Paula Digironimo

Paula Digironimo Email and Phone Number

Chief Dawg @
Paula Digironimo's Location
Canada, Canada
Paula Digironimo's Contact Details

Paula Digironimo work email

Paula Digironimo personal email

About Paula Digironimo

Paula Digironimo is a Chief Dawg at PDawg Consulting. She possess expertise in project management, contract negotiation, team leadership, contract management, team building and 45 more skills. She is proficient in English. Colleagues describe her as "I worked with Paula to manage the global Professional Services Analyst Development Program at NetSuite. It has been an amazing experience, as she has established a personal brand of reliability and forward-motion. One key aspect that stands out is her skill-set in going from ideation to operation. The most salient example is when she crafted an approach to scaling the facilitation of the program that was met with some resistance- by me, in particular. She deftly pushed ahead, while ensuring buy-in, and it has proven to be massively successful. In my career, I have encountered a lot of "ideas people" who don't know how to make anything happen. Paula is the rare professional who does BOTH. She is adept at several methodologies, like SCRUM, that she is injects into her program management. Refreshingly, she also forges strong interpersonal relationships across teams. In the enablement space, this is absolutely necessary! It has been a joy to call Paula both a colleague and friend that I always know will get the job done well. "

Paula Digironimo's Current Company Details
PDawg Consulting

Pdawg Consulting

Chief Dawg
Paula Digironimo Work Experience Details
  • Pdawg Consulting
    Chief Dawg
    Pdawg Consulting Oct 2019 - Present
  • Opentext
    Technical Program Manager
    Opentext Dec 2022 - Nov 2023
    * Successfully managed the on-time delivery of the Weekly Patch Releases for 45+ Extended ECM Engineering Teams.* Gained Responsibility Status and the OpenText Engineering Padlock award while working on specialized teams for the FedRAMP and Protected-B Government programs.* Ongoing monitoring of Vulnerability scans and managing the resolution of Vulnerabilities and fixes for multiple releases including the FedRAMP and Protected-B programs.* Secondary contact and backup for the Extended ECM Quarterly Releases. Assisting with the overall project management of the releases and facilitating the Daily Stand Ups for the Engineering Teams.* Assisted the Teams and served as the Final QA Review for the Extended ECM Quarterly Releases.* Perfected skills on Jira, Confluence and learned new platforms such as Prisma, OpenText, Service Now, Team City, Ottr (OpenText QA Tool).* Ongoing Training and Professional Development through the completion of 20+ courses such as Project Management, Product Management, Soft Skills Development, Jira, QA Bootcamp, Service Now, and more.
  • Home Improvement Trade Networks
    Director, It Infrastructure & Delivery
    Home Improvement Trade Networks Oct 2020 - Oct 2022
  • Netsuite
    Consulting Staff Managing Principal
    Netsuite Apr 2016 - Apr 2018
    Toronto, Canada Area
    * Facilitated the recruiting and on-boarding of consultants in Canada and US* Managed and trained over 60 consultants* Introduced and helped integrate agile methodology into the Associate Consultant Program* Oversaw communications team responsible for liaison between professional services leadership & employees* Led the consolidation of processes & sharing of best practices within the global cross-functional consultant team* Developed and executed the Project Coordinator curriculum* Architected and implemented evaluation software that is now used across 3 continents* Drove program success through on-going mentoring of consultants & process improvements* Volunteered for Women in NetSuite, Oracle Women's Leadership and SuiteImpact
  • Centah Inc.
    Senior Product Owner
    Centah Inc. 2015 - 2016
    Toronto, Canada Area
    • Responsible for management of the IT project pipeline and prioritization of R&D and custom development initiatives.• Liaison with existing and future clients to determine the R&D direction for the company.• Refine product features with all stakeholders by developing interactive mockups, process maps and facilitating collaborative demonstrations.• Responsible for standardizing the capabilities of the software and establishing common best practices for diverse group of clients.• Facilitate refinement meetings with IT teams to create a backlog and weekly sprints.• Coordinate with account managers on billable initiatives for clients and establish alignment between company vision and client needs.• Maintained the day-to-day responsibilities of a Business Analyst and Implementation Project Manager.
  • Centah Inc.
    Business Analyst / Implementation Project Manager
    Centah Inc. 2014 - 2015
    Toronto, Canada Area
    • Responsible for oversight of all new client implementations and major initiatives for the company.• Facilitated meetings with clients to understand their needs and recommend solutions based on available product capabilities.• Identify gaps in the current product offering and provide recommendations on possible software enhancements to internal stakeholders.• Identify and build business cases for possible process improvements.• Created functional mockups and process-flow diagrams to assist in visualization of complex business processes to internal and external stakeholders.• Developed detailed scope-of-work documents outlining the business and functional behaviour of the software.• Elicited stakeholder feedback and input through interviews and surveys.• Maintained the day-to-day responsibilities of the Implementation Project Manager.
  • Centah Inc.
    Implementation Project Manager
    Centah Inc. 2012 - 2014
    Toronto, Canada Area
    • Responsible for oversight of all new client implementations for the company.• Integral part of the new client acquisition process; facilitated needs analysis discussions, identified product modules necessary to fulfill client requirements, responsible for planning and performing software demonstrations, provided guidance on implementation process.• Negotiate with the client and internal teams on the timelines, deliverables and establish project milestones.• Created project plans and deliverables for new client implementations.• Perform risk management analysis to predict possible roadblocks and proactively work to establish alternative solutions. • Monitored the progression of the project with cross-functional internal team and communicated the status of the project to external stakeholders.• Managed the process of delivering the product to the client from initial requirements through to completion.• Conduct post-rollout retrospective meetings with all stakeholders.
  • Centah Inc.
    Senior Implementation Specialist
    Centah Inc. 2010 - 2012
    Toronto, Canada Area
    • Primary point of contact for the client during the implementation process.• Created implementation plans and defined the necessary configuration elements.• Helped client gather and refine data elements necessary for software setup.• Oversee the internal team responsible for configuring the system with client data. • Train internal support staff and account managers on new client setup particulars, best practices and business processes.• Developed training programs, videos and manuals for new client implementations.• Facilitated on-line and in-person training for thousands of users across North America which included individual trades, store personnel, call centre staff and senior management.• Was directly involved in validating the operation of the software after client specific configurations and customizations were completed.
  • Centah Inc.
    Account Manager
    Centah Inc. 2008 - 2010
    Toronto, Canada Area
    • Single point of contact for multiple national accounts.• Liaison between the client and the internal technical, support and management teams.• Was responsible for troubleshooting and resolving escalated & high-priority issues.• Developed presentations and facilitated meetings to present new modules and enhancements.• Trained client’s management and execute teams on the use of the SaaS offering and demonstrated how to maximize value of the available reporting capabilities.• Capture and document client’s requests for additional features.• Facilitated quarterly review meetings with the client and developed presentations demonstrating account progression and future opportunities.
  • Centah Inc.
    Business Support Specialist
    Centah Inc. Aug 2007 - 2008
    Toronto, Canada Area
    • Respond to e-mail/phone inquiries and troubleshoot day-to-day client issues for SaaS system.• Facilitate on-line/phone orientation sessions on best practices of utilizing the product offerings.• Perform system configuration activities for new and existing clients.• Update existing internal and client facing documentation with new best practices.• Assist in training of new business support staff.
  • Professional Choice Services Inc.
    Operations Manager
    Professional Choice Services Inc. 2005 - Aug 2007
    Toronto, Canada Area
    • Supervised a team of 40 employees and subcontractors for new home construction projects.• Recruited, hired and trained subcontractors and new employees for day-to-day operations.• Identified inefficiencies and made recommendations for business process improvements. • Responsible for scope gathering and validation of the new software solution to run operations.• Implemented training plan to integrate a new software solution for internal and external users.
  • Professional Choice Services Inc.
    Operations Coordinator
    Professional Choice Services Inc. Apr 2005 - Sep 2005
    Toronto, Canada Area
    • Managed subcontractors & employee schedules for services company.• Briefed new team members on safety procedures and expectations on new construction sites.• Performed on-site quality control inspections.
  • Cveti Inc.
    Project Manager
    Cveti Inc. Oct 2002 - Mar 2005
    Toronto, Canada Area

Paula Digironimo Skills

Project Management Contract Negotiation Team Leadership Contract Management Team Building New Business Development Strategic Planning Strategy Telecommunications Performance Management Account Management Customer Service Sales Leadership Analysis Customer Satisfaction Strategic Partnerships Microsoft Office Product Development Negotiation Business Development Management Business Planning Operations Management Sales Management Process Improvement Policy Procurement Training Microsoft Word Powerpoint Marketing Forecasting Microsoft Excel Recruiting Budgets Customer Experience Business Strategy Time Management Retail Change Management Business Process Improvement Cross Functional Team Leadership Coaching Salesforce.com Call Centers Marketing Strategy Crm Executive Management Inventory Management

Frequently Asked Questions about Paula Digironimo

What company does Paula Digironimo work for?

Paula Digironimo works for Pdawg Consulting

What is Paula Digironimo's role at the current company?

Paula Digironimo's current role is Chief Dawg.

What is Paula Digironimo's email address?

Paula Digironimo's email address is pd****@****ail.com

What skills is Paula Digironimo known for?

Paula Digironimo has skills like Project Management, Contract Negotiation, Team Leadership, Contract Management, Team Building, New Business Development, Strategic Planning, Strategy, Telecommunications, Performance Management, Account Management, Customer Service.

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