Business Support Manager
Current
Apr 2023 - Present
AeroLeads people directory · profile
Paula Elden Email & Phone Number
Business Support Manager
at
Scottish Friendly
1 work email found
@aegon.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Business Support Manager
Location
Greater Edinburgh Area, United Kingdom
Company size
Who is Paula Elden? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Paula Elden is listed as Business Support Manager at Scottish Friendly, a with 123 employees, based in Greater Edinburgh Area, United Kingdom. AeroLeads shows a work email signal at aegon.com and a matched LinkedIn profile for Paula Elden.
Paula Elden previously worked as Operational Manager, Operational Excellence at Atos and Operational Manager, Contact Centre at Atos. Paula Elden studied at St Thomas Of Aquins.
Company email context
Email format at Scottish Friendly
This section adds company-level context without repeating Paula Elden's masked contact details.
{first}.{last}@aegon.com
86% confidence
AeroLeads found 1 current-domain work email signal for Paula Elden. Compare company email patterns before reaching out.
Profile bio
About Paula Elden
Paula Elden is a Business Support Manager at Scottish Friendly. She possess expertise in management, customer service, contact centers, performance management, financial services and 10 more skills.
Listed skills include Management, Customer Service, Contact Centers, Performance Management, and 11 others.
Current workplace
Paula Elden's current company
Company context helps verify the profile and gives searchers a useful next step.
Scottish Friendly
7 roles
Paula Elden work experience
A career timeline built from the work history available for this profile.
Operational Manager, Operational Excellence
Leading teams to drive improvements leading to an improved service for customers, a reduction in cost for the business and improved process for our people.
Feb 2022 - Apr 2023
Operational Manager, Contact Centre
Managing and supporting the Contact Centre to ensure smooth running and development of the Department during extreme periods of change. The role includes creating the Departmental and Strategic Plans, target setting, analysing reporting, compliance, risk and complaints responsibilities, developing and recruiting staff, measuring and monitoring performance and reviewing budgets.
Jun 2019 - Jan 2022
Operational Manager, Contact Centre
Managing and supporting the Contact Centre to ensure smooth running and development of the Department during extreme periods of change. The role includes creating the Departmental and Strategic Plans, target setting, analysing reporting, compliance, risk and complaints responsibilities, developing and recruiting staff, measuring and monitoring performance and reviewing budgets.
Jul 2015 - May 2019
Operational Manager, Customer Services
Managing and supporting the Customer Services Administrative area ensuring smooth running and development of the Department during extreme periods of change. The role includes creating the Departmental and Strategic Plans, target setting, analysing reporting, compliance, risk and complaints responsibilities, developing and recruiting staff, measuring and monitoring performance and reviewing budgets.
Nov 2011 - Jul 2015
Operational Manager, Contact Centre
Managing and supporting the Contact Centre to ensure smooth running and development of the Department during extreme periods of change. The role includes creating the Departmental and Strategic Plans, target setting, analysing reporting, compliance, risk and complaints responsibilities, developing and recruiting staff, measuring and monitoring performance and reviewing budgets.
Oct 2009 - Nov 2011
Section Manager, Customer Services
Jan 2000 - Oct 2009
Team & coworkers
Colleagues at Scottish Friendly
Other employees you can reach at scottishfriendly.co.uk. View company contacts for 123 employees →
BR
Brian Robertson
Colleague at Scottish FriendlyGreater Glasgow Area, United Kingdom
View →
SG
Sandra Genese
Colleague at Scottish FriendlyBridge Of Allan, Scotland, United Kingdom
View →
MA
Michael Andrews-Reading
Colleague at Scottish FriendlyGreater Edinburgh Area, United Kingdom
View →
KB
Kevin Brown
Colleague at Scottish FriendlyEdinburgh, Scotland, United Kingdom
View →
DE
David Edgar
Colleague at Scottish FriendlyGlasgow, Scotland, United Kingdom
View →
DR
David Russell
Colleague at Scottish FriendlyGreater Glasgow Area, United Kingdom
View →
IM
Iain Mcnab
Colleague at Scottish FriendlyGlasgow, Scotland, United Kingdom
View →
LM
Lorraine Mckillop
Colleague at Scottish FriendlyGlasgow, Scotland, United Kingdom
View →
MG
Murray Gillespie
Colleague at Scottish FriendlyEdinburgh, Scotland, United Kingdom
View →
DM
David Macnair
Colleague at Scottish FriendlyCrosshouse, Scotland, United Kingdom
View →
Brian Robertson
Colleague at Scottish FriendlyGreater Glasgow Area, United Kingdom
View →
SG
Sandra Genese
Colleague at Scottish FriendlyBridge Of Allan, Scotland, United Kingdom
View →
MA
Michael Andrews-Reading
Colleague at Scottish FriendlyGreater Edinburgh Area, United Kingdom
View →
KB
Kevin Brown
Colleague at Scottish FriendlyEdinburgh, Scotland, United Kingdom
View →
DE
David Edgar
Colleague at Scottish FriendlyGlasgow, Scotland, United Kingdom
View →
DR
David Russell
Colleague at Scottish FriendlyGreater Glasgow Area, United Kingdom
View →
IM
Iain Mcnab
Colleague at Scottish FriendlyGlasgow, Scotland, United Kingdom
View →
LM
Lorraine Mckillop
Colleague at Scottish FriendlyGlasgow, Scotland, United Kingdom
View →
MG
Murray Gillespie
Colleague at Scottish FriendlyEdinburgh, Scotland, United Kingdom
View →
DM
David Macnair
Colleague at Scottish FriendlyCrosshouse, Scotland, United Kingdom
View →
1 education record
Paula Elden education
-
St Thomas Of Aquins
FAQ
Frequently asked questions about Paula Elden
Quick answers generated from the profile data available on this page.
What company does Paula Elden work for?
Paula Elden works for Scottish Friendly.
What is Paula Elden's role at Scottish Friendly?
Paula Elden is listed as Business Support Manager at Scottish Friendly.
What is Paula Elden's email address?
AeroLeads has found 1 work email signal at @aegon.com for Paula Elden at Scottish Friendly.
Where is Paula Elden based?
Paula Elden is based in Greater Edinburgh Area, United Kingdom while working with Scottish Friendly.
What companies has Paula Elden worked for?
Paula Elden has worked for Scottish Friendly, Atos, and Aegon.
Who are Paula Elden's colleagues at Scottish Friendly?
Paula Elden's colleagues at Scottish Friendly include Brian Robertson, Sandra Genese, Michael Andrews-Reading, Kevin Brown, and David Edgar.
How can I contact Paula Elden?
You can use AeroLeads to view verified contact signals for Paula Elden at Scottish Friendly, including work email, phone, and LinkedIn data when available.
What schools did Paula Elden attend?
Paula Elden studied at St Thomas Of Aquins.
What skills is Paula Elden known for?
Paula Elden is listed with skills including Management, Customer Service, Contact Centers, Performance Management, Financial Services, Relationship Management, Analysis, and Recruiting.
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