Paula Mackey Email & Phone Number

Woodbridge, Ontario, Ca

Website Creation:- Worked with the developer to create a visual sitemap of the website to be used in designing the final product- Provided the initial content to the developer to populate the website- Worked on the HubSpot integration with our website - setting up sub-domains, integrating our email system- Creation of landing pages and blog posts- Utilizing the tracking tools - Google Analytics, Google Webmaster and Bing WebmasterContent Creation- Working with our content creators on creating content for website including: site page content, whitepapers, and blogs

Woodbridge, Ontario, Ca

Woodbridge, Ontario, Ca

Borland Canada provided software development tools. It has since been acquired by Micro Focus.As part of the Corporate Sales team I:- Maintained the sales records for the sales staff including setting up electronic and hard copy files; entering, updating and retrieving information for the sales team as required- Prepared proposals for the sales team- Managed the RFP process- Customer order entry- Customer support- Managed license keys of productsAdministration of the Subscription Program for software licenses- Maintained a record of client purchases of software licenses and subscriptions- Sent out subscription renewal notices- When preparing quotations for subscription renewals, coordinated with clients to consolidate subscriptions under one renewal date- Coordinated with clients to send out physical and electronic product updates per their specificationsWorking with the Finance and Administraiton Department, I assisted them with:- maintaining a spreadsheet of sales orders by indivudal sales representative which was used as part of the compensation process- With the advent of Sarbanes-Oxley (SOX) compliance, I reviewed all of the paperwork for deals over a certain size for compliance and prepared them to be submitted to our US headoffice- Provided licensing numbers to be used in the inventory forecast processAdministration of Goldmine, our CRM system- Installation of new licenses on desktops/laptops- Administration of users - addition and removal of users, user permissions- Training of new users- Update of client information as required

Global Human Resources is a staffing placement agency. Through them, I was placed at Borland Canada, initially as their receptionist.As Receptionist I performed the following duties:- Answered phone calls- Greeted guests- Incoming and outgoing mail- Incoming and outgoing courier deliveries- Backup for the Inside Sales/Customer Service department, performing order entryAs Administrative Assistant, I helped our Partner Program Manager with the administration of the Partner Program. I was responsible for:- Processing of Partner applications- Sending out contract renwal notices- Sending out news of program updates and changes- Sending out product updates- Sending out promotional materials/items

Graphic Design

French

Spanish

Legal Administrative Assistant

Microcomputer Business Applications

Business Administration Courses