Paul Zammit Email and Phone Number
Paul Zammit work email
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Paul Zammit personal email
Accomplished IT executive and leader in professional services with 20+ years' experience providing quality solutions in the technological field. Proficient in project management, costing and budgeting, rollouts, and testing while exemplifying leadership as a staff manager.Key areas of expertise:- Supporting helpdesk initiatives with knowledge across technology architecture, computer hardware, and software, along with troubleshooting and complex problem solving.- Maximize client and vendor relations by understanding requirements and providing information solutions that meet customer needs. - Serving as lead IT strategist, with experience spearheading tasks and being directly requested by clients to supervise hostile takeover of networks from existing IT staff.- Managing IT infrastructure assignments, to include network stack upgrades, server and email migrations, and VoIP system deployments, upgrading and migrating servers and mail systems, and installing switches and firewall/routers.A few or the organizations I have worked with:- Carson Group (Subsidiary of Thomson Financial)- AOL/Time Warner- SUNY, Empire State College- Standard Chartered Bank
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Service ManagerSetton Consulting Oct 2023 - PresentNew York, Us
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Operations ManagerAltourage Feb 2023 - Oct 2023New York, New York, Us -
Sr. Manager Of Professional ServicesElectric Nov 2021 - Dec 2022New York, Ny, Us- Oversee three direct and 25 indirect reports to ensure top-level performance, timely completion of tasks, and that all metrics are met. - Developed flat fee project offerings to be sold at high volume, including Endpoint and email security, Perimeter81 VPN, Dattos SaaS Protection, and Datto BDR. - Increase project volume, with 75% increase in projects and 343% increase in total value in first year.- Ensure adherence to SLAs for successful project completion and to maximize customer experience.- Drive continuous improvements to workflow processes and increase capacity within ProServ team by developing SOPs and working collaboratively with AM, CS, and Service Desk leadership. -
Manager Of It ServicesGeneric Network Systems Aug 2017 - Nov 2021New York, Ny, Us- Managed full spectrum of IT concerns and supervised team of nine engineers charged with making sure client requests were responded to and resolved in a timely manner. - Provided workstation, network, and server support for financial services clients and managed IT infrastructure projects and budget.- Facilitated network stack upgrades, server and email migrations, and VoIP system deployments. - Reduced response time and time to resolution, and increased work proficiencies and billable hours by reengineering technical workflow and introducing ticketing systems.- Improved identification of root causes and reduced number of errors through redesign of internal system, change management, and purchase approvals. -
Professional Services ManagerMarathon Consulting Jun 2013 - Jul 2017Brooklyn, Ny, Us- First report to c-level executives, overseeing strategic planning and technical decision making.- Managed budget, recruited and hired project team, and held signatory rights on hardware and software contracts and vendor agreements.- Maintained effectiveness and efficiencies while delivering, supporting, and implementing information technologies. - Transitioned into following roles in succession: Project Engineer, Project Lead, and Professional Services Manager. - Designed, planned, and managed transition of forty-three-physical servers, with over 40TB of data, to nine virtual servers in under two months as key resource for execution.- Spearheaded redesign of sales process to increase deals and streamline reporting of scope of work allowing for reduced invoice disputes and increased profitability. -
Project LeadMarathon Consulting Feb 2012 - Jun 2013Brooklyn, Ny, Us- Ensured all projects complied with industry best practices, were adhered to, and completed within project scope and timelines. - Received promotion to Project Lead to facilitate developing solutions and meet client needs.
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Network/Project EngineerMarathon Consulting Feb 2011 - Feb 2012Brooklyn, Ny, Us- Troubleshooted server and network concerns. - Upgraded and migrated servers and mail systems and installed switches and firewall/routers.
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Destktop/Lan Support ConsultantStandard Chartered Bank Apr 2010 - Dec 2010London, England, Gb- Provided c-suite support for desktops, laptops, and printers. - Led initiative to streamline desktop services for five-hundred users and superintended first global rollout of 6,000 iPhones. - Ensured functionality of Polycom video conferencing equipment, Blackberry’s, Sprint mobile broadband cards, and VPN access. - Implemented NetOp and VNC for remote desktop support. -
It SpecialistState University Of New York Empire State College Jul 2006 - Mar 2010- Performed troubleshooting and resolution of network issues to provide technical and operational support organization-wide.- Managed daily operations, to include resolving hardware and software concerns for desktops, laptops, network printers, and switches for five locations in New York. - Built, upgraded, and maintained five computer labs with twenty-one computers each, set-up included installing ceiling mounted InFocus projectors.- Worked with management, contractors, and movers to ensure success in orchestrating technology set-up for office expansion, moves, and buildouts.- Led team of five technicians in conversion of 250 nodes to Active Directory in under twelve hours.
Paul Zammit Skills
Paul Zammit Education Details
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Fordham UniversityCommunication And Media Studies
Frequently Asked Questions about Paul Zammit
What company does Paul Zammit work for?
Paul Zammit works for Setton Consulting
What is Paul Zammit's role at the current company?
Paul Zammit's current role is MSP Veteran | IT Operations | People Management |.
What is Paul Zammit's email address?
Paul Zammit's email address is pa****@****sys.net
What schools did Paul Zammit attend?
Paul Zammit attended Fordham University.
What skills is Paul Zammit known for?
Paul Zammit has skills like Integration, Cloud Computing, Project Management, Virtualization, Vmware, Management, Account Management, Managed Services, Windows, Disaster Recovery, Security, Technical Leadership.
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