Providing face-to-face and virtual conference support, including Webex, Skype, Teams and Zoom. Troubleshooting, client training and conference setup for one-on-one and LIVE large scale events across Johnson and Johnson. Consultation, maintenance of 60+ conference rooms, repairs, inventory upkeep, administrative and installation coordinating services.

Audio/Visual Technical Support for over 30 video conference suites and 150 conference rooms across six campuses, including video and teleconferences and webcasts. Contracted to Janssen Pharmaceutical.* Assured success of several large venue conferences by supervising, scheduling and coordinating details with administrators and executives for setup and testing.* Raised client service quality level within J&J by training 20 service engineers on conference equipment.* Increased conference quality and performance by monitoring video suites and creating error reports for troubleshooting, maintenance and repair.* Lead Technician at Horsham campus, in charge of Town Halls for company President and high level executives.* Performed basic installs, calibrations of projectors, flat panels, wall controls and regular maintenance.

Supervised daily operations for over 15 videoconference suites and maintained over 80 conference rooms. Operated and performed troubleshooting on robotic cameras, conference equipment, wireless microphones and audio mixing boards. As Department Artist and Photographer, designed and produced closed-circuit TV news advertisements and created graphics, for training presentations and intranet communication. Developed and conducted classes in operation of audio and video interfaces for administrative personnel.* Led development & testing of Renaissance Multi-function room for videoconferences to save on corporate travel expenses.* As Lead Technician at King of Prussia Campus, increased site awareness of AV department, by initiating a Passport Photo Service.* Instructed/aided Executives on use of conference rooms and equipment.* Responsible for meeting and greeting clients at all video teleconferences, including early meetings with Belgium and late night sessions with Japan offices and Australia. Supplied technical aid with all hardware, including dialing audio connections, adjusting cameras and communicating with video operators.

Responsible for maintaining 15 video conference suites and over 80 conference rooms for GlaxoSmithKline as a Whitlock Group contractor.* Led the “MyAssistant.com” project, by photographing every conference room and video suite. Recorded inventory of all audio and videoconference related hardware to be included in company’s website for researching and reserving meeting rooms.* Rotated across 3 campuses to assist other technicians with conferences and video productions, including videotaping presentations and taking helpdesk calls.

Produced and designed advertisements for Suburban Cable/Radius Communications, a 24-hour Infomercial Network, relaying Commercials, Community announcements, Weather, National and Local News crawl.* Played central part in developing over 30 independent station locations with over 2 million viewers in the tri-state area.* Interviewed, Supervised and Trained 12 Graphic Artists and Production Coordinators. Scheduled and proofed workloads over 3 shifts.* Maintenance and Coordination of Servers and Software.* Received Radius Award of ExcellenceGraphic Artist 1997 - 1998Created graphics, logos, advertisements, and promotional material for 24-hour Infomercial Network. Operated digital video and audio hardware and software. Produced still and moving images, music, oral commentary and sound effects for video advertisements.* Instrumental in designing overall look and feel of the television network, including graphics and music.* Collaborated daily with clients and sales force to design commercials for retail outlets and merchants including Otto’s BMW, Faulkner Pontiac, Buick, GMC Truck.

Designed graphics and edited news stories from Associated Press for broadcast on 24-hour Cable News Network (NEWSCHANNEL - SUBURBAN CABLE). Gathered, recorded and edited video satellite feed for “One-Minute World” video news program. Recorded studio talent for hourly national, state and local updates. * Wrote and recorded voiceovers and features from the New York Times, the Associated Press and several local papers.* Trained new Production Specialists and worked on rotating and extended shifts during all types of weather emergencies.