Paul Carlson Email & Phone Number

Hobart, Indiana, United States

• Lead Mobil Fiver’s logistics expansion into the United States. Set up the company’s first US distribution center located in Indiana. Established and set up all utilities, vendors, and contacts for business in the United States. Oversaw construction build-out of offices and warehouses.• Managed and optimized warehouse operations; from receiving to shipping.• Developed and implemented policies and procedures by establishing standard procedures to improve operation efficiency and productivity.• Managed resources and budget; planned and managed the warehouse operating budget ensuring efficient use of resources.• Ensured compliance overseeing that all operations comply with local and federal regulations.

Indianapolis, In

• Helped lead Baller TV’s logistics network strategy and footprint expansion. Oversaw and managed three warehouses and 30 storage unit locations. • Establish and build out the variety of shipping and delivery options of filming equipment to meet business goals, reduce risk, and control costs by establishing and optimal inventory flow through network.• Saved 50% on LTL freight shipping within the warehouse network and to mega convention center events. • Built out warehouse locations to include new Dallas location, expansion of Indianapolis location, installation and oversight of security systems, internet, utilities, and space layout.• Responsible for $5 million of inventory in three locations and additional national storage units. Established minimum and optimal equipment inventory positions to be held across all warehouse and storage locations.• Oversaw procurement and receiving system to ensure equipment and supplies that were purchased are counted into the system.• Executed procurement of capital expenditures, i.e., build out of office space and warehouses to include office furniture, warehouse fixtures, HVAC equipment and fleet vehicles.

Oak Brook Terrace, Il

Operations Manager, Oak Brook Terrace, IL • Responsible for the management of company managers and drivers in FedEx Ground terminals in Carol Stream, Bedford Park, and Chicago South Loop, IL, locations. • Improved terminal metrics in on time delivery, driver performance for packages delivered per hour, and overall profitability by redesigning delivery routes to better coincide with geographical boundaries and minimize obstacles and delays along driver routes. Packages delivered per hour averaged a 4-6 package per hour improvements.• Assign loads, plan routes, and monitor delivery services to provide safe, on-time service, meeting customer requirements, based on pick-up and delivery schedules.• Improved safety performance records month over month in two terminals by improving upon the Company's safety culture which includes daily driver safety messages, weekly driver safety briefings, monthly driver safety training, annual reviews, as well as enforce company policies to ensure DOT compliance and company safety requirements are being met.• Manage the company fleet, including vehicle inspections, replacing parts, and coordinating with fleet vendors to ensure all regular preventative maintenance services are scheduled on time and all safety related mechanical issues are fixed, to keep all vehicles optimally working in the fleet.• Oversee administrative duties such as payroll, review and audit of time keeping, driver counseling, accident reviews, filing and documenting, resolving pay issues, and creating operational reports.• Proficient in maximizing efficiency of fleet operations and profitability and making recommendations for continuous improvement. Contributed, assessed, and carried out supply chain process improvement initiatives to drive cost savings, improve operations, and boost customer experience.

Cherry Hill, Nj

• Responsible for contributing, assessment and carrying out supply chain process improvement initiatives to drive cost savings, improve operations, and boost customer experience.• Responsible for creating processes and procedures for third party fulfillment centers to follow. Work with IT team to develop & maintain different dashboards and performance reports. Develop service level agreements for the third-party fulfillment centers with incentives to improve performance matrix.• Manage day-to-day performances of all third-party warehouses.• Develop basic training programs to achieve best performances from third party warehouses.• Point person and leader of the cross-functional teams including procurement, planning, logistics, quality control, customer service, marketing and finance.• Responsible for developing budgets, performance reviews of third-party warehouses and manage inventories.

Elwood, Il And Bethlehem, Pa

• Recruit, hire and train new employees for Walmart.com implementation and start-up operations in two, one million square foot Walmart distribution centers in Bethlehem, Pennsylvania.• Involved in training employees in procedures and processes for the distribution center. Trained employees in both big box non-conveyable pick to voice product environment and small parcel pick/pack in Matrix/Module environment.• Construct daily flow plan based on available workload and control work releases to various departments.• Direct work cell supervisors in their daily tasks and manage a team of leads and hourly associates.• Maintain levels of service for inbound and outbound operations.• Ensure accurate systemic and physical receipt of inbound and/or outbound inventory including documentation of exceptions, record keeping, put-away and data entry.• Maintain productivity, quality and safety standards and keep system workload in balance.

Responsible for the operations of a 153,000 square foot distribution center, 100+ employees, and the inventory, order fulfillment, shipping and receiving areas; report to the President.• Improved labor cost per package by 30%.• Decreased total overtime spend by 57%.• Improved physical inventory procedures and processes netting an increase in parts inventory.• Established an inventory locator system that automated the ability to store and track overstock inventory.• Increased the warehouse space by more than 50% through establishing processes for organization, better storage, and increased racking space.• Utilized the SBC Solutions ERP system.• Developed kitting system to group parts into packaged solutions to improve picking productivity and storage.

Melrose Park, Il

Reported to the Vice President of Operations and was responsible for managing all order fulfillment processes for direct-to-consumer Internet and call center orders for 1-800 Baskets brand of 1800Flowers.com. Oversaw the inventory, order fulfillment and process management of 16 drop ship vendors who shipped gift baskets for the 1-800 Baskets brand. Managed up to 350 employees.• Assisted in the development and execution of strategic plans for 1-800 Baskets order fulfillment operations.• Led order fulfillment and distribution for $22M E-commerce start-up division.• Developed tactical plans for daily execution of anticipated demand, production, and inventory control.• Responsible for defining fulfillment process flow to optimize system capabilities, improve service and reduce cost of inventories.• Lean Manufacturing production experience.• Implemented the Sterling WMS for order and inventory management and improve data integrity.• Responsible for managing inventory of finished product in coolers, freezers, and warehouse storage and individual components at 16 drop ship vendors located throughout the country.• Worked with the Production and Marketing groups to ensure the best possible quality gifts were being developed and forecasted for the E-Commerce direct to consumer business.• Directed shipping and fulfillment of over 180,000 orders per year and 120,000 orders from drop ship vendors.• Experienced with BAAN ERP systems, Oracle Inventory Systems, WMS, and RF scanners.• Experienced with inbound logistics and cost savings from importing of intermodal containers from overseas.

Westmont, Il

Reported to the President of Phillip’s with responsibility for the management of seven departments and 100 employees. Due to declining sales, this position was eliminated.• Increased annual revenue by more than 5%, with 9% profit on gross sales in the company’s biggest division.• Through Kaizen, improved the performance measurements of the retail, production design, and delivery departments by 10%.• Coordinated and directed the hub and spoke delivery model on distribution to the retail stores, resulting in elimination of the delivery labor.• Directed mass production and purchasing of gourmet, candy, and fruit baskets for retail order fulfillment.• Improved COGS over 8% by reducing purchases of fresh flowers and reducing waste.• Increased productivity and storage by building a delivery cooler.• Through the use of Kaizen, continuously improved methods, created efficiencies, reduced man hours, and improved performance outputs by more than 10%.

Chicago, Il

Reported to the President of Aronson and was responsible for all warehouse operations in a union environment. Managed order picking, receiving, replenishment, assembly, loading teams, inter-store transfers, and assisted with inventory control.• Improved processes and organization, made physical improvements inside the warehouse and with personnel attendance and performance.• Implemented various GERS warehouse management system modules for inventory management.• Made receiving improvements to accommodate more inbound merchandise and warehouse space.• Eliminated $50,000 in damaged and discontinued merchandise from the warehouse in less than three months. • Negotiated inbound logistics pricing; containers with furniture purchased overseas.• Aggressively increased cycle count to improve inventory accuracy while with retail furniture companies.

Reported to the Distribution Center Manager and was responsible for operations that included seven managers, 62 owner operator delivery drivers, and 200 warehouse associates. Oversaw order picking, receiving, assembly, prepping teams, replenishment and inventory control. Responsible for troubleshooting computer problems related to inventory and operations.

Bedford Park, Il

Reported to the Vice President of Operations. Managed the operations of Shaklee’s largest national distribution center facility, 150,000 sq. ft. and 150 employees, generating 43% of its corporate revenues.

Master Of Business Administration (M.B.A.), Operations Management

Bachelor Of Arts (B.A.), Mass Communications