• Meet and greet patients• Patient appointments check in• Answer incoming calls, both internal and external• Book patient appointments for all doctors and nurses on duty• Reschedule appointments• Complete all assigned reception tasks from doctors, nurses, admin staff ie follow ups• Proficient in Medtec Evolution software• Daily banking – Daily cash till balances – multiple per day• Scanning of all patient related documents/correspondence• Open and date stamp… Show more • Meet and greet patients• Patient appointments check in• Answer incoming calls, both internal and external• Book patient appointments for all doctors and nurses on duty• Reschedule appointments• Complete all assigned reception tasks from doctors, nurses, admin staff ie follow ups• Proficient in Medtec Evolution software• Daily banking – Daily cash till balances – multiple per day• Scanning of all patient related documents/correspondence• Open and date stamp all incoming mail• Cleaning of all doctors rooms.• Restocking doctors rooms of both stationery and medical supplies• Medicare batching and patient claims• Registration of new patients.• Patient and doctors data matching – Providers Inbox.• Processing of patient payments through Medicare to ensure patients receive their rebate Show less

Endodontic, Implant, Paediatric, Fixed Prosthodontics, Prosthodontics, Special Needs, Orthodontics, Physiotherapy, Maxillo Facial & Periodontics Clinics• Customer Service both over the phone & face to face. • Liaising with dental staff from other departments, cross referencing patient referrals & enquiries to minimise patient wait times & creating a positive experience.• Making appointments & rescheduling of patients appointments• Rescheduling dentist’s appointments when… Show more Endodontic, Implant, Paediatric, Fixed Prosthodontics, Prosthodontics, Special Needs, Orthodontics, Physiotherapy, Maxillo Facial & Periodontics Clinics• Customer Service both over the phone & face to face. • Liaising with dental staff from other departments, cross referencing patient referrals & enquiries to minimise patient wait times & creating a positive experience.• Making appointments & rescheduling of patients appointments• Rescheduling dentist’s appointments when advised by dental staff (outbound calls)• Incoming calls from patients• Internal inbound calls from dental staff regarding patient follow ups for ongoing appointments• End of day cash balance & sign off with security of days takings• Proficient with in-house systems including Titanum & also Microsoft Outlook Show less

• Provide reception services via telephone and direct contact to all clients using the centre, and provide them with information about the service and activities offered by the centre• Make and cancel appointments for clients and ensure that all ancillary services, regarding interpreting are also in place • Booking interpreters for medical and allied health appointments, using TIS & VITS• Scanning of all correspondence into Medical Director• Operating the… Show more • Provide reception services via telephone and direct contact to all clients using the centre, and provide them with information about the service and activities offered by the centre• Make and cancel appointments for clients and ensure that all ancillary services, regarding interpreting are also in place • Booking interpreters for medical and allied health appointments, using TIS & VITS• Scanning of all correspondence into Medical Director• Operating the switchboard• Provide informal interpreting and translating service where appropriate and within the policy framework• Assist in the operations of a Needle and Syringe Exchange Program• Register all new clients into a computerized client data base system.• Maintain and update client records, including daily contacts with individual service providers and changes to master client record• Administer, batch and transmit Medicare and Veterans Affair bulk billing and insurance claims• Filing of client documentation including pathology results, referral letters, medical reports, and other relevant information• Extraction of files for daily appointments and perform file maintenance where necessary both manually and electronically• Receive mail and facsimiles and distribute to appropriate staff• Franking of outgoing mail• Bookings for use of community facilities including meeting rooms & community bus as well as booking of staff site cars• Tidy waiting room and doctors clinic rooms, restock of stationary and disposal of medi-waste as per procedure• Cashier duties and balancing of cash register• Weekly linen ordering and distribution Show less