IT Sales - ERP, CRM, BI, Sage, Microsoft, SAP

New business acquisition and client account management

IT Sales Lead Generation

Sales: Business to Business Advertising/Online Marketing and Account Management. Achievements include winner of nationwide BT XXSELL (for Desksales) 2007/8 - Developer of in-house training seminars which share best practice for sourcing new business.Key duties: The sourcing and acquisition of new business, the renewal of existing business and winning back lost clients. Duties also included account management and business needs fact-finding, calling to discuss the client’s needs and selling… Show more Sales: Business to Business Advertising/Online Marketing and Account Management. Achievements include winner of nationwide BT XXSELL (for Desksales) 2007/8 - Developer of in-house training seminars which share best practice for sourcing new business.Key duties: The sourcing and acquisition of new business, the renewal of existing business and winning back lost clients. Duties also included account management and business needs fact-finding, calling to discuss the client’s needs and selling both BT Phone Book print Ads and Online/New Media products such as Search Marketing pay-per-click, Google optimisation and Website management solutions. Targets are monthly and I was responsible for client account management in order to reach these targets. Committed to ‘up-selling’ BT products, I have not only reached, but have exceeded targets given to me in both numbers of customers returned and sales revenue. With publishing dates firmly set, I work strictly to deadlines and ensure paperwork is issued and returned within the dates set out.This role often includes an element of customer service/complaint handling that involves rectifying problems and communicating with the BT proofing team on the customer’s behalf. Additionally, such was my success at prospecting for new business within this role, my manager asked me to provide coaching/sharing practices sessions for my colleagues. Show less

Top Sales Exec - worked intermittently as a Sales Coach/Trainer designing and delivering sales improvement programs for colleagues. Achievements include continuous ranking in the top 10 nationwide leader board.This was a multi-tasking role within B 2 B Telesales in the Telecoms and Internet sector. Main duties included: Calling and generating new business selling Telecoms products to small to medium enterprises and designing/ delivering sales training programs. I also identified/analysed… Show more Top Sales Exec - worked intermittently as a Sales Coach/Trainer designing and delivering sales improvement programs for colleagues. Achievements include continuous ranking in the top 10 nationwide leader board.This was a multi-tasking role within B 2 B Telesales in the Telecoms and Internet sector. Main duties included: Calling and generating new business selling Telecoms products to small to medium enterprises and designing/ delivering sales training programs. I also identified/analysed staff training needs and performed ‘one to one’ coaching. Analysing problem areas and developing remedy training programs. I have been responsible for the induction training of new staff members and their ongoing development training. Personal performance/achievements include: Top national sales conversion ratio within Talk Talk UK and Winner of the Bellcom Talk Talk “outstanding achievement” award. I was consistently ranked in the top ten of all Sales people selling Talk-Talk Business across the UK. I attended The Call Centre Skills Academy “motivation” training course and subsequently designed and implemented motivational/incentive programs which had remarkable effects on the overall team performance. Other duties included project planning the Bellcom Quarterly Awards events. I also successfully completed two Professional Development Courses “Motivating your Sales Team” and “No Fear Cold Calling” and managed/maintained a ‘win-back’ customer database. Show less

Providing technical support to University teaching staff and assisting with the administration and set up of the University of Oxford's Summer School program.