Paula Chen

Paula Chen Email and Phone Number

Dynamic Revenue Management Product Owner at ExxonMobil @ ExxonMobil
Paula Chen's Location
Houston, Texas, United States, United States
Paula Chen's Contact Details

Paula Chen personal email

n/a
About Paula Chen

Paula Chen is a Dynamic Revenue Management Product Owner at ExxonMobil at ExxonMobil. She possess expertise in petroleum, downstream oil and gas, energy, forecasting, oil/gas and 10 more skills.

Paula Chen's Current Company Details
ExxonMobil

Exxonmobil

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Dynamic Revenue Management Product Owner at ExxonMobil
Website:
xtoenergy.com
Paula Chen Work Experience Details
  • Exxonmobil
    Revenue Management And Pricing Product Owner
    Exxonmobil Jun 2022 - Present
    Us
    Product Owner of in-house developed dynamic revenue management tool utilizing advanced data analytics and machine learning to recommend prices for our B2B Chemical customers. I manage a team of IT experts, UX designers and Data Scientists continually improving our product, drive adoption and expand to new businesses. Also working to integrate with Supply Chain to develop an integrated Profit Optimization model that forecasts demand as well as prices.
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  • Exxonmobil
    Global Process Simplification Advisor
    Exxonmobil Jun 2021 - Jun 2022
    Us
    Leading process simplification effort across Global Customer Services for ExxonMobil Fuels & Lubricants Company as part of implementation of new digital customer platform. Working with various Product Owners and Process Advisors to drive efficiency and effectiveness as we embark on our simplification journey.
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  • Exxonmobil
    Intelligent Automation Product Manager
    Exxonmobil Jul 2019 - May 2020
    Us
    Responsible for global network of ~400 RPA bots (Robotic Process Automation) within the Customer Services Order to Cash process. Continue to drive improvements in support model and sustainment around intelligent automation via a scrum team structure. Explore new opportunities to drive further efficiencies and effectiveness with a customer focused mindset. Leverage skillset from prior roles around understanding the customer needs, ideating, fast-paced experimentation using low fidelity prototypes to learn and adjust and developing MVPs that drive value for the organization and the customer.
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  • Exxonmobil
    Fuels Value Chain Digital Transformation Advisor
    Exxonmobil Jan 2018 - Jul 2019
    Us
    Adopting Lean Canvas, agile methods to drive transformative solutions with the Marketing and Sales organizations within the Fuels Value Chain. Driving a digital mindset through the business organization as well as culture and behavior change around not being so "precious" with initiatives. Conducted and led consumer research to understand needs and desires in order to ideate new solutions that they now can't live without. Worked in a fast paced environment and conducted various experiments and tests to validate market research and build prototypes utilizing a scrum team approach (i.e., sprints).
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  • Exxonmobil
    Innovation Venture Manager
    Exxonmobil Mar 2017 - Jan 2018
    Us
    Responsible for driving innovative solutions to our Fuels and Lubes organization through proof of concept, pilot, implementation and scaling. Working with a Lean Canvas, agile mentality and pivoting to new solutions based on experiments and testing.
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  • Exxonmobil
    Global Business Support Manager
    Exxonmobil Aug 2013 - Mar 2017
    Us
    Responsible for a global team of ~70 individuals managing reporting and stewardship for the Customer Service organization at 6 different Business Support Centers. Ensured the organization was running effectively and efficiently such that the operational managers have full line of sight to their metrics.
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  • Exxonmobil
    Global Planning Advisor
    Exxonmobil Nov 2010 - Aug 2013
    Us
    Worked with Environmental Services VP to develop the strategy around remediation efforts for the corporation. Responsible for developing the annual Planning and Budgeting plan for the organization, coordinating with various managers across the organization and driving alignment.
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  • Exxonmobil
    Global Business Processes & Services
    Exxonmobil Nov 2009 - Nov 2010
    Us
    Lead contact for the Industrial and Wholesale organization for planning & budgeting. Worked closely with the VP of Industrial & Wholesale to ensure she was knowledgeable and understood the "health" of her business, from an operational and financial perspective.
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  • Exxonmobil
    Global Operations & Process Manager
    Exxonmobil Jul 2007 - Nov 2009
    Us
    Responsible for working closely with the Global Operations Manager in the Industrial & Wholesale organization in Fuels to ensure alignment across various regional operations managers, drive effectiveness and efficiency, standardization and planning & budgeting.
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  • Exxonmobil
    Public Affairs Advisor
    Exxonmobil Jan 2006 - Jul 2007
    Us
    ExxonMobil representative for the US Retail Fuels organization responding to media inquiries related to our retail network. Responsible for maintaining our corporate reputation and brand.
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  • Exxonmobil
    Pricing Operations Supervisor
    Exxonmobil Jan 2005 - Jan 2006
    Us
    Responsible for managing a team of 8 Pricing Analysts utilizing the new RAMP pricing system for the Retail fuels business in the US. Ensured appropriate pricing was completed on a daily basis for the US, within legal and regulatory guidelines, yet meeting business objectives. Continued to drive improvement processes as the team utilized the new pricing system.
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  • Exxonmobil
    Ramp Pricing System Lead
    Exxonmobil Apr 2004 - Jan 2005
    Us
    Project lead responsible for designing, testing and implementing a new US Fuels Pricing System which harmonizes 14 different legacy systems into one, working with an outside consultant and Pricing Analysts to test before rollout in production. Working with an outside consultant, developed the logic required to automate the pricing process, using externally provided survey data to meet business requirements.
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  • Exxonmobil
    Distributor Pricing Analyst
    Exxonmobil Apr 2003 - Apr 2004
    Us
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  • Exxonmobil
    Product Pricing Specialist
    Exxonmobil Oct 2001 - Apr 2003
    Us
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  • Exxonmobil
    Diversity Marketing Advisor
    Exxonmobil Jan 2001 - Oct 2001
    Us
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  • Exxonmobil
    Retail Practices Specialist
    Exxonmobil Oct 1999 - Jan 2001
    Us
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  • Exxonmobil
    Dealer Territory Manager
    Exxonmobil Apr 1997 - Oct 1999
    Us
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  • Exxonmobil
    Environmental Engineer
    Exxonmobil Aug 1992 - Apr 1997
    Us
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  • Exxonmobil
    Design Engineer
    Exxonmobil Aug 1991 - Aug 1992
    Us
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Paula Chen Skills

Petroleum Downstream Oil And Gas Energy Forecasting Oil/gas Refining Gas Procurement Petrochemical Pricing Project Engineering Contract Management Oil Operations Management Strategic Planning

Paula Chen Education Details

  • Drexel University
    Drexel University
    Architectural & Civil Engineering

Frequently Asked Questions about Paula Chen

What company does Paula Chen work for?

Paula Chen works for Exxonmobil

What is Paula Chen's role at the current company?

Paula Chen's current role is Dynamic Revenue Management Product Owner at ExxonMobil.

What is Paula Chen's email address?

Paula Chen's email address is pa****@****chi.com

What schools did Paula Chen attend?

Paula Chen attended Drexel University.

What skills is Paula Chen known for?

Paula Chen has skills like Petroleum, Downstream Oil And Gas, Energy, Forecasting, Oil/gas, Refining, Gas, Procurement, Petrochemical, Pricing, Project Engineering, Contract Management.

Who are Paula Chen's colleagues?

Paula Chen's colleagues are Wilson Ang, Maggie Kite, Robert Vermeer, Brent Evans, Cpl, Amr El-Bakry, George Edwards, Cfa, Cpa, Tu Zi.

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