Responsible for M&A program management, representing I.T. Infrastructure services (Connectivity, Hosting, End User Experience, Identity and Access Management, Messaging) for all corporate sponsored targets. Developed IT strategy and integration scenarios. Created budgets and built execution teams for any projects that became active. Delivered based upon each projects unique characteristics. Ensured business continuity. Managed according to internal methodologies and processes. IT Infrastructure integration budgets were in the $2mm - $6mm range.Evaluated ~20 targets per year, with an average 3-6 deals running concurrently. Global infrastructure M&A deals ranged from $3mm to $50 billion valuations. Host kickoff meetings with acquired company IT organization, build execution teams.Contributed to Due Diligence activities. Developed, planned and executed IT Day1, Post Day1 phases thru handover to operations for multiple concurrent projects each year.Worked across IT and Business dependent functions, ensuring alignment to overall deal goals and execution plans. Reduced bureaucracy to speed implementations. Acted as an ambassador to newly acquired company IT staff, improved cultural adoption in acquired companies. Increased efficiencies by developing M&A competencies with our technical delivery team leads.Published Infrastructure M&A Playbooks for use by Project Managers and stakeholders. Increased project consistency and reduced new PM ramp up time. Developed and improved M&A tools and processes leading to shorter planning time and more accurate implementation scenarios. Mentored PMs.Conceptualized and implemented an M&A Activity Map which added to our maturity and ensured a pragmatic roadmap for all M&A implementations.Fostered an environment of cross functional alignment for M&A deals. Built relationships to ensure healthy partnerships between Infrastructure and dependent services. Successfully managed diverse virtual technical teams.

Global Process Manager responsible for I.T. Enterprise Service Interfaces between Novartis and outsourced vendors. Implemented a global process framework based on ITIL standards and industry best practices.Established framework to support the initial transition of processes from Novartis IT to the outsourced service organizations.Collaborate with Service Managers (Connectivity, Hosting, Enterprise Operations, Client Services) to ensure operationally valid cross vendor processes.Ensure vendor tools support the established processes.Ensure compliance objectives are met as part of the global process interfaces.Maintain relationships with outsourced vendors and internal Novartis organization.

Responsible for managing key global Infrastructure projects for Novartis. Projects ranged from $1 million USD to $20 million USD.Responsible for program and project key deliverables including the Charter, Mandate, Statement of Work, User Requirements, Risk Analysis, Quality Plan, Communication Plan, Roles & Responsibilities, and Project Plan.Track and adjust project deliverables throughout the project lifecycle. Includes monitoring budgets, risk mitigation plans, status reporting, steering committee updates and synergy tracking.Manage multiple programs simultaneously based on organizational demands.Develop relationships with a variety of technical service areas and process oriented teams to ensure all facets of projects are delivered successfully. This includes Enterprise Operations Services, Connectivity Services, Client Services, Quality Management, Financial Services.Contribute to the coaching and development of group project managers and technical managers. Development of project management tools and best practices. Improvement of services and service delivery based on lessons learned, customer feedback, organizational observations.

Responsible for I.T. Infrastructure Management at 4 North American locations. Staff of 6 technical associates. Total of 700 XP Desktops/Laptops, Windows 2000 servers, backoffice infrastructure, LAN / WAN, and business applications.Manage 4 I.T. resources at remote sites. Ensure local priorities are aligned with regional and global objectives. Track project status, trend service level achievement, promote career development. Ensure global and regional objectives, budgets and initiatives are understood and implemented at local levels.

Senior Project Manager for up to 9 full time Infrastructure technical resources along with resources from remote location I.T. groups. Responsible for corporate PC and LAN / WAN operations, technology standards, manageability, upgrades, automation, and future development. Consult with business to develop and implement technology plans. Projects Included:Project Manager for a successful 2+ year, $23 million global initiative to build a parallel Windows 2000 server environment. Managed the global replacement of 3,000 client PCs to standard hardware, software, and SOPs. Managed the planning, implementation, and reporting for 21 global locations. Ensured location readiness, quality migrations, and high customer satisfaction. Utilized a global active directory, global software deployment, and shared regional IT services. Led meetings and updated management on progress.Managed Sales Force Automation updates and initiatives for 300 N.A. field sales reps. Conduct needs analysis, select tools, design and manage architecture and processes. Participated on global committees pertaining to I.T. Change Management, Project Management, Industry Benchmarking, Service Level Management, ITIL integration.Successfully justified, planned, and executed corporate LAN migration to a common, managed NT 4.0 environment affecting 1,300 nodes. Included replacement of infrastructure, cabling, servers, desktops, software, and management tools. Project budget was $10 million and encompassed the migration of 8 Atlanta facilities.

Planned and implemented migration from Netware 3.x to Netware 4.x on 9 departmental servers. Token Ring, IPX and TCP/IP environment.Assisted in planning yearly budgets. Provided justification for capital purchases. Proposed hardware, software, and server upgrades.Provided technical consultative services to 7 LAN Administrators.