Paula Hebert Email & Phone Number

Houston, Texas Area

Taking courses to become a Culinary Chef

Houston, Texas

09/2001-Present: Sr. Employee Relations Advisor, Baylor College of Medicineo In charge of conducting in-depth investigations to support various levels of management, answered any and all unique employment questions given the knowledge I have obtained from my extended tenure as a direct result having the capacity to provide them with accurate answers while performing the coordination of grievances.o Handle management and employee consultation along with ensuring everyone is clear on policy interpretation. o Supply management with consultation in regards to appropriate disciplinary actions along with ensuring that they are aware of the interpretation of policies and advertisements while orchestrating an effective employee training including employment and legal issues. o Testify in court and provide depositions as necessary while maintaining top level confidentiality.o Generate numerous reports and documents making certain they are correctly written, promptly completed and consistently meeting tight deadlines. o Entrusted to interface with the General Counsel on a regular basis on several issues as well as supporting them with any type of assistance they need.

Houston Area

o Promptly filled social worker vacancies until a permanent social worker was hired that had all the desired requirements to be successful in their role. o Carried out various social service roles with a focus on hospital and medical social work. o Supported patients as well as their families with all discharge planning while ensuring the process was as easy and smooth as possible for them during a difficult time.

Houston, Texas

o Managed all facets of the external EAP program for six years which included the supervision of two case managers and six customer services representatives while overseeing all incoming crisis calls through strategically communicating with the caller to aid in whatever situation they were going through. o Served as a liaison between the client(s) companies along with providers as well as providing support with fielding and the management of care calls as necessary while serving as interim managed care manager. o Coordinated and carefully analyzed critical incident stress debriefings after serious company crises.

Master Of Social Work (M.S.W.), Social Work

Bachelor Of Arts, Psychology