Healthcare advocate instrumental as a patient-centric care leader within the global healthcare industry, effective in generating insights and customer experience solutions and leading constant development of strategies that accelerate business growth through design thinking. Creating value through calculated strategy and execution, bridging the gap between the organizational mission and the User Experience resulting in explosive growth and profitability. Spearheaded operational success of all essential functions of the Medical Staff Services department to include oversight of the medical staff support services and day to day quality operations of the Medical Staff Office.Compliance and leadership, and enforce Medical Staff Bylaws, Rules and Regulations, policies and procedures, accreditation and federal regulations; successfully resolved 90% of patient billing grievances. Coordinated multiple clinical and administrative functions that focus on staffing management, delivering quality assurance, reconciling patient grievances, ERH customization, MIPS/MU, orchestrating annual reviews, spearheading recruitment and training with efficaciously demonstrated knowledge of clinical operations. I am currently pursuing a BS in Health Administration.