+ Heads up the Scheme Delivery Team, leading a group of managers and skilled individuals in achieving challenging targets+ Builds compelling relationships with senior stakeholders, representing the PPF on high profile projects+ Creates the area business plan aligning to wider company objectives with an eye on stakeholder and commercial outcomes+ Acts as a role model by providing inspiring and consistent leadership, developing and coaching managers+ Manages resources and skills to ensure team are equipped with tools to achieve success

+ Direct responsibility for Identifying, building, and sustaining effective and compelling internal and external partnerships+ Provide leadership and mentoring to a team of managers to enable successful delivery of key objectives+ Influencing the industry to raise standards in data, performance, and commercials+ Strategic Planning

+ Key relationship consultant for the PPF across multiple disciplines with various stakeholders+ Acting as an interface between the PPF and external bodies and providers to enable successful working partnerships through influencing and relationship development+ Ensuring delivery of an evolving assessment model to ensure project efficiency is delivered+ Leading teams on key work strands, developing assessment solutions and delivering to the live environment

+ Key relationship manager for the PPF with vital external stakeholders+ Post launch contract and relationship management of the Actuarial Valuation Panel (AVP), the Specialist Administration Services Panel (SASP) and the Audit Services Panel (ASP)+ Ensuring ongoing delivery of an evolving assessment model tailored to panels to ensure project efficiency is delivered+ Creation and development of innovative assessment solutions

+ Vital cog of emerging Operations Solutions team to take forward key elements of the successful Assess & Pay programme+ Current focus on the Specialist Administration Services Panel (SASP) to enable efficient and market leading administration for PPF assessment tasks+ Engineering and delivering an administration model to complement the panel to ensure assessment period lengths are kept to a minimum+ Key interface between PPF and external stakeholders to ensure integration of SASP into BAU model+ Part of consultation team for the PPF Data analysis solution

+ Successful part of Operations development team introduced as part of a transformation of our operations programme designed to reduce the length of a scheme's PPF assessment period + Leader of multiple streams of the successful ongoing Assess & Pay programme, including outsourcing panels, with the overarching aim of protecting the futures of 500,000 pension scheme members and inspiring customer confidence+ Act as an interface between the Pension Protection Fund and external stakeholders to enable successful working partnerships through influencing and relationship development+ Successful involvement in procurement of PPF's first outsourcing panel leading to a 90% reduction in delivery timescales and a 50% reduction in cost. Leading pilots and the future implementation of outsourcing.+ Forming part of the cultural team at the forefront of organisational change+ Creating and developing new ideas to develop more efficient, effective processes e.g. changing the way we collect and analyse data

+ Member of team assessing portfolio of varied cases through the PPF assessment period, liaising with various stakeholders and utilising skills in project management+ Focus on thinking of new ways of working, looking towards short to medium term view of pragmatism whilst managing challenging portfolio.+ Engagement in phase 1 pilot work of development of new ideas e.g. alternative ways to look at data

NextGen is a group of professionals working in, or with an interest in, pensions. NextGen is exploring and delivering ways that the voice of the next generation in the pensions industry can be promoted.NextGen is where the next generation of leaders across pensions, savings and investments can debate, learn and network. This is where we make a smarter, wiser, more productive, innovative and creative pensions industry. An industry that represents savers more fairly and does more to help them reach better outcomes in retirement.As a member of the Research & Insights committee, I actively contribute as part of a diverse group that is responsible for:* Commissioning & collating research* Developing social insights related to:- diversification of thought- age, demographic positioning within the industry- attitudes towards long-term, medium-term saving- generational shifts- innovation* Membership insights and analysis* Industry insights

+ Managing a team overseeing the unit's key accounts specialising and setting standards in successful delivery of quality administration within expected timeframes+ Key member of new business team pitching to and liaising with external parties for new contracts+ Leading on and implementing of a number of process changes in order to streamline activities and improve efficiencies+ Inspiring customer confidence culminating in winning customer service awards in 2007 and 2008