Paul Smith Email & Phone Number

Ftworth Area

Football official for FWFO chapter. Officiate JH- varsity games.Semi Pro, and Arena Football.

Aug 2023 1 Month Faa Bldg. Ft Worth Tx

• Promoted to Lead Analyst CSA/ASW and ACE, responsible for administrative service ordering, personnel management, and financial requirements.• Subject Matter Expert (SME) on administrative service ordering, implementation, and financial requirements.• Responsible for the Service Validations and Cost Reduction Project for CSA South. The entire CSA showed an annual cost reduction of $1,078,053.84 and $4,269,212.04 for the FAA overall.• Works in the final quality control auditing process for the FAA FAVES SFD task. • Helped recommend early transfer of services from DITCO to GSA. Resulting in improved services and an annual cost reduction of ~$276,000.00• Works on administrative telco outages and restores. Coordinating between the LEC and our provider GSA and FAA customer.• Orders new admin services for the Central Service Area (CSA).• Responsible for ordering services for upgrading sites to PRI capability through FAVES installation and testing.• Reviewed, validated, and issued orders related to the DITCO to GSA transition to improve quality of service and reduce costs.• Providing backup for LEAD Support Analyst when needed for leave to help with issues.• Works with GDIT, General Services Administration (GSA), LEC, and FAA on issues causing service disruptions. The issues ranged from billing to human error.• Coordinates assigned project activities throughout the design, delivery, and installation to ensure the project is completed.• Furnish telco inventory and facility-related information to FAA Customer and GSA if needed.

Faa Bldg Ft Worth Tx

Support the Communications Division of the Midwest Region of the FAA. •Part of a team responsible for the overall integrity of vital terrestrial and wireless communications •Individual duties include 1. Use mapping and databases to provide 911Emergency addresses to pinpoint locations to install new FAA circuits on bases and airports for new data and phone circuits.2. Coordinate activities of assigned projects throughout the design, delivery and installation to ensure the project is complete on budget and on time. Coordinate activities with various vendors for lease line service and maintenance contracts. 3. Participate and represent Communications Group in joint site improvement visits, technical inspections, management meetings, and conference calls. 4. Install, maintain, and troubleshoot all Administrative PBX Systems composed of Mitel, Meridian, Nortel, and Westcom, in the Midwest Region of the FAA.5. Work with the local phone company in ordering and billing for telecom lines and services.6. Utilizing DISA Direct and GSA database tools to perform research and analyze service requirements. IncludingTIBI (Telecommunications Inventory Billing Information). Using principles, methods, or tools for developing. 7. Assisting in budget tracking of Telecommunications requests by TST funds using Microsoft Excel Spreadsheets8. Assisting the updating of current records in transaction from 2001 STS to Networx database.9. Diverse knowledge of FAA applications, and software. Ability to apply the theories, concepts and principles of telecommunications

•Cable the areas using CAT5E ANSI/TIA/EIA-568-A&B standards.•Installed turnkey wireless networks using proven, standards-based Wi-Fi (802.11) technology to provide a blanket of wireless coverage for Internet access. •Train new technicians.

•Install, maintain and repair DSL, ISDN, T1 and FTTP for residential and business.•Provide Training, as well as assistance to new technicians. •Efficient use of 2000 NT, XP, Windows 98, and 95. •Assist and setup customers for new routers w/Fiber optic capabilities and firmware. •Assist Local Manager with Executive complaints. •Assist management with quality checks of technicians.

•Installing and provisioning of communication services including ADSL2, IDSL, SDSL, T1 and ISDN on a managed national broadband network, and wireless services through wireless infrastructure.•Maintain and repair services by installing and configuring Netopia, Cisco, Alcatel and Edgemarc routers, hubs and switches.•Train and assist new technicians.

•Monitor and maintain LAN in an OS2 environment using GHOST imaging software in installing new LAN Merlin software•Set up and maintain servers, hubs and routers for call centers. •Facilitate move/add/change for telecom and data requests. •Perform disk and tape backup for ACD/Teknekron System. •Provide technical direction to vendors for voice and data problems. •Trained and advised telephone analysts of telephone procedures using monitoring equipment. •Use computer desktop support skills in maintaining, analyzing, troubleshooting, and repairing computer systems, hardware and computer software and networking problems.