Paula M. Email & Phone Number

Charlotte, North Carolina, United States

• Director, HR Operations (10/2022 to present)Lead the development and execution of programs and processes including training, development, HRIS, payroll, policies and processes. Manager team in HRIS, payroll and training.
• Updated and aligned company policies to ensure compliance
• Reduced payroll processing time by 12 hours a month
• Implemented company-wide HR processes/standardization to reduce errors and ensure compliance
• Manage learning and development programs
• Manage Talent Management Process – including workflow, timeline, HRIS process, training and communication HR Director (1/2021 – 9/2022) Supported Charlotte / Concord, NC sites of 232+ associates. Manage HR team of.

Charlotte, NC

• Supported Charlotte site of 500+ associates at peak. Managed HR team of Generalist and Intern. Supported 50+ associates in PA for two years.
• Designed and led site leader alignment session focused on reducing silos. Team developed site priority alignment process and leadership communication expectations.
• Led talent management activities including organization design, reorganization and implementation of cross functional site talent / performance calibration.
• Designed and implemented Charlotte SharePoint site resulted in employee one stop access to updated site policies, site quality / EHS documents and provided links to key corporate sites.
• Implemented site employee relations KPI and tracking method issues. In 2019 closed 92% of ER issues within eight days. Used data to develop and provide training on performance management and respect.
• Team leader on creation and implementation of drug testing policy and training across multiple sites.

Huntersville, NC

• Supported 110+ associates during transition from ABB to Southwire. Managed HR Assistant.
• Led site transformation from ABB to Southwire policies, systems and culture.
• Implemented new hire probation process increasing effectiveness onboarding talent and reducing risk.
• Team member of ADP implementation across US

Huntersville, NC

• Supported 120+ associates in Charlotte. Managed three site Administrative Assistants. Promoted in 2014 to support 60+ associates in Raleigh.
• Key team member for $92M green field startup. Received Quality Salute award for project contribution.
• Developed site culture through skip level meetings, and stay conversations.
• Led Talent management activities including 360 feedback (certified facilitator) for key talent, training and facilitation of both talent and performance calibration and management. Developed ongoing checkpoint process.
• Designed and implemented hourly policies and wage structure for plant and field installation.
• Designed and implemented site ADP application including work instructions and pay rules.

Davidson, NC

• Provided global organizational change management leadership.
• Developed and executed organizational change management strategy for PeopleSoft HRMS self-service deployment in US, India, China, Italy, UK, Ireland, Canada, and Germany, including training approach / materials, VOC.
• Initiated US launch of employee self-service and manager reports resulted in employee satisfaction of 94% and over 82% utilization. Received President Award. 4/2010 to 6/2010: Break in service due to restructure..

Davidson, NC / Charlotte, NC

• Supported 220+ associates in multiple locations. Dotted line manager of HR Generalist.
• Supported multiple footprint consolidation projects including planning, communication and risk avoidance. Earned the President Award for contribution on consolidation of two distribution centers and 43 positions filled.
• Co-led reclassification of 600+ nonexempt employees to hourly and alignment to applicable benefit plans.
• Conducted engagement accelerator including focus groups, interviews, analysis and recommendations.

Davidson, NC / Charlotte, NC

• Supported 250+ employees in multiple locations, promoted from HR Generalist to HR Manager 2/2006
• Co-leader of sector project to review and align hourly wage ranges to local markets
• Certified trainer in Supervising in a Lean Environment
• Member of sector team to reduce 150+ nonexempt job grades to 10
• Redesigned hourly review process

Mocksville, NC

• Supported 500+ employees in three shift manufacturing plant and lead HR team during manager transitions-awarded discretionary bonus
• Implemented front line supervisor training program for sector’s NA region at no cost
• Designed and implemented recruiting process for hourly positions to replace seniority based recruiting and intern program
• Managed HR assistant (direct and dotted line)

Huntersville, NC

Woodcliff Lake, NJ / Davidson, NC / Huntersville, NC

Master Of Business Administration - Mba

Bachelor Of Arts - Ba, Business Administration

Associate Of Arts - Aa, Business Administration