Website Creation:- Worked with the developer to create a visual sitemap of the website to be used in designing the final product- Provided the initial content to the developer to populate the website- Worked on the HubSpot integration with our website - setting up sub-domains, integrating our email system- Creation of landing pages and blog posts- Utilizing the tracking tools - Google Analytics, Google Webmaster and Bing WebmasterContent Creation- Working with our content creators on creating content for website including: site page content, whitepapers, and blogs

Borland Canada provided software development tools. It has since been acquired by Micro Focus.As part of the Corporate Sales team I:- Maintained the sales records for the sales staff including setting up electronic and hard copy files; entering, updating and retrieving information for the sales team as required- Prepared proposals for the sales team- Managed the RFP process- Customer order entry- Customer support- Managed license keys of productsAdministration of the Subscription Program for software licenses- Maintained a record of client purchases of software licenses and subscriptions- Sent out subscription renewal notices- When preparing quotations for subscription renewals, coordinated with clients to consolidate subscriptions under one renewal date- Coordinated with clients to send out physical and electronic product updates per their specificationsWorking with the Finance and Administraiton Department, I assisted them with:- maintaining a spreadsheet of sales orders by indivudal sales representative which was used as part of the compensation process- With the advent of Sarbanes-Oxley (SOX) compliance, I reviewed all of the paperwork for deals over a certain size for compliance and prepared them to be submitted to our US headoffice- Provided licensing numbers to be used in the inventory forecast processAdministration of Goldmine, our CRM system- Installation of new licenses on desktops/laptops- Administration of users - addition and removal of users, user permissions- Training of new users- Update of client information as required

Global Human Resources is a staffing placement agency. Through them, I was placed at Borland Canada, initially as their receptionist.As Receptionist I performed the following duties:- Answered phone calls- Greeted guests- Incoming and outgoing mail- Incoming and outgoing courier deliveries- Backup for the Inside Sales/Customer Service department, performing order entryAs Administrative Assistant, I helped our Partner Program Manager with the administration of the Partner Program. I was responsible for:- Processing of Partner applications- Sending out contract renwal notices- Sending out news of program updates and changes- Sending out product updates- Sending out promotional materials/items