Paula Mclaughlin Email & Phone Number

Capenhurst, England, United Kingdom

Capability Manager for a team of 60 staff providing Intelligent Collaboration offerings for multiple UK&I Accounts. Operational Delivery lead for Modern Workplace for UK&I Secure Accounts. Primary responsibilities included:• Operational delivery of Modern Workplace offerings, including Exchange, SharePoint, End User Device and Software delivery for UK&I Secure Accounts across the UKI region• Cost Management – track cost of Run service and revenue• Service Improvement – service and project escalations

Chorley

Regional Leader for UK&I Service Request Management leading a team of 75 staff providing proposals defining technical solutions and costs in response to client Requests for UK&I Public Sector Accounts.

Warrington, United Kingdom

Technical Leader delivering Core Infrastructure solutions spanning multiple technologies including Virtualisation, Application delivery, and Core services. Technical Deliveries are Project based working on a number of multiple accounts covering different disciplines.Management of Engineers designing cloud based infrastructure services ensuring they are delivered to timescale, budget and meet defined requirements across multiple large Healthcare and Public Sector clients.

Responsible for managing large scale, multiple complex Test Environments for HP Accounts. This includes the management of a team of staff in a Data Centre Environment which supports and implements the Hardware, Networks and software solutions for the Infrastructure that hosts Test Environments.