Paula M. Email & Phone Number

Charlotte, North Carolina, United States

Director, HR Operations (10/2022 to present)Lead the development and execution of programs and processes including training, development, HRIS, payroll, policies and processes. Manager team in HRIS, payroll and training.• Updated and aligned company policies to ensure compliance • Reduced payroll processing time by 12 hours a month • Implemented company-wide HR processes/standardization to reduce errors and ensure compliance• Manage learning and development programs • Manage Talent Management Process – including workflow, timeline, HRIS process, training and communication HR Director (1/2021 – 9/2022) Supported Charlotte / Concord, NC sites of 232+ associates. Manage HR team of Generalist and Admin.• Improve employee engagement by implementing campfire sessions, quarterly town halls with format driven by employee feedback, manager training, coaching leaders, and organization restructure, and shift premiums.• Developed talent management process including, requisitions, tracking, updated over 70+ job descriptions in first 6 months, and updated ISO process.

Charlotte, Nc

Supported Charlotte site of 500+ associates at peak. Managed HR team of Generalist and Intern. Supported 50+ associates in PA for two years. • Designed and led site leader alignment session focused on reducing silos. Team developed site priority alignment process and leadership communication expectations.• Led talent management activities including organization design, reorganization and implementation of cross functional site talent / performance calibration. • Designed and implemented Charlotte SharePoint site resulted in employee one stop access to updated site policies, site quality / EHS documents and provided links to key corporate sites.• Implemented site employee relations KPI and tracking method issues. In 2019 closed 92% of ER issues within eight days. Used data to develop and provide training on performance management and respect. • Team leader on creation and implementation of drug testing policy and training across multiple sites. • Implemented Workday employee / manager self-service at site. Included training, change management and problem resolution. Became Workday Pro for complex transactions.• Increased site employee engagement 8% in 2018 (36% increase for target audience). Initiatives included design and implementation of salaried new hire immersion plan, site communication plan and monthly skip level meetings. • Collaborated with ESH manager and leadership on complex case management. Volunteered to manage workers compensation, safety investigations / problem solving during transition of EHS managers. • Certified trainer in: Leadership Essentials, Situational Leadership and Building Inclusive Leaders / Teams. • Managed site AAP resulting in 2020 OFCCP audit completion without violations and concerns.

Huntersville, Nc

Supported 110+ associates during transition from ABB to Southwire. Managed HR Assistant. • Led site transformation from ABB to Southwire policies, systems and culture.• Implemented new hire probation process increasing effectiveness onboarding talent and reducing risk.• Team member of ADP implementation across US

Huntersville, Nc

Supported 120+ associates in Charlotte. Managed three site Administrative Assistants. Promoted in 2014 to support 60+ associates in Raleigh.• Key team member for $92M green field startup. Received Quality Salute award for project contribution.• Developed site culture through skip level meetings, and stay conversations.• Led Talent management activities including 360 feedback (certified facilitator) for key talent, training and facilitation of both talent and performance calibration and management. Developed ongoing checkpoint process to ensure dynamic talent development activities are actively managed.• Designed and implemented hourly policies and wage structure for plant and field installation.• Designed and implemented site ADP application including work instructions and pay rules.• Managed talent acquisition activities for both salaried and hourly roles. Filled 72 positions in 2012.• Partnered with hourly employees and Workforce Development Board to create on-line screening tool for hourly hiring. Developed hourly hiring assessment process which resulted in 23 hourly hires in one event.• Received over $75K in OJT grants. Utilized over $120K in training grants in partnership with CPCC.• Promoted to multi-site support including Grid Systems BU in Raleigh, April 2014.• Led NA team designing and implementing stay conversation training and tools in US, Canada and Mexico. • Partnered with Global Mobility on visa and relocation management for international employees. • Member HR NA project team that designed and implemented a HR communications planning tool for successful change management.• Became an ABB Senior Leader Assessor. Conducted interviews, analyzed test results and coached employee and manager on development planning to become future senior leader in organization. • Member of acquisition team for Southwire purchase of ABB Huntersville facility.

Davidson, Nc

Provided global organizational change management leadership. • Developed and executed organizational change management strategy for PeopleSoft HRMS self-service deployment in US, India, China, Italy, UK, Ireland, Canada, and Germany, including training approach / materials, VOC and impact assessment.• Initiated US launch of employee self-service and manager reports resulted in employee satisfaction of 94% and over 82% utilization. Received President Award. 4/2010 to 6/2010: Break in service due to restructure. Approached by Ingersoll Rand to rejoin organization.

Davidson, Nc / Charlotte, Nc

Supported 220+ associates in multiple locations. Dotted line manager of HR Generalist.• Supported multiple footprint consolidation projects including planning, communication and risk avoidance. Earned the President Award for contribution on consolidation of two distribution centers and 43 positions filled in three months to support consolidation.• Co-led reclassification of 600+ nonexempt employees to hourly and alignment to applicable benefit plans. • Conducted engagement accelerator including focus groups, interviews, analysis and recommendations.

Davidson, Nc / Charlotte, Nc

• Supported 250+ employees in multiple locations, promoted from HR Generalist to HR Manager 2/2006• Co-leader of sector project to review and align hourly wage ranges to local markets • Certified trainer in Supervising in a Lean Environment• Member of sector team to reduce 150+ nonexempt job grades to 10 • Redesigned hourly review process

Mocksville, Nc

Supported 500+ employees in three shift manufacturing plant and lead HR team during manager transitions-awarded discretionary bonus• Implemented front line supervisor training program for sector’s NA region at no cost • Designed and implemented recruiting process for hourly positions to replace seniority based recruiting and intern program • Managed HR assistant (direct and dotted line)

Huntersville, Nc

Woodcliff Lake, Nj / Davidson, Nc / Huntersville, Nc

Master Of Business Administration - Mba

Bachelor Of Arts - Ba, Business Administration

Associate Of Arts - Aa, Business Administration