Director, Delivery Lead/Scrum Master
Current• Oversee 10+ functional teams across Information Services, coaching them to higher levels of maturity by improving processes, ensuring adherence to the Scrum framework, and promoting a culture of continuous improvement.• Facilitate discussions, decision-making, and conflict resolution across teams, as well as lead all aspects of Agile methodology.• Implement and onboard multiple sales divisions into the compensation system, reducing risk, ensuring data security and integrity… Show more • Oversee 10+ functional teams across Information Services, coaching them to higher levels of maturity by improving processes, ensuring adherence to the Scrum framework, and promoting a culture of continuous improvement.• Facilitate discussions, decision-making, and conflict resolution across teams, as well as lead all aspects of Agile methodology.• Implement and onboard multiple sales divisions into the compensation system, reducing risk, ensuring data security and integrity, streamlining operations across multiple regions, and decommissioning outdated systems.• Lead an Agile delivery team of 12, supporting three key financial applications across multiple countries, introducing new products, reports, and automations that reduce process times, enhance accuracy, and achieve significant cost savings.• Set up a reporting system in SQL to support daily and monthly management reporting by automating dozens of systems and offline sources, streamlining them into one source for end-user reporting.• Manage vendor relationships for supported applications and new technologies, negotiate licenses and contracts, and ensure adherence to SLA agreements, achieving 20% annual run-rate savings.• Supervise the monthly Oracle PCMC profitability model process and report results to executiveleadership to support strategic decision making.• Prepare comprehensive Governance Board materials, including Corrective Action Plans (CAPs), Key Risk Indicators (KRIs), incident reporting and closures, and disaster recovery plans, to demonstrate adherence to regulatory requirements. Show less