- Manage the customer orders cycle, receive, check, book, confirm.- Control the internal orders (customers sub-orders ) to Axis Sweden.- Track customers, internal orders, RMA´s doing interfaces with Axis Sweden, providing information to internal/external customers, Brazil & LATAN.- Create & Control reports updated to the involved areas (operations, financial, sales)- Ensure that orders procedures are complied.- Prepare importation pre-cost analysis for customers proposals when needed.- Submit the classification code for analysis when needed- Receives the documents (commercial invoice, packing list, AWB) checking if they have information's in accordance with import and export regulations.- Coordinate all the importation with the distributions centers, freight forwarder, broker, warehouse, financial department.- Follow-up the importation & exportation processes (clearance of goods), assuring the compliance of the procedures.- Control the cash paid to the broker in advance (Numerário).- Follow up and track all the orders until material is delivered to the customer- Keep importation data base updated.- Provide reports on cycle time and costs for importation processes.- Provide reports to Sales and Finance team.- Coordinate the warehouse team: check if material received is according to invoice/ packing list, split the goods to invoice it before send to the customer.- Coordinate & Preper all paper work to Invoice the goods to the customer - Fiscal Note.- Prepar and send to the customer a schedule order book to be invoiced and obtain the approval.- Follow up the invoicing with the Finance team.- Receive and analise the charges/ bills of importation for payment, forward to finance.- Coordinate with customer to pick up the material at the warehouse.- Interface with contractors to ensure the compliance of procedures.- Updating the HSC List - control the classified.- Control and provide the return of recall materials.

Responsibilities•Responsible for a number of Authorized partners, actively approaching, establishing and developing the relationship with then with the goal of growing then into a better status.•Pro-actively handling of the CRM system lead queue, qualifying leads (end-users, partners, etc);•Handling the Inbound calls in a professional way with a sales focused mind;•Doing Outbound calls to develop non-active partners, or partners who have a good business potential (near future);•Evaluating the Sales Out Reports to analyze the development of new potential Authorized partners, doing statistics (near future);•Partly visit fairs, exhibitions or important key customers together with regional KAM; to meet from time to time customers in the field to gain experience and work more closely with customers in the market (near future);•Act as the CRM head within a subsidiary, informing and training the sub-team about changes, updates of CRM; furthermore being the interface to HQ;•Regularly join and participate at Axis Communications Academy to meet customers, to get in touch with customers and use this possibility to recruit new partner.•Responsible of control and handle the demo pool within the region. Knowledge, & Skills•Technical knowledge in order to provide first level technical information;•Enthusiasm about IP technology and being good at the telephone (phone voice) ;•Friendly and open character; patience; being service minded towards customers and colleagues Sales driven.

-Sales to existing and potencial exhibitors to meet sales revenue targets.-Sourcing relevant and show enhancing new business.-Developing and maintaining excellent relatioships withexhibitors, sponsors, international promoters, partners and the rest of the team.-Floorplan management and allocation of stand space in conjunction with the Sales Manger.-Keeping abreast of marketing developments and identifying and researching new growth areas for sales.-Visiting clients when necessary.-.Attending industry functions when required.-Visiting relevant defence exhibitions globally.-Maintaining key customer care objectives.-Handling enquiries on the telephone, by email and by post, producing mailings and general office correspondence.-Ensuring that all sales administration is completed to a high standard and in a timely manner.-Resolving exhibitor conflicts both in the office and on site.-Working on site during the build up, open period and breakdown of all the shows.-Liaising with the whole show team including marketing, ops, finance to ensure maximum awareness of each element of the shows.-Collating and producing sales plans and reports as required.-Liaison with the finance deapartment to assist in deposit collection where necessary.-Attending training courses as directed by line manager.-At all times represesenting the employer in a professional manner.

-Responsible for same specific product’s line, working closely with District Sales Managers and to the Key-Account Managers to achieve sales goals and objectives.- Manages new and existing customer accounts by negotiating terms, managing customer expectations, resolving customer problems, issues and concerns.- Develops new accounts by marketing company product lines and offering value-added on customer services.-Identifies and develops new service contract opportunities, price quotation, plan and forecast.-Responsible for receives customer orders , input & follow closely to the suppliers , stock (worldwide), working as the customer contact point on the equipment.- Support the financial department, analysis of customer official register, follow-up the payments, charging clients.- Assists in implementing, sustaining and developing work process improvements that focus on customer service, sales, financials and operations.- May assist in orienting customer on the equipments.

- Responsible for customer support accounts in the segments of telecommunications, automotive, consumer, IT and distribution working closely to the key-account managers and Sales team.- Responsible for customer service, price quotation, plan and forecast between worldwide exporter centers and clients.-Management of orders placement and analysis (goods allocation, quantities, price, codes, types, description), via internal system or e-mails directly with warehouses.- Analysis of import documentation from customer or suppliers (invoice, pro-form, AWB and B/L ).- Support to the financial department, analysis of customer official register, follow-up the payments, charging the customers.- Elaboration and coordination of material shipment for customer (shipping instructions).- Assistance and follow-up of shipment process together with forwarders.-Develop work process improvements that focus on customer service, sales, financials and operations.-Working as the contact point to the customer, warehouse, sales team and financial department.

- Responsible for customer support accounts in the segments of telecommunications, automotive, consumer, IT and distribution working closely to the key-account managers and Sales team.- Responsible for customer service, price quotation, plan and forecast between worldwide manufacture and clients.-Management of orders placement and analysis (goods allocation, quantities, price, codes, types, description), via internal system or e-mails directly with exporter centers.- Analysis of import documentation from customer or suppliers (invoice, pro-form, AWB and B/L ).- Support to the financial department, analysis of customer official register, follow-up the payments, charging the customers.- Elaboration and coordination of material shipment for customer (shipping instructions).- Assistance and follow-up of shipment process together with forwarders.-Continual and constant information to the customer about all logistics process, using the direct channels with the factory and daily reports trough system.-Develop work process improvements that focus on customer service, sales, financials and operations.-Working as the contact point to the customer, warehouse, sales team and financial department.