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I am an experienced strategic human resources, organisational development and change management leader with a proven ability to understand business needs and develop practical and commercially viable solutions to enhance business performance. A proven HR Business Leader with both domestic and New Zealand experience across fast paced, multi-site business in the retail and hospitality industries, I am passionate about collaborating and partnering with business leaders and building influential relationships to lead change and organisational development initiatives, develop team members and build an engaged workforce. While I have extensive experience in HR business partnering roles, I have also operated in environments where the end-to-end delivery of HR solutions resided in the generalist remit gaining valuable experience in design and development of performance management, recruitment, recognition and other key HR deliverables.My approachable nature and collaborative, authentic style of leadership enables me to build and maintain strong relationships of great strategic value. With strong change agility, I am resilient, innovative, and flexible with a 'can do', positive attitude underpinned by high integrity. Experience: * Change Leadership* Strategic Planning & Execution* Engagement & Cultural Change* Employer Value Propositions* Mergers, Acquisitions & Start-ups* HR Information Systems* Organisational Design* Performance Compensation & Remuneration* Health, Safety & Wellbeing* Talent Acquisition & Management* Diversity & Inclusion* Talent, Succession & Capability Development* Industrial & Employee Relations
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Human Resources ManagerUniversal Store Nov 2020 - PresentBrisbane, Au -
Human Resources Business PartnerMercy Community Feb 2020 - Oct 2020Nudgee, Queensland, Au -
Human Resources ManagerSuper Retail Group Aug 2012 - Oct 2019Strathpine , Qld, AuAs the Human Resources Manager, Auto Division I provide HR support to the Supercheap Auto Executive Team, which includes the Managing Director, General Managers Merchandising, Inventory Planning, Retail Operations and Marketing. Leading a HR team of 6, with direct HR responsibility for approximately 3,700 employees across approximately 320 locations spanning Australia and New Zealand retail industry in managing the complete HR lifecycle from both a strategic and operational implementation perspective.Developed, implemented, led strategic and operational HR, cultural and safety initiatives that supported the delivery of brand and business strategic objectives across Australia and New Zealand. Headed the HR component of start-up of the Autocrew business and integration of Goldcross Cycles across to the companies Sports Division. Key contributions to working committees involving Customer Centricity, flexible work arrangements, enterprise agreement negotiations, and the physical working environment and style (change management). Other areas of responsibilities delivered to the Auto Division were Talent & Succession, Organisational Design, Remuneration and Bonus Reviews, Talent Acquisition, Diversity & Inclusion, Training & Development needs and Team Engagement. -
Human Resources GeneralistSuper Retail Group Mar 2010 - Aug 2012Strathpine , Qld, AuDelivery of services to support strategic direction and achievement of HR and operational goals. Provide HR support across Queensland based Store Managers and Area Managers. * High level case management and formal investigation experience* Stakeholder consultancy and influencing* Industrial relations and dispute resolution* Talent and succession partnering including recruitment and retention* Employee development - training facilitation and coaching* HR Strategy and reporting* Work Health and Safety compliance and injury management* Employee Engagement* Remuneration and Benefits -
Recruitment Team LeaderSuper Retail Group Nov 2007 - Mar 2010Strathpine , Qld, AuI partnered with our Retail Store and Support Office teams at Super Retail Group to source and attract talented retail professionals for vacancies within our network spanning across Australia and New Zealand. Leading a team of 5 in this high volume recruitment role I focused on roles ranging from Casual Retail Team Members through to Store and Area Managers as well as Support Office professionals. -
Assistant Front Office ManagerThe Lakes Resort & Spa Feb 2006 - Oct 2007
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Duty ManagerRydges Esplanade Resort Nov 2004 - Feb 2006
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Night ManagerCairns Colonial Club & Palm Royale Cairns Dec 2003 - Nov 2004 -
Reservations SupervisorSkyrail Rainforest Cableway Jan 2002 - Dec 2003Cairns, Queensland, Au -
Retail ManagerSkyrail Rainforest Cableway Aug 1995 - Jan 2002Cairns, Queensland, Au
Paula House Skills
Paula House Education Details
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James Cook UniversityHuman Resources
Frequently Asked Questions about Paula House
What company does Paula House work for?
Paula House works for Universal Store
What is Paula House's role at the current company?
Paula House's current role is Human Resources Manager at Universal Store.
What is Paula House's email address?
Paula House's email address is pa****@****uto.com
What is Paula House's direct phone number?
Paula House's direct phone number is +617348*****
What schools did Paula House attend?
Paula House attended James Cook University.
What skills is Paula House known for?
Paula House has skills like Succession Planning, Performance Management, Training, Hr Policies, Recruiting, Employee Engagement, Coaching, Human Resources, Leadership, Workforce Planning, Employee Relations, Talent Management.
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