Paul Sofia

Paul Sofia Email and Phone Number

Senior Customer Success Engineer @ Palo Alto Networks
Paul Sofia's Location
United States, United States
Paul Sofia's Contact Details
About Paul Sofia

Paul Sofia is a Senior Customer Success Engineer at Palo Alto Networks. He possess expertise in customer service, os x, iphone, iwork, mac os and 43 more skills. He is proficient in Spanish.

Paul Sofia's Current Company Details
Palo Alto Networks

Palo Alto Networks

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Senior Customer Success Engineer
Paul Sofia Work Experience Details
  • Palo Alto Networks
    Senior Customer Success Engineer
    Palo Alto Networks Apr 2024 - Present
    Santa Clara, California, Us
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  • Palo Alto Networks
    Customer Success Engineer
    Palo Alto Networks Dec 2022 - Apr 2024
    Santa Clara, California, Us
    View
  • Palo Alto Networks
    Technical Account Manager
    Palo Alto Networks Aug 2021 - Dec 2022
    Santa Clara, California, Us
    View
  • Atlassian
    Senior Support Engineer
    Atlassian Apr 2020 - Apr 2021
    Sydney, Nsw, Au
    View
  • Vocera Communications
    Technical Support Engineer 3
    Vocera Communications Apr 2019 - Apr 2020
    San Jose, Ca, Us
    -Document and manage reported technical issues through to resolution-Monitor and respond to customer inquiries, leading customer communication, assuring timely status updates and issue resolution -Collaborate within the company, escalating issues and engaging others to solve difficult problems -Author knowledge-based articles for internal and external use -Review product documentation prior to new releases -Provide formal and informal training to customers and partners to share best practices-Report product defects and enhancement requests -Identify and advocate product supportability requirements-Experienced working in hosted application environment-Wireless (802.11 a/b/g/n) infrastructure systems experience-Collaborate with account managers on opportunities for growth and additional support options
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  • Vocera Communications
    Technical Support Engineer 2
    Vocera Communications Jun 2016 - Apr 2020
    San Jose, Ca, Us
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  • Apple
    Genius
    Apple Jan 2015 - May 2016
    Cupertino, California, Us
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  • Apple
    Family Room Specialist
    Apple Jun 2014 - Dec 2014
    Cupertino, California, Us
    View
  • Apple
    Specialist At Apple
    Apple Nov 2013 - Jun 2014
    Cupertino, California, Us
    Consumer electronics sales consultant.
    View

Paul Sofia Skills

Customer Service Os X Iphone Iwork Mac Os Sales Sales Operations Ios Ipad Technical Support Direct Sales Consumer Electronics Customer Experience Ilife Customer Satisfaction Apple Certified Technician Mobile Devices Troubleshooting Mac Team Leadership Iphone Support Crm Mobile Technology Apple Certified Apple Support Macintosh Hardware Key Account Management Account Management Sales Management Capital Equipment Business Development Retail Sales Solution Selling Network Security System Administration Wireless Networking Computer Networking Windows Server Microsoft Office Sales Presentations Time Management Inside Sales Smartphones Macintosh Applications Computer Software Training Remote Troubleshooting Computer Hardware Troubleshooting Virtualization

Paul Sofia Education Details

  • San Francisco State University
    San Francisco State University
    Finance And Financial Management Services

Frequently Asked Questions about Paul Sofia

What company does Paul Sofia work for?

Paul Sofia works for Palo Alto Networks

What is Paul Sofia's role at the current company?

Paul Sofia's current role is Senior Customer Success Engineer.

What is Paul Sofia's email address?

Paul Sofia's email address is ps****@****ple.com

What schools did Paul Sofia attend?

Paul Sofia attended San Francisco State University.

What skills is Paul Sofia known for?

Paul Sofia has skills like Customer Service, Os X, Iphone, Iwork, Mac Os, Sales, Sales Operations, Ios, Ipad, Technical Support, Direct Sales, Consumer Electronics.

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