• Provide college and career advising to 1800+ 9th-12th grade students, in conjunction with counselors, teachers and school administration. • Facilitate communications between TVROP and the high school community including administration, staff, students and parents.• Co-administrator of a multi-school STEM enrichment program that serves approximately 300 high school girls annually. • Meet with students individually and in groups to give college/career guidance, promote exploration, and provide job skills training. Post part-time employment, internship, enrichment and volunteer opportunities.• Set up post-high school discovery events, including: field trips, college visits, career speakers, mini college fairs, financial aid nights, apprenticeship fairs, job fairs, mock tests, etc.• Project manager for the 2014, 2020 & 2021 Tri-Valley College and Career Fair, coordinating more than 100 vendors, a student leadership team, and volunteers. Event serves 2500+ people/year. • Develop content and resources to support post-high school planning. Maintain the career center website and prepare submissions for school communications systems, including parent newsletters, information bulletins, and social media sites.HIGHLIGHT:• Lead Trainer for College & Career Specialists; authored training manuals to onboard new team members (2012-Present).• Developed the operational framework for the first-ever virtual Tri-Valley College & Career Fair, which served 3 school districts and reached 4000+ unique users. The framework provides a blueprint for future regional fairs (2020).

• Provided comprehensive career services to 1200 students.• Designed and facilitated career planning workshops, conducted one-on-one sessions with graduating students and matched students and alumni with career opportunities. • Planned and executed quarterly job fairs. Developed internship and full/part-time job openings through outreach to local businesses. • Collaborated with the Education department to revitalize an under-utilized internship program, doubling student participation and developing 8 new internship sites within a year.• Strengthened Alumni Association, increasing engagement by 50% in a six-month time frame; implemented quarterly electronic newsletter, acted as lead for the alumni reunion, and was instrumental in the development of an Alumni Mentor Network.• Career Services Team of the Year Award (Heald College, 2001)

• First employee hired by internet start-up company providing tele-coaching services for high school students as they plan for college and career.• Constructed and implemented a nationwide coach recruiting process. Achieved 100% retention rate among coaches from training to licensing.• Successfully launched a 12-week (all of USA) pilot program. Developed the operational model for the pilot program and acted as the liaison between LifeGuides management, coaches, students, and parents.

• Administered test preparation courses to 2000+ students per year. • Trained and managed a full-time staff of three assistant directors and a part-time staff of 100+ course instructors, high school office workers, and test proctors.• Designed methods to improve the course experience by identifying and focusing on key drivers of satisfaction, resulting in an increase in recommendation rates from 76% to 95%, one of the highest in the country (compared to other TPR franchises). • Promoted from Assistant Director to Director of High School Programs to Director of Course Operations (one of the youngest to be promoted to Director level across the organization).HIGHLIGHT:Developed course operation procedures that became a ‘best practices’ standard for franchises nationwide; presented at state conferences.