Paula Grunspan Email & Phone Number

Toronto, Ontario, Canada

- Administered all day to day operations to ensure a highly effective and results-driven sales team.- Consistently exceeded sales targets and increased store revenue annually.- Assisted an average of 20-25 clients per day in finding and selecting items, providing recommendations, and utilized selling skills to close the sale.- Built extensive personal client portfolio - Facilitated onboarding duties - interviewing and training of sales floor staff.- Maintained window and in-store displays and ensured strategic placement of products to maximize purchases.- Utilized knowledge of sales trends to facilitate incoming and outgoing merchandise.

Toronto, Ontario, Canada

- Responsible for hiring of new employees, payroll and inventory management. - Reviewing store budgets daily and maintained company accounting records. - Developed surveys to identify opportunities for development and growth and to gauge levels of customer satisfaction. - Attended content sales and auction houses to purchase new inventory for the store.

Toronto, Ontario, Canada

- Responsible for handling all customer inquiries and questions pertaining to their accounts. - Booking all appointments and meeting with prospective clients. - File upkeep and detailed record maintenance of all client account information. - Stocked and replenished merchandise, daily.