Managed daily operations for a 99-unit supportive housing site inn Tenderlion (RAD conversion). Maintained productive, professional relationships with tenants and ensured all needs are addressed.Served as primary contact between the access source and referrals (via SF Housing Authority).Supervised onsite property management staff, provided conflict resolution and problem solving using Bostonpost.

Manage properties in range of 175 to 430 units for leading real estate leasing company; provide marketing support, accounting and bookkeeping, customer service and dispute management, and oversee office operations and management: • Top sales producer, with a closure rate of 10-15 leases each month for a 420-unit high-end complex.• Acknowledged by management for providing outstanding service to both current and prospective residents from initial contact to completion.• Generated… Show more Manage properties in range of 175 to 430 units for leading real estate leasing company; provide marketing support, accounting and bookkeeping, customer service and dispute management, and oversee office operations and management: • Top sales producer, with a closure rate of 10-15 leases each month for a 420-unit high-end complex.• Acknowledged by management for providing outstanding service to both current and prospective residents from initial contact to completion.• Generated highest number of positive Yelp reviews in a Management Challenge over a two-month period, which resulted in an increase from two-star to three-star rating.• Successfully completed California Certified Property Manager (CCRM).Operation systems expertise: Yardi, Yieldstar and Onsite. Show less

Job summary: Provided services for full-service brokerage firm (law and real estate): including office support, dispute management, accounting, supply ordering, resident relations, and managed a small team of three. Additionally, I was a real estate leasing consultant for the firm.Office Manager Jan. 2011 to Nov. 2103Bay Property Group• Provided administrative support to the President and Vice President. • Supported a team… Show more Job summary: Provided services for full-service brokerage firm (law and real estate): including office support, dispute management, accounting, supply ordering, resident relations, and managed a small team of three. Additionally, I was a real estate leasing consultant for the firm.Office Manager Jan. 2011 to Nov. 2103Bay Property Group• Provided administrative support to the President and Vice President. • Supported a team of 12 brokers, real estate agents and leasing agents. Together we managed 380 commercial and residential property units, generating millions in revenue.• Developed and implemented a client and tenant data tracking system that successfully provided real time information relative to apartment seekers and maintenance requests. This tracking system generated faster turn around and response time, as well as provided input to development of department office budget and cost management.• Acknowledged by management on the effective use of the data tracking system I developed. Show less

• Scheduled pre-screen and interview appointments for potential new hires with hiring managers and related co-workers. This activity involved preparation and distribution of interview packages to include: calendaring of interview times, location, names of interviewers, job description, and interview notes/remarks’ sheet, etc. • Tracked all recruitment efforts on PeopleSoft tracking software.• Coordinated all travel arrangements for job candidates coming to S.F. Bay Area offices for… Show more • Scheduled pre-screen and interview appointments for potential new hires with hiring managers and related co-workers. This activity involved preparation and distribution of interview packages to include: calendaring of interview times, location, names of interviewers, job description, and interview notes/remarks’ sheet, etc. • Tracked all recruitment efforts on PeopleSoft tracking software.• Coordinated all travel arrangements for job candidates coming to S.F. Bay Area offices for interviews. Worked with internal travel team or the individual candidate while focused on cost management and company’s internal travel policy. Show less

Administrative Associate “floater” (full time position) 2007-2009• Prepared and distributed materials for meetings, presentations, external delivery andfiling.• Maintained accurate daily schedules for partners as well as associates.• Supported various departments in clerical day-to-day operations and special projects.Benefits Assistant, San Francisco, CA (temp position)… Show more Administrative Associate “floater” (full time position) 2007-2009• Prepared and distributed materials for meetings, presentations, external delivery andfiling.• Maintained accurate daily schedules for partners as well as associates.• Supported various departments in clerical day-to-day operations and special projects.Benefits Assistant, San Francisco, CA (temp position) 2006-2007• Served as first point of contact for all U.S. employee regarding benefit/claims concerns.• Updated Human Resource benefit databases using PeopleSoft and eBenefits for compliance and accuracy. • Developed and maintained Excel tracking systems for leaves of absence, COBRA, open enrollment, participant questions and other benefit programs.• Updated and maintained various reports on internal HRIS system that tracked Payroll benefit deductions, FSA, HSA, FMLA and other health and insurance programs. • Reconciled insurance reports to ensure appropriate insurance deductions were made per employee. • Acknowledged by Management for my contributions and recommended for a full time position. Show less

• Provided secretarial support to vice president and director of Human Resources.• Processed new hires into the system and administered new-hire orientations.• Screened, evaluated and conducted reference checks on candidates. • Prepared termination packages and conducted exit interviews.• Coordinated and maintained applicant tracking database using Gensys system.• Compiled personnel statistics and disseminated information accordingly using PeopleSoft.• Administered human… Show more • Provided secretarial support to vice president and director of Human Resources.• Processed new hires into the system and administered new-hire orientations.• Screened, evaluated and conducted reference checks on candidates. • Prepared termination packages and conducted exit interviews.• Coordinated and maintained applicant tracking database using Gensys system.• Compiled personnel statistics and disseminated information accordingly using PeopleSoft.• Administered human resource forms, processes, records, benefits and programs.• Maintained requisition and job posting logs.• Maintained personnel records and employee benefit packages.• Administered reports for insurance, COBRA and OSHA. Show less