Paula Hackney Email & Phone Number

Brisbane, Qld, Au

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Worked closely with clients on public consultation and strategic communication and engagement projects including the draft South Bank Master Plan, Containers for Change school’s engagement program, Building Future School’s Program - new school consultation, and other QLD Government transport and planning projects.

Planned and delivered a centrally led communications approach for the Satellite Hospitals Program (SHP) – a Queensland Government election commitment to build seven new healthcare facilities in SEQA key deliverable was to inform stakeholders and communities how to have their say during the preliminary and formal public consultation during the preliminary and formal consultation phases. I provided strategic communication advice on key milestones of the SHP, and developed and… Show more Planned and delivered a centrally led communications approach for the Satellite Hospitals Program (SHP) – a Queensland Government election commitment to build seven new healthcare facilities in SEQA key deliverable was to inform stakeholders and communities how to have their say during the preliminary and formal public consultation during the preliminary and formal consultation phases. I provided strategic communication advice on key milestones of the SHP, and developed and delivered overarching communication strategy, and individual communication plans for each new healthcare facility.Worked collaboratively with the department’s corporate services division on proactive and reactive media materials and responses, complex web development for public consultation, newsletter design, and social media campaigns.I built relationships across the business, and with external communication and engagement stakeholders to tailor communication plans and drive effective engagement across all phases of consultation.Supported the SHP engagement manager in the delivery of engagement tactics including coordination of community drop-in sessions, preparation of community and engagement plans, and liaised with external project managers to obtain public consultation materials e.g. site plans and schematic designs. Show less

Brisbane, Queensland, Australia

Senior communications role with Client Services, City Communications working within an account management framework to coordinate and deliver marketing and communications services for business areas across council’s Lifestyle, Culture and Arts portfolio.Provided proof reading services as part of corporate communications function across council to ensure publications meet visual and writing style guides.

Communication and engagement role working in the Scenic Rim Regional Council’s corporate communications and media team. Delivered communication strategy for a range of community engagement initiatives across infrastructure, planning, community development, cultural services, and economic development portfolios. Proactively identified and produced high level content for Council’s broad range of internal and external communications channels including social media, websites… Show more Communication and engagement role working in the Scenic Rim Regional Council’s corporate communications and media team. Delivered communication strategy for a range of community engagement initiatives across infrastructure, planning, community development, cultural services, and economic development portfolios. Proactively identified and produced high level content for Council’s broad range of internal and external communications channels including social media, websites (internal and public facing), advertising, media, EDMs and publications, and ensured consistency of messaging and branding. Provided professional, accurate and timely responses to the media to enhance the reputation of Council through strategic and proactive media releases, media enquiry management, and media monitoring. Show less

Brisbane

Senior generalist communications role working in ECQ’s communications and media team delivering Queensland State General Election.

Brisbane, Queensland, Australia

• Provided Internal communications and stakeholder engagement expertise to the human resources function• Change managed the HR content on staff intranet towards a more user-friendly design • Determined and planned project scope, communications and stakeholder engagement strategy• Designed and executed stakeholder feedback analysis, website publishing plan and final report• Facilitated sign-off by executive leadership team on website redevelopment• Developed and delivered… Show more • Provided Internal communications and stakeholder engagement expertise to the human resources function• Change managed the HR content on staff intranet towards a more user-friendly design • Determined and planned project scope, communications and stakeholder engagement strategy• Designed and executed stakeholder feedback analysis, website publishing plan and final report• Facilitated sign-off by executive leadership team on website redevelopment• Developed and delivered stakeholder engagement methodology• Coordinated and managed online survey, focus groups, and face-to-face meetings with key stakeholders • Wrote editorial and marketing content for internal communications campaign• Promoted stakeholder consultation and raised awareness of website redevelopment amongst staff• Collaborated with professionals on creation of website visual elements and restructure Show less

Brisbane, Queensland, Australia

• Embedded the communications function in QFleet – a business unit providing fleet management services• Delivered marketing and communications, and stakeholder engagement on strategic initiatives • Liaised with Minister’s office on the launch event for two high profile strategies• Collaborated with media team to create media releases, Minister’s speech, Q&As and MP packs• Managed the end-to-end production of strategy documents from content matter to publishing• Prepared… Show more • Embedded the communications function in QFleet – a business unit providing fleet management services• Delivered marketing and communications, and stakeholder engagement on strategic initiatives • Liaised with Minister’s office on the launch event for two high profile strategies• Collaborated with media team to create media releases, Minister’s speech, Q&As and MP packs• Managed the end-to-end production of strategy documents from content matter to publishing• Prepared communication and engagement strategies for key department • Produced eTraining resource to raise awareness of employees’ responsibilities when driving a work vehicle• Coordinated the internal promotion to staff and facilitated the uptake of the training package by other agencies• Produced client-focused publications and collateral in consultation with content experts • Disseminated content across traditional and digital communications channels to internal and external audiences• Managed website content on staff intranet and public facing departmental websites• Coordinated the biannual customer satisfaction survey Show less

Brisbane, Queensland, Australia

• Delivered strategic and reactive communications in high profile Deputy Premier Queensland Government department.• Undertook activities to increase the Planning Group’s visibility amongst key stakeholders • Managed sponsorship relationships including coordinating conference booths, articles and advertising • Managed the communications delivery for new state planning act including media releases and marketing collateral• Appraised new sponsorship applications for strategic… Show more • Delivered strategic and reactive communications in high profile Deputy Premier Queensland Government department.• Undertook activities to increase the Planning Group’s visibility amongst key stakeholders • Managed sponsorship relationships including coordinating conference booths, articles and advertising • Managed the communications delivery for new state planning act including media releases and marketing collateral• Appraised new sponsorship applications for strategic alignment and provided advice on suitability• Edited technical documents and information for websites, factsheets, newsletters, alerts, articles and annual reports, • Provided communications and marketing advice to staff on activities within account management framework Show less

Brisbane, Queensland, Australia

• Supported the department’s NAPLAN Online change management to move from paper-based to online assessment• Provided strategic communications change management advice to project directors • Represented Queensland in the national communications working group for NAPLAN transition team• Coordinated department’s feedback on media protocols and incident and crisis media management plans• Prepared bi-monthly communication schedules that aligned with state and national strategies•… Show more • Supported the department’s NAPLAN Online change management to move from paper-based to online assessment• Provided strategic communications change management advice to project directors • Represented Queensland in the national communications working group for NAPLAN transition team• Coordinated department’s feedback on media protocols and incident and crisis media management plans• Prepared bi-monthly communication schedules that aligned with state and national strategies• Delivered communications across a range of traditional and digital channels • Acted as a key contributor to development of new NAPLAN Online website • Coordinated NAPLAN booth at 2017 Principals’ Conference, Gold Coast Show less

Brisbane, Queensland, Australia

• Produced an information resource for communities on children’s health services• Identified and consulted with key stakeholders in CALD-related community, and government organisations• Developed and implemented community engagement and communications strategy• Wrote and designed information resources and distributed to community organisations and other stakeholders

Brisbane, Queensland, Australia

• Raised the profile and engaged audiences in exhibitions, events and the Indigenous Knowledge Centre• Sourced exhibition sponsors and managed relationships• Initiated and maintained relationships with key arts and Indigenous media• Prepared media releases and speech notes for the State Librarian• Produced marketing collateral liaising with graphic designer on branding and design

• Project managed the creation of exhibitions for the Queensland State Archives Q150 celebrations• Liaised with exhibition curators and archive staff on exhibition content• Developed branding with graphic designer and managed the tender process for exhibition design• Produced exhibitions marketing collateral, education strategy and education resources.• Event managed exhibition launches at the State Library of Queensland.• Liaised with Queensland Arts Council on logistics… Show more • Project managed the creation of exhibitions for the Queensland State Archives Q150 celebrations• Liaised with exhibition curators and archive staff on exhibition content• Developed branding with graphic designer and managed the tender process for exhibition design• Produced exhibitions marketing collateral, education strategy and education resources.• Event managed exhibition launches at the State Library of Queensland.• Liaised with Queensland Arts Council on logistics and promotion of regional exhibition tour Show less

Graduate Certificate, Strategic Communications (Underway)

Certificate In Engagement