+ Ensure a refined workflow and ability to provide recommendations in order to improve productivity of the operations, which led to an increase in/improvement in yearly revenue.+ Assisted in the development and implementation of different QC standards for each inbound/ outbound product for different customers. + Assisted in the implementation of SOPs in various divisions and execute quarterly evaluations on different departments/ teams on different projects to make certain proper procedures were followed.+ Oversees Inbound and outbound shipment of products from different channels and ensure that they are properly distributed for inventory storage, current and future shipments, , which leads to the reduction of late/missed shipments, late/missed ASN, and Chargebacks for Vendor Compliances.+ Generated contingency plans to enable the company to react proactively if any unexpected event/ opportunity occurs.

+ Supported logistics processing procedure and ensured that they are applied properly though and out of the office and warehouse across multiple departments+ Coordinated with office and warehouse team to promote accurate and timely order processing by managing and monitoring the performance of the entire fleet, routing, and schedule planning.+ Conducted operations in order to help to maintain the inventory control program.+ Select, review, and negotiate rates/ contracts with different carriers for transportation in support of different departments+ Administered staff’s effectiveness in production including training and performance development.

+ Responsible to generate/ review upcoming purchase order and other shipping documents to ensure the proper continuity of the order until shipment ships properly+ Coordinate Inbound and Outbound transportations to ensure proper logistics of shipments.+ Coded individual orders in WMS and processed BOL's, invoices, picking/shipping labels and made sure all orders were picked, packed and shipped+ Reviewed and Inscribed different load plans thoroughly and correctly prior to routing shipments. Routed different daily shipments through different customers’ portals accordingly following updated vendor manuals. + Regularly, reviewed and inspected different customers’ inventory to ensure accuracy, followed by updating reports on WMS for different customers.

+ Effectively Supervised and Managed day-to-day operations. + Established sales goals, manage budgets, and consistently maximizing sales and profits.+ Supported management in performing functions such as staffing, training, and expanding business plans.+ Develop customer service strategies and procedures in agile manner to best deliver satisfying experience for customers.+ Investigated and resolved customers’ issues and complaints regarding operational matters. Managed all queries and client feedback in a professional manner.