Operations Manager
Current Managing Sales Team, external sales representatives, yard staff and Truck drivers 25 direct staff reports - Sales staff, Yard staff, Drivers and Apprentices Maximising sales, margins and profit performances with KPI’s Growing customer base by providing exceptional customer service Recruitment and dismissals, staff performance reviews, Leave approvals Coordinating a fleet of trucks Overseeing Apprenticeships and schooling obligations Facilitate & Run… Show more Managing Sales Team, external sales representatives, yard staff and Truck drivers 25 direct staff reports - Sales staff, Yard staff, Drivers and Apprentices Maximising sales, margins and profit performances with KPI’s Growing customer base by providing exceptional customer service Recruitment and dismissals, staff performance reviews, Leave approvals Coordinating a fleet of trucks Overseeing Apprenticeships and schooling obligations Facilitate & Run Toolbox team meetings Educate, develop, review and mentor admin & warehouse staff Purchasing, monitoring stock levels Booking equipment for installations (Crane Hire & Forklift Hire) Resolution Management; resolve customer complaints Resource allocation, problem solving, interpersonal and multitasking skills Ensuring compliance to OH&S Policies and Procedures at all times OH&S Return to work Coordinator Proactively seeking resolutions to issues & assisting team members Excellent time management skills & ability to work under pressure Process staff & contractor’s security clearances, Site inductions Prepare invoicing, charge materials, invoice enquires Liaise with Builders, contractors, customers, trades people & site supervisors Confirm Materials are readily available Produce Manufacturing paperwork for the factory (Materials) Identify warranty and chargeable on Site issues Setting up new Account Customers and Suppliers Staff Rostering; judgment and planning skills for busy periods Conduct Staff Performance reviews and produce Monthly Reports Staff Training requirements & encourage staff development Exceptional knowledge of Melbourne Metropolitan & Victoria Sourcing third party vendors Show less