meetings with my team and shop leadsHeld weekly meetings with Project Management teams in order to assure and assist them with scheduling and timely deliveryWorked with VP of Operations to educate and implement a 5 "S" process across the operation. Show less

Dealt directly with customers, managing their expectations and assuring their complete confidence in all of our endeavorsMonitored all phases of the job; from writing work orders and buying product, to scheduling installations and making sure all of our subcontractors were qualified and responsive to our needsResponsible for all cost-analysis and complete billing of jobsManaged a team of up to five Project Managers, and multiple customer accountsSome major accounts that I was… Show more Dealt directly with customers, managing their expectations and assuring their complete confidence in all of our endeavorsMonitored all phases of the job; from writing work orders and buying product, to scheduling installations and making sure all of our subcontractors were qualified and responsive to our needsResponsible for all cost-analysis and complete billing of jobsManaged a team of up to five Project Managers, and multiple customer accountsSome major accounts that I was directly involved in and was part of major successes were; Conversion of over 60 sites throughout the Northeast regionPep Boys Auto: Worked on 150 sites; and New York marketsTD Banknorth/Hudson City conversion: My team and I were responsible for New York and North Jersey sites - This was a huge success and played a major role in securing future work with TD Bank Show less

Responsible for all in-house project estimating and formulating product pricing, as well as completing written work quotations and internal work ordersPopulated the materials library and maintained current price lists so that I could purchase needed materials while ensuring the most effective vendor pricingDaily supervision and quality control of the Graphics department, which consisted of up to ten people, to ensure production schedules and product quality were metEstablished and… Show more Responsible for all in-house project estimating and formulating product pricing, as well as completing written work quotations and internal work ordersPopulated the materials library and maintained current price lists so that I could purchase needed materials while ensuring the most effective vendor pricingDaily supervision and quality control of the Graphics department, which consisted of up to ten people, to ensure production schedules and product quality were metEstablished and maintained a good working relationship with clients, while ensuring company successListened carefully to customer needs, and was often instrumental in providing realistic ideas and solutions to meet their requests Show less

Responsible for the direct supervision of twenty employees known as the "Cybermation" division, which ran all computer-operated routing machinery and vinyl cuttersOversaw all phases of manufacturing work to be completed by about two-hundred employeesScheduled project time, labor and materials, and performed project cost-analysis when needed to ensure efficiency and project completionImplemented all company policies while adhering to required Union protocol, and conducted… Show more Responsible for the direct supervision of twenty employees known as the "Cybermation" division, which ran all computer-operated routing machinery and vinyl cuttersOversaw all phases of manufacturing work to be completed by about two-hundred employeesScheduled project time, labor and materials, and performed project cost-analysis when needed to ensure efficiency and project completionImplemented all company policies while adhering to required Union protocol, and conducted disciplinary action when necessary Show less

Worked with computer-operated routing machines, which provided the materials needed for product assemblyDirected and overlooked a production workforce of between one-hundred and two-hundred employees

Assembled signage using Plexiglas componentsResponsible for various production duties, including electrical wiring and thermo-forming techniques